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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Michelin, an e2open customer evaluated Oracle Transportation Management

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Thinking Chat Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Dr Greg Chiropractr Millar Healthcare 10 $2M United States Thinking Chat Thinking Chat Chatbots and Conversational AI 2019 n/a
In 2019, Dr Greg Chiropractr Millar deployed Thinking Chat on their website. Dr Greg Chiropractr Millar implemented Thinking Chat, a Chatbots and Conversational AI solution, to manage patient-facing communications and lead capture through the clinic website. The deployment is a web-embedded conversational interface consistent with Chatbots and Conversational AI implementations, configured to run session-based chat flows and automated FAQ responses. Functional modules align with category norms, including conversational intake prompts, scripted triage for common clinical questions, and routing pathways that direct visitors to contact forms or phone scheduling. Operational scope is the practice website in the United States, serving front-desk and patient engagement workflows for a 10 employee healthcare practice, with governance and content updates managed internally by clinic staff.
Seldon Marketing Professional Services 10 $1M United States Thinking Chat Thinking Chat Chatbots and Conversational AI 2019 n/a
In 2019 Seldon Marketing implemented Thinking Chat on its public website to provide automated client engagement and visitor interaction. The deployment uses Thinking Chat as a web-embedded conversational interface in the Chatbots and Conversational AI category, focused on delivering scripted guidance, answering common inquiries, and capturing contact intent from site visitors. The implementation is concentrated on the company website and serves as the primary front-end conversational touchpoint for prospective clients. Configuration work centered on the web chat widget, authored conversation flows, FAQ automation, and inbound lead capture forms, with Thinking Chat managed through its application console by Seldon Marketing staff. Operational coverage is limited to site visitors and client-facing personnel who monitor and take over conversations when needed, linking the tool to marketing and client engagement functions. Governance was established through content versioning and conversational testing workflows maintained by the marketing team to control messaging and rollout cadence.
Thinking Chat Professional Services 10 $1M United States Thinking Chat Thinking Chat Chatbots and Conversational AI 2017 n/a
In 2017, Thinking Chat deployed Thinking Chat, a Chatbots and Conversational AI solution, on its website to provide customer engagement and front-line conversational support. The implementation placed the Thinking Chat conversational interface directly on public site pages, operating as the primary automated touchpoint for visitors and prospective clients. The deployment exhibits a single-site, customer-facing scope consistent with a 10-person professional services firm, with platform configuration and content management centralized to internal staff. Core functional capabilities reported include conversational interface, intent classification, and scripted dialog flows for guided interactions, reflecting standard Chatbots and Conversational AI workflows. The solution is delivered as an embeddable web widget backed by a cloud service managed by the vendor, minimizing local infrastructure requirements and enabling quick updates to conversation scripts. Governance and operational ownership rest with client-facing personnel who maintain conversation scripts and control rollout on the public website rather than across internal enterprise systems.
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FAQ - APPS RUN THE WORLD Thinking Chat Coverage

Thinking Chat is a Chatbots and Conversational AI solution from Thinking Chat.

Companies worldwide use Thinking Chat, from small firms to large enterprises across 21+ industries.

Organizations such as Dr Greg Chiropractr Millar, Seldon Marketing and Thinking Chat are recorded users of Thinking Chat for Chatbots and Conversational AI.

Companies using Thinking Chat are most concentrated in Healthcare and Professional Services, with adoption spanning over 21 industries.

Companies using Thinking Chat are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Thinking Chat across Americas, EMEA, and APAC.

Companies using Thinking Chat range from small businesses with 0-100 employees - 100%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of Thinking Chat include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Thinking Chat customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.