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Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

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Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

List of Tietoevry Debt Collection Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Alektum Group Banking and Financial Services 700 $210M Sweden Tietoevry Tietoevry Debt Collection Debt Collection and Recovery 1997 n/a In 1997 Alektum Group began using Tietoevry Debt Collection, deploying Tietoevry's Nova collection platform to support debt collection operations across 16 countries. The implementation serves as the primary system for Alektum Group within the Debt Collection and Recovery category and underpins centralized reporting and large scale case management for the group. The Tietoevry Debt Collection deployment is implemented as a cross border, highly automated collections system with core capabilities in case management, automated workflow orchestration, and centralized analytics and reporting. Nova is configured to handle high volume case intake and processing, and the platform includes rule driven assignment and escalation workflows consistent with Debt Collection and Recovery operational patterns. Operationally the platform supports migrations of acquired businesses, enabling consolidation of case inventories and unified case handling across jurisdictions. The implementation spans legal, collections, and operations functions across Alektum Group sites in 16 countries, with Nova acting as the system of record for case status, activity logging, and batch processing of large case volumes. Governance was structured around centralized operational controls and standardized cross border workflows to ensure consistent processes during acquisitions and ongoing collections operations. The system processes millions of cases and is positioned to provide improved operational scale for Alektum Group while serving as the central technology backbone for its Debt Collection and Recovery activities.
Intrum AB Banking and Financial Services 8505 $1.7B Sweden Tietoevry Tietoevry Debt Collection Debt Collection and Recovery 2018 n/a In 2018, Intrum AB implemented Tietoevry Debt Collection, deploying Tietoevry Collection Suite Nova to unify disparate collections systems across the Baltics. The rollout kicked off in March 2018 and focused on standardizing collections workflows across call centres, legal teams and finance functions under a single platform, categorized as Debt Collection and Recovery. The implementation configured Tietoevry Collection Suite Nova to provide case orchestration, automated decisioning, contact management and legal case handling modules, with workflow automation driving routine collection actions and payment arrangements. Configuration emphasized policy driven case routing and centralized rule sets to reduce manual touchpoints and increase processing consistency across business functions. Integrations were standardized to connect front line call centre interfaces, back office finance systems and legal workflow processes, enabling end to end case lifecycle visibility across Baltics operations. The deployment architecture consolidated regional operations onto a common platform, supporting operational continuity while enabling region specific process variants where required. Governance moved to a centralized operational model with standardized processes and phased rollouts, and continued evolution with Tietoevry following initial deployment. The rollout delivered high automation, resulting in approximately 96% of collection cases automated, and Estonia completed its migration in 2019.
Svea Ekonomi Banking and Financial Services 2000 $343M Sweden Tietoevry Tietoevry Debt Collection Debt Collection and Recovery 2024 n/a In 2024, Svea Ekonomi implemented Tietoevry Debt Collection using Tietoevry's Multichannel service to digitalize outgoing communications as part of its debt collection and invoice lifecycle management within the Debt Collection and Recovery category. The initial deployment targeted Svea Perintä operations in the Nordic region and focused on reducing paper based communication while accelerating time to customer. The first production batch entered production within nine weeks. The implementation embedded multichannel outbound messaging, template management, channel orchestration and collections workflow orchestration capabilities into the invoice lifecycle. Tietoevry Debt Collection was configured to trigger contact sequences based on invoice events and batch processing, enabling automated sequencing across electronic channels with print fallback to reduce paper usage. Multichannel was integrated directly into invoice lifecycle and collections processes to centralize outbound contact orchestration and to streamline early stage collections workflows. Operational coverage included collections teams at Svea Perintä across the Nordic region, supporting outgoing communications for invoices and early debt recovery stages. Governance followed a phased rollout with operational handover after the initial production batch went live. The project produced cost and customer experience benefits in the Nordic region and materially reduced reliance on paper based communications while improving time to customer.
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Buyer Intent: Companies Evaluating Tietoevry Debt Collection

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tietoevry Debt Collection. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Tietoevry Debt Collection for Debt Collection and Recovery include:

  1. Tamiami Airport Business Association United States, a United States based Non Profit organization with 10 Employees

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FAQ - APPS RUN THE WORLD Tietoevry Debt Collection Coverage

Tietoevry Debt Collection is a Debt Collection and Recovery solution from Tietoevry.

Companies worldwide use Tietoevry Debt Collection, from small firms to large enterprises across 21+ industries.

Organizations such as Intrum AB, Svea Ekonomi and Alektum Group are recorded users of Tietoevry Debt Collection for Debt Collection and Recovery.

Companies using Tietoevry Debt Collection are most concentrated in Banking and Financial Services, with adoption spanning over 21 industries.

Companies using Tietoevry Debt Collection are most concentrated in Sweden, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tietoevry Debt Collection across Americas, EMEA, and APAC.

Companies using Tietoevry Debt Collection range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 66.67%, and global enterprises with 10,000+ employees - 0%.

Customers of Tietoevry Debt Collection include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Tietoevry Debt Collection customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Debt Collection and Recovery.