List of Tideways Application Performance Management Customers
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Since 2010, our global team of researchers has been studying Tideways Application Performance Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tideways Application Performance Management for Application Performance Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tideways Application Performance Management for Application Performance Management include: Baer, a Germany based Manufacturing organisation with 55 employees and revenues of $7.0 million, Greenstories Germany, a Germany based Retail organisation with 20 employees and revenues of $3.0 million, Holocafe Germany, a Germany based Leisure and Hospitality organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Tideways Application Performance Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Tideways Application Performance Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Baer | Manufacturing | 55 | $7M | Germany | Tideways | Tideways Application Performance Management | Application Performance Management | 2024 | Ecommlab Germany |
In 2024, Baer implemented Tideways Application Performance Management to instrument its Shopware checkout and backend processing, deploying Application Performance Management tooling to locate high latency code paths. The engagement included Ecommlab Germany as the implementation partner and focused on profiling the checkout workflow.
Tideways Application Performance Management was configured with deep profiling, callgraph tracepoints, and timeline traces to capture request level execution and object allocation during checkout flows. Callgraph tracepoints and timeline traces identified a custom ERP connector plugin that created approximately 50,000 objects per request, correlating with checkout requests that took one to two minutes to complete. A one line code change was validated using the same profiling traces, which reduced the 95th percentile order completion time to about 6 to 17 seconds.
Integration scope targeted Shopware checkout endpoints and the custom ERP connector plugin, with tracing instrumented across the application stack to reproduce and validate the issue under load. The implementation emphasized request level trace correlation, object allocation visibility, and timeline analysis to tie CPU and memory patterns to the plugin code path.
Operational coverage centered on e commerce order processing, enabling engineering and operations teams to verify the remediation through repeatable profiling runs. Governance was execution oriented, using trace based validation to confirm the fix, with Ecommlab Germany collaborating to locate and validate the remediation.
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Greenstories Germany | Retail | 20 | $3M | Germany | Tideways | Tideways Application Performance Management | Application Performance Management | 2025 | n/a |
In 2025, Greenstories Germany implemented Tideways Application Performance Management to profile and monitor its Shopware e-commerce storefront across Germany and Europe. The engagement used Tideways profiling, monitoring and crawler-detection features to collect traces, measure request-level latency, and differentiate human from crawler traffic.
Tideways profiling identified a crawler-induced slowdown that pushed response times from approximately 835 ms to 8.57 s and increased the failure rate from 0.6% to 6.1%. Trace-level analysis pinpointed an SQL INSERT cart bottleneck as the primary hotspot, enabling a focused remediation plan.
The deployment emphasized the profiling and monitoring modules of Tideways Application Performance Management, and findings were handed to e-commerce operations and engineering teams to guide targeted mitigation. Continuous monitoring and crawler-detection features were used to validate remediation and restore site resilience for the Shopware storefront.
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Holocafe Germany | Leisure and Hospitality | 10 | $1M | Germany | Tideways | Tideways Application Performance Management | Application Performance Management | 2024 | n/a |
In 2024, Holocafe Germany deployed Tideways Application Performance Management to monitor and prepare its Laravel ticketing and booking platform for a TV driven traffic spike. The Application Performance Management implementation focused on web and application performance for a VR venue platform operating in Germany, emphasizing production profiling and real time monitoring during a marketed peak event.
Tideways Application Performance Management was used to profile PHP execution and surface request level performance signals while Holocafe implemented Cloudflare reverse proxy caching at the HTTP layer, leveraging cache control headers in Laravel to increase cacheability. Tideways advised on caching configuration and validated results, and inferred profiling and transaction tracing workflows correlated edge cache behavior with backend execution metrics to ensure visibility across the stack.
Architecturally the deployment placed Cloudflare as a fronting cache layer in front of the Laravel application while Tideways collected backend profiling data, enabling joint visibility of edge hits and server side performance. Tideways validated the configuration during the TV event and Holocafe achieved approximately 95% of requests served from cache during the peak, with no visible performance regression reported in Tideways instrumentation.
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Buyer Intent: Companies Evaluating Tideways Application Performance Management
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