List of TIBCO ActiveMatrix BPM Customers
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Since 2010, our global team of researchers has been studying TIBCO ActiveMatrix BPM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TIBCO ActiveMatrix BPM for Business Process Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TIBCO ActiveMatrix BPM for Business Process Management include: Societe Generale, a France based Banking and Financial Services organisation with 111754 employees and revenues of $52.50 billion, First Citizens Bank, a United States based Banking and Financial Services organisation with 17191 employees and revenues of $9.73 billion, OCBC Bank Singapore, a Singapore based Banking and Financial Services organisation with 30809 employees and revenues of $7.47 billion, NFU Mutual, a United Kingdom based Insurance organisation with 4309 employees and revenues of $2.50 billion and many others.
Contact us if you need a completed and verified list of companies using TIBCO ActiveMatrix BPM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the PPM software purchases.
The TIBCO ActiveMatrix BPM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of PPM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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First Citizens Bank | Banking and Financial Services | 17191 | $9.7B | United States | TIBCO Software | TIBCO ActiveMatrix BPM | Business Process Management | 2013 | n/a | In 2013 First Citizens Bank implemented TIBCO ActiveMatrix BPM as part of a strategic move to standardize process orchestration across its application estate, establishing a relationship with TIBCO Software that began after three vendors executed proof of concept engagements. The selection emphasized TIBCO ActiveMatrix BusinessWorks and TIBCO Messaging for their simplicity and ability to get the bank up and running quickly, and the deployment centered on TIBCO ActiveMatrix BPM within the Business Process Management category. The implementation of TIBCO ActiveMatrix BPM delivered core Business Process Management capabilities including process modeling and orchestration, runtime execution of long running workflows, human task management, and monitoring instrumentation. Configuration work focused on designing reusable process templates and mapping event-driven workflows to the ActiveMatrix BPM runtime, aligning process artifacts with audit and exception handling patterns common in financial operations. Integrations were explicitly implemented with TIBCO ActiveMatrix BusinessWorks and TIBCO Messaging to provide application connectivity and reliable asynchronous communication, using BusinessWorks to mediate service endpoints and TIBCO Messaging to buffer and route events. The technical architecture combined BPM orchestration engines with message middleware and integration services to support cross-application process coordination and operational messaging. Governance and rollout emphasized centralized process governance, versioned deployment of process definitions, and standardized change control for workflow artifacts, enabling consistent process stewardship across teams. The bank’s rationale for the TIBCO stack cited rapid time to value and operational simplicity as primary drivers for adopting TIBCO ActiveMatrix BPM within its Business Process Management program. | |
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NFU Mutual | Insurance | 4309 | $2.5B | United Kingdom | TIBCO Software | TIBCO ActiveMatrix BPM | Business Process Management | 2012 | n/a | In 2012 NFU Mutual implemented TIBCO ActiveMatrix BPM to automate paper-based claims handling. The deployment leveraged Business Process Management patterns to move manual, paper-driven workflows into orchestrated, rules-driven processes across claims operations. TIBCO ActiveMatrix BPM was positioned as the central process engine to model and execute claims workflows. Implementation emphasis was on workflow orchestration, human task management, case management and business rules for routing and exception handling. Configurations included document-centric process flows to capture paper inputs, task assignment queues for claims adjusters and automated escalation paths for exceptions. Process monitoring and audit trails were implemented to provide operational visibility into claims lifecycles. The operational scope targeted the claims function, covering intake, triage and adjudication steps and supporting back-office processing and claims administration. Rollout followed staged adoption of modeled processes and configuration of business rules to reflect insurer adjudication policies, migrating manual steps into automated workflows. Administrators used the BPM console for ongoing process configuration and monitoring. Governance established standardized process models, role-based task routing and formal change control for rule updates, with documented workflows and operational ownership assigned within claims. NFU Mutual TIBCO ActiveMatrix BPM Business Process Management provided centralized orchestration and a single process definition layer for claims handling. | |
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OCBC Bank Singapore | Banking and Financial Services | 30809 | $7.5B | Singapore | TIBCO Software | TIBCO ActiveMatrix BPM | Business Process Management | 2015 | n/a | In 2015, OCBC Bank Singapore implemented TIBCO ActiveMatrix BPM within its Business Process Management environment. The deployment established a centralized, model-driven runtime to orchestrate bank process flows and standardize execution across operational teams in Singapore. The implementation leveraged TIBCO ActiveMatrix BPM modules for process modeling and orchestration, human task management, business rule execution and process monitoring, using the product’s design studio and runtime engine to configure reusable process components and automated workflows. Configuration work emphasized service orchestration and runtime process governance to support predictable transaction handling and exception routing. Integration work included linkage with Tibco bw components and the construction of service endpoints and orchestration bridges to connect BPM workflows with existing service layers, with internal senior developer resources assigned from Jun 2015 to Apr 2018 to lead development and stabilization. Governance measures established process ownership, change control and release cadence to operationalize Business Process Management across operations and IT functions at OCBC Bank Singapore. | |
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Banking and Financial Services | 111754 | $52.5B | France | TIBCO Software | TIBCO ActiveMatrix BPM | Business Process Management | 2015 | n/a |
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