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List of Thales Gemalto IdCloud Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
SoyYo Colombia Banking and Financial Services 30 $3M Colombia Thales Group Thales Gemalto IdCloud AML, Fraud and Compliance 2020 n/a
In 2020, SoyYo Colombia implemented Thales Gemalto IdCloud. The deployment uses Thales Gemalto IdCloud within AML, Fraud and Compliance to deliver digital identity proofing, document verification and strong customer authentication for fintech onboarding and passwordless access across SoyYo Colombia services. Implementation focused on identity proofing, automated document verification workflows and robust SCA capabilities, with configuration to support passkey creation and authentication flows. The Thales Gemalto IdCloud implementation includes FIDO2 passkey support introduced through a subsequent collaboration, enabling passwordless login and passkey provisioning as part of authentication lifecycle management. Operational scope centered on customer onboarding and authentication processes in Colombia, aligning fraud prevention and compliance controls with onboarding and account access use cases. The deployment touches customer onboarding teams and security and compliance functions, providing a consistent identity verification and access mechanism for SoyYo Colombia fintech products. Governance adjustments accompanied the rollout to embed strong customer authentication policies and verification checkpoints into onboarding workflows, and the collaboration reported in 2023 expanded the deployment to FIDO2 passkeys to improve login success, security and regulatory compliance.
Tangerine Banking and Financial Services 1200 $80M Canada Thales Group Thales Gemalto IdCloud AML, Fraud and Compliance 2019 n/a
In 2019 Tangerine implemented Thales Gemalto IdCloud to support AML, Fraud and Compliance capabilities across its Canadian retail banking services. The deployment used Thales Gemalto IdCloud as the identity and authentication platform to address anti money laundering controls, fraud prevention, and digital KYC and onboarding workflows. Research indicates the implementation included the digital onboarding and KYC module and a risk based authentication module within Thales Gemalto IdCloud, configured to perform identity proofing, automated KYC decisioning, and adaptive authentication orchestration. Thales Gemalto IdCloud was provisioned as a cloud identity service, enabling centralized management of identity proofing rules, risk scoring logic, and step up authentication policies consistent with AML and fraud compliance requirements. Operational scope covered customer onboarding channels and digital authentication flows serving Tangerine customers in Canada, with the platform supporting business functions spanning customer operations, fraud prevention, and compliance teams. Governance was organized around policy driven identity orchestration and risk based workflow gating, embedding KYC checkpoints into onboarding and authentication processes while maintaining a centralized identity control plane via Thales Gemalto IdCloud.
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FAQ - APPS RUN THE WORLD Thales Gemalto IdCloud Coverage

Thales Gemalto IdCloud is a AML, Fraud and Compliance solution from Thales Group.

Companies worldwide use Thales Gemalto IdCloud, from small firms to large enterprises across 21+ industries.

Organizations such as Tangerine and SoyYo Colombia are recorded users of Thales Gemalto IdCloud for AML, Fraud and Compliance.

Companies using Thales Gemalto IdCloud are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Thales Gemalto IdCloud are most concentrated in Canada and Colombia, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Thales Gemalto IdCloud across Americas, EMEA, and APAC.

Companies using Thales Gemalto IdCloud range from small businesses with 0-100 employees - 50%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.

Customers of Thales Gemalto IdCloud include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Thales Gemalto IdCloud customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of AML, Fraud and Compliance.