List of Timestar Prosper CRM Customers
Perth, 6065, WA,
Australia
Since 2010, our global team of researchers has been studying Timestar Prosper CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Timestar Prosper CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Timestar Prosper CRM for CRM include: Imb, a Australia based Banking and Financial Services organisation with 520 employees and revenues of $166.0 million, Heritage Bank, a Australia based Banking and Financial Services organisation with 900 employees and revenues of $100.0 million, Defence Bank, a Australia based Banking and Financial Services organisation with 230 employees and revenues of $46.0 million and many others.
Contact us if you need a completed and verified list of companies using Timestar Prosper CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Timestar Prosper CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Defence Bank | Banking and Financial Services | 230 | $46M | Australia | Timestar | Timestar Prosper CRM | CRM | 2015 | n/a |
In 2015, Defence Bank implemented Timestar Prosper CRM as its CRM to support CRM-driven member servicing and relationship management across its Australian customer‑owned banking operations. The Timestar Prosper CRM deployment appears on the vendor client roster, confirming production use by the mutual bank for member-facing relationship management.
The implementation centers on core CRM capabilities, including contact and relationship records, case and task management, member servicing workflows, and activity history to support relationship managers and customer service teams. Timestar Prosper CRM also provides segmentation and reporting capabilities typical of CRM systems to enable a single view of member interactions and queue based servicing workflows.
Vendor documentation indicates integration capabilities consistent with mutual-banking CRM deployments, enabling orchestration of member servicing data with channel workflows and operational processes, while specific third party integrations are not listed. Governance emphasis is on centralized member records, workflow orchestration for servicing and relationship management, and role based access controls to support operational use across branches and servicing desks.
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Heritage Bank | Banking and Financial Services | 900 | $100M | Australia | Timestar | Timestar Prosper CRM | CRM | 2021 | n/a |
In 2021 Heritage Bank partnered with Timestar to implement Timestar Prosper CRM. The deployment focused on CRM capabilities for the Australian mutual banking sector with an emphasis on delivering a unified customer view and faster member servicing.
Timestar Prosper CRM was configured to centralize customer 360 data, streamline member servicing workflows and provide case management and configurable administrative tooling to improve in house maintainability. The implementation emphasized data model rationalization and configuration driven interfaces to reduce ongoing customization effort and simplify operational support.
API integrations were implemented to bind the CRM into the bank's service layer and to support regulatory handling under RG271, Open Banking and DDO, improving orchestration of consented data flows and compliance reporting workflows. Operational coverage included front line member service teams and compliance functions across Heritage Bank in Australia.
Governance was aligned to CRM operations with centralized configuration ownership, role based access controls and formal handover processes for in house maintenance. The program delivered faster member servicing and greater in house maintainability and improved regulatory handling as reported by the bank.
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Imb | Banking and Financial Services | 520 | $166M | Australia | Timestar | Timestar Prosper CRM | CRM | 2015 | n/a |
In 2015 IMB Bank implemented Timestar Prosper CRM to manage CRM processes including member and customer service, enquiries and onboarding within its Australian retail banking operations. Timestar Prosper CRM is employed as the primary CRM for front-office customer engagement and service workflows across retail branches and contact centre functions, supporting customer lifecycle interactions and enquiry handling. The deployment aligns with CRM category practices, centralizing customer records and engagement history for member-facing teams.
Configuration emphasizes mutual-banking CRM capabilities inferred from the vendor client listing, including consolidated contact records, case and enquiry management, and onboarding workflow orchestration tied to account opening processes. The implementation is described in vendor materials as integrated into IMB Bank operational channels and is inferred to include connectors to core-banking systems for account context and servicing, enabling front-office users to access account information alongside CRM records. Operational scope covers member service teams, branch staff and contact centre operations within IMB Bank's Australian retail footprint, with governance oriented to CRM-driven service workflows and data stewardship for customer records.
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Buyer Intent: Companies Evaluating Timestar Prosper CRM
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