List of Textio Feedback Customers
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United States
Since 2010, our global team of researchers has been studying Textio Feedback customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Textio Feedback for Performance and Goal Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Textio Feedback for Performance and Goal Management include: PepsiCo, a United States based Consumer Packaged Goods organisation with 319000 employees and revenues of $91.85 billion, Upwork, a United States based Professional Services organisation with 618 employees and revenues of $769.0 million, Velera, a United States based Banking and Financial Services organisation with 5000 employees and revenues of $582.0 million, Teachstone, a United States based Retail organisation with 100 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Textio Feedback, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Textio Feedback customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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PepsiCo | Consumer Packaged Goods | 319000 | $91.9B | United States | Textio | Textio Feedback | Performance and Goal Management | 2019 | n/a |
In 2019, PepsiCo implemented Textio Feedback. Textio Feedback was provisioned as part of PepsiCo's Performance and Goal Management tooling to support Talent Acquisition and HR use. Deployment emphasis was on Talent Acquisition teams, including Pepsi Beverage North America South Division recruiting and field HR roles in the United States, aligning with the TA Academy and Talent Acquisition Center of Excellence programs. The installation targeted recruiting content and feedback workflows to standardize candidate facing language and recruiter feedback practices.
The implementation concentrated on feedback capture and augmented writing capabilities, enabling language optimization, structured feedback forms, and guidance for hiring managers and recruiters. Configuration work included standardized job description templates and interview feedback artifacts, and policy level guidance to align feedback outputs with performance and goal conversations. The full application name Textio Feedback was embedded into daily TA processes to support objective feedback capture and improve writing quality at key hiring touch points.
Governance was executed through the Talent Acquisition COE and HR business partners, with project managers responsible for rollout coordination, training and change management. Training and process updates were incorporated into existing PepsiCo performance routines and annual review cycles to ensure alignment between recruiting feedback and broader performance processes. The deployment was positioned alongside existing TA tooling such as Kenexa ATS, Avature CRM, LinkedIn Recruiter, HiredScore and Calendly to be used in concert with recruiting analytics and assessment workflows.
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Teachstone | Retail | 100 | $10M | United States | Textio | Textio Feedback | Performance and Goal Management | 2024 | n/a |
In 2024, Teachstone deployed Textio Feedback in its Performance and Goal Management processes across HR and performance review workflows in the United States. The deployment targeted manager authored review comments with the explicit aim of improving coaching and trust in the feedback process.
Textio Feedback was configured as a writing guidance and feedback-quality module that surfaces clarity and actionability recommendations during review drafting, aligned with standard Performance and Goal Management workflows. The implementation focused on making manager-facing language suggestions available within review templates and performance cycles to drive clearer, more actionable commentary.
Integration with Lattice was part of the operational design, leveraging Textio availability within Lattice for mutual customers to present Textio Feedback inside existing review workflows. The vendor blog and case context reference module usage with Lattice, and operational coverage was centered on HR teams and frontline managers in the United States.
Governance and rollout emphasized embedding Textio Feedback into the review authoring process and aligning manager coaching expectations with clearer feedback practices. Teachstone reported that managers revised 99 percent of their review feedback to be clearer using Textio Feedback, and the adoption was positioned to strengthen manager coaching and trust in the feedback process.
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Upwork | Professional Services | 618 | $769M | United States | Textio | Textio Feedback | Performance and Goal Management | 2023 | n/a |
In 2023, Upwork implemented Textio Feedback as part of a performance management redesign to improve the clarity, actionability, and equity of manager feedback within HR and performance processes in the United States. Textio Feedback was deployed to introduce analytics-driven feedback quality scoring and to assess SMART style goal quality across the organization, aligning with the Performance and Goal Management category.
The deployment emphasized feedback quality analytics, continuous scoring of manager comments, and organizational measurement of goal framing against SMART criteria. Configuration centered on automated quality assessments and dashboards that surfaced cycle over cycle improvements and analytics driven insights, while manager guidance capabilities supported more actionable and equitable appraisal language.
Governance changes embedded feedback quality metrics into performance review workflows and HR oversight, with new reporting used for calibration and iteration of performance cycles. Outcomes reported from the implementation included cycle over cycle improvements and analytics driven insights, including a reported 78% improvement in feedback quality, and Textio Feedback continues to be used to measure and govern SMART style goal quality across Upwork.
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Banking and Financial Services | 5000 | $582M | United States | Textio | Textio Feedback | Performance and Goal Management | 2023 | n/a |
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