List of Text Request Customers
Chattanooga, 37421-1712, TN,
United States
Since 2010, our global team of researchers has been studying Text Request customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Text Request for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Text Request for Customer Engagement include: Tremont Credit Union, a United States based Banking and Financial Services organisation with 50 employees and revenues of $50.0 million, Savannah Christian Preparatory School, a United States based Education organisation with 190 employees and revenues of $28.0 million, Triad Compounding Pharmacy, a United States based Retail organisation with 200 employees and revenues of $20.0 million, Roadies Inc, a United States based Transportation organisation with 100 employees and revenues of $20.0 million, Team Velocity Marketing, a United States based Professional Services organisation with 135 employees and revenues of $14.0 million and many others.
Contact us if you need a completed and verified list of companies using Text Request, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Text Request customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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A Asia Insurance Svc | Insurance | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2022 | n/a |
In 2022, A Asia Insurance Svc implemented Text Request as a Customer Engagement application on its public website. The deployment embeds the Text Request web messaging widget to capture inbound SMS, enable SMS outreach, and support two way text conversations with policyholders and prospects. The implementation is positioned to extend customer facing channels for a small, 10 employee insurance operation.
Text Request is configured as a cloud hosted SaaS messaging layer that centralizes SMS contact capture and threaded conversations for customer service and sales workflows. Standard Customer Engagement capabilities such as message templates, contact lists, and shared inbox management are applied to streamline web driven inquiry handling and outbound follow up. Operational coverage is focused on website initiated interactions and customer communication workflows rather than backend policy administration.
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Academy At Swift River | Non Profit | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2023 | n/a |
In 2023, Academy At Swift River implemented Text Request. Text Request is a Customer Engagement application deployed on their website to capture and manage SMS communications for constituent outreach and program notifications.
The implementation concentrates on web-to-text capture and two-way SMS workflows, with configuration of message templates, contact lists, and scheduled outbound messages aligned to small nonprofit operations. Text Request provides a web-based admin interface and staff inboxes, enabling staff to triage incoming texts from the website and maintain message histories tied to contact records.
Operational coverage centers on programs and outreach teams within Academy At Swift River, with access and user roles scoped to a small staff model. Governance focuses on standardized templates and administrative controls to manage message consistency and staff access, and the relationship is clear: Academy At Swift River Text Request Customer Engagement supports constituent communications and program engagement functions.
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Acme Body & Paint Co | Automotive | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2022 | n/a |
In 2022 Acme Body & Paint Co implemented Text Request as a Customer Engagement application, deploying the vendor on its public website to centralize customer SMS intake. The deployment targeted the company website as the primary touchpoint for incoming customer communications, positioning Text Request as the customer-facing messaging layer for appointment scheduling and service inquiries.
The implementation uses core Customer Engagement capabilities, including two-way SMS messaging, web-based contact capture through the site, and a centralized message inbox for staff to manage conversations. Configuration focused on message routing to shop staff, templated responses for appointment confirmations and estimates, and basic automation of common customer workflows consistent with customer engagement platforms.
Operational scope is limited to the small US based collision repair shop and its ten person staff, with expected use by front desk personnel and service advisors to manage inbound leads and appointment coordination. Governance centered on assigning inbox ownership, establishing standard response workflows, and maintaining opt-in consent for SMS communications, reflecting practical process changes required to run Text Request as the shop control point for customer messaging.
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Ark La Connections | Professional Services | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2023 | n/a |
In 2023, Ark La Connections implemented Text Request to add Customer Engagement capabilities directly on its website. The deployment is focused on embedding Text Request as a web-facing messaging channel to capture inbound leads and enable direct client communication for a 10 person professional services firm based in the United States.
The implementation of Text Request includes configuration of web-embedded messaging, contact list management, message templates, and scheduling for outbound outreach, reflecting standard Customer Engagement functionality. Text Request is used to centralize two-way messaging workflows and to provision reusable templates and scheduled sends that align with client outreach and appointment coordination workflows.
Operational coverage is concentrated on front-office and client-facing staff, supporting marketing and service functions across the company in the United States. Governance was kept lightweight and pragmatic, focusing on consent capture on the website, template approval controls, and simple operational rules for message cadence and opt out handling to ensure compliant customer communication.
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Arrowhead Camper Sales | Automotive | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2022 | n/a |
In 2022, Arrowhead Camper Sales implemented Text Request, deploying Text Request as a Customer Engagement solution directly on its website to capture leads and enable SMS-based interactions for customers. The 10-employee automotive retailer embedded the Text Request web messaging widget to provide real-time inbound SMS, opt-in collection and outbound message capability without extensive infrastructure changes. The implementation emphasizes simple web-based access and centralized message handling for small team operations.
Configuration centered on standard Customer Engagement capabilities including two-way messaging workflows, shared inboxes, message templates and automated opt-in acknowledgement, configured to support sales inquiries, appointment scheduling and basic after-sales support. Operational coverage includes the sales counter and service coordination functions, with staff assigned user accounts and shared message queues to manage customer conversations. Governance focused on consent capture and template-based responses to maintain consistent communications and reduce administrative overhead.
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Insurance | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2022 | n/a |
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Automotive | 10 | $1M | Malaysia | Text Request | Text Request | Customer Engagement | 2023 | n/a |
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Professional Services | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2023 | n/a |
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Construction and Real Estate | 10 | $1M | United States | Text Request | Text Request | Customer Engagement | 2022 | n/a |
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Healthcare | 11 | $2M | Canada | Text Request | Text Request | Customer Engagement | 2022 | n/a |
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Buyer Intent: Companies Evaluating Text Request
- Rajwada Silk Mills, a India based Manufacturing organization with 15 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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