List of TotalSoft Charisma Time and Attendance Customers
Voluntari, 77190,
Romania
Since 2010, our global team of researchers has been studying TotalSoft Charisma Time and Attendance customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TotalSoft Charisma Time and Attendance for Time and Attendance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TotalSoft Charisma Time and Attendance for Time and Attendance include: Carrefour Romania, a Romania based Retail organisation with 10141 employees and revenues of $2.77 billion, Auchan Romania, a Romania based Retail organisation with 7856 employees and revenues of $2.50 billion, Mega Image, a Romania based Retail organisation with 10317 employees and revenues of $2.34 billion, Vodafone Romania, a Romania based Communications organisation with 3078 employees and revenues of $1.50 billion, Coca-Cola HBC Romania, a Romania based Consumer Packaged Goods organisation with 1481 employees and revenues of $884.0 million and many others.
Contact us if you need a completed and verified list of companies using TotalSoft Charisma Time and Attendance, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The TotalSoft Charisma Time and Attendance customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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AgroConcept | Manufacturing | 259 | $76M | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2014 | n/a |
In 2014 AgroConcept implemented TotalSoft Charisma Time and Attendance as part of its HR technology stack. The Time and Attendance deployment was embedded within a broader Charisma HCM program that covered Admin & Payroll, Timekeeping, Self Service, Performance, and the Timea Chatbot. The project targeted HR operations across AgroConcept’s national footprint in Romania, including the HR team, line managers, and employees spanning 16 regional centers. Execution was positioned as an HR outsourcing engagement with TotalSoft to centralize timekeeping and payroll administration.
The implementation followed a phased, cross-functional process beginning with detailed analysis and adaptation of internal HR workflows to the application’s configuration. Functional modules implemented included Timekeeping as the core Time and Attendance capability, payroll automation via Admin & Payroll, employee-facing Self Service, performance management, and chatbot query handling through Timea. Deployment included rigorous testing cycles and multiple validation passes focused on data accuracy and automatic payroll validations to reduce manual interventions. The project emphasized rapid configuration and go live to maintain continuity of operations.
The rollout integrated Time and Attendance workflows with payroll and employee self-service within the TotalSoft Charisma HCM environment, and extended user access through the Timea Chatbot on WhatsApp. Operational coverage encompassed the HR department, payroll processing, managers requiring attendance and reporting data, and the wider employee population for self-service document access. The solution delivered instant report generation capabilities for HR and managers and provided employees direct digital access to payroll documents. Implementation leveraged centralized configuration rather than local point solutions at individual centers.
Governance included phased rollout sequencing, cross-departmental validations, and stringent testing prior to each service go live, with TotalSoft and AgroConcept HR coordinating requirements and acceptance. Documented outcomes reported by the HR team included reduced payroll processing time, improved calculation accuracy through automatic validations, elimination of common payroll errors, simplified administrative processes, and direct reductions in recalculations and downtime. Employee experience improvements included anytime access to payroll information and faster HR interactions via the Timea Chatbot. The deployment is cited internally as a best practice within the Vectr Holdings group for stabilizing HR operations.
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Auchan Retail Romania | Retail | 7000 | $826M | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2017 | n/a |
In 2017, Auchan Retail Romania implemented TotalSoft Charisma Time and Attendance to centralize store-level workforce tracking and shift planning. The deployment targeted operational teams in stores, explicitly used in Auchan City Iasi, and supported cash department and home department management for day to day timekeeping and personnel planning.
TotalSoft Charisma Time and Attendance was configured to handle core timekeeping, shift scheduling, and absence management workflows, reflecting the functional needs of cashier and retail floor teams. Configuration emphasized manager-driven scheduling and annual leave planning, with system use documented for performing timekeeping and managing individual employee working time and potential.
The implementation was coordinated with in-store operational applications, aligning Charisma data flows with cashiering and self-checkout resource management and staffing processes. Rollout included manager and cashier training, ongoing accompaniment after new store openings, and operational adoption at department level rather than a centralized HR only deployment.
Governance and process changes focused on procedural standardization, manager accountability for schedules and daily attendance reporting, and structured use of TotalSoft Charisma Time and Attendance for monthly and daily statements. Store managers used the system to plan cashier rosters for high customer volumes and to administer hiring, integration, training, and team evaluation activities without external implementation partner involvement.
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Auchan Romania | Retail | 7856 | $2.5B | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2012 | TotalSoft |
In 2012 Auchan Romania implemented TotalSoft Charisma Time and Attendance to capture store-level time and attendance and to automate HR and payroll reporting, aligning its retail workforce data with centralized reporting. The deployment used the TotalSoft Charisma Time and Attendance platform as the primary Time and Attendance system across store operations and HR functions.
The implementation leveraged Charisma HCM access-pontaj module for direct store-level attendance collection and Charisma Analyzer business intelligence to drive automated HR and payroll reporting and dashboards. Functional capabilities implemented included time capture at point of sale sites, attendance consolidation for payroll processing, and BI-driven reporting for HR analytics, with configuration centered on retail shift and store roster patterns.
The rollout was delivered by TotalSoft and provided centralized reporting to the group, moving HR and payroll reporting from manual consolidation to automated dashboards and fast analytics. This centralized reporting reduced manual reporting effort from one to one and a half weeks by providing automated HR and payroll reports and analytic views for group-level stakeholders.
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Carrefour Romania | Retail | 10141 | $2.8B | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2003 | TotalSoft |
In 2003 Carrefour Romania engaged TotalSoft to deploy TotalSoft Charisma Time and Attendance within its Romanian operations, implementing the solution under the Time and Attendance category across its network of hypermarkets. The contractual engagement was executed with TotalSoft as the systems integrator and vendor, aligning the deployment to HR and payroll operational needs for employees in Romania.
The implementation used TotalSoft Charisma HCM capabilities, specifically the salarizare and acces-pontaj modules, to capture workforce time data and process payroll information. Configuration emphasized decentralized document handling and local payroll workflows, operating at the store level across hypermarkets while consolidating attendance and payroll configuration in the Charisma application.
Governance and process change focused on shifting document processing out of a centralized queue and into distributed HR/payroll handling at site and regional HR levels, which accelerated document turnaround for employees in Romania. The deployment increased HR productivity and strengthened compliance controls through standardized attendance capture and salarizare processing in TotalSoft Charisma Time and Attendance, while TotalSoft retained implementation responsibility and ongoing application support.
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Coca-Cola HBC Romania | Consumer Packaged Goods | 1481 | $884M | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2013 | n/a |
In 2013 Coca-Cola HBC Romania implemented TotalSoft Charisma Time and Attendance to support a 100 percent outsourcing model for payroll and personnel administration. The deployment used TotalSoft Charisma Time and Attendance in the Time and Attendance category to centralize time collection and standardize approval workflows across the organization.
The implementation delivered an online timesheet application configured to capture multiple absence types, varied work programs, overtime and recovery rules, and an electronic approval flow for leave requests. The TotalSoft Charisma Time and Attendance solution was adapted to include production-specific elements for bottling operations, enabling detailed tracking of labor inputs required for accurate salary calculation and personnel administration.
The system was integrated with the company accounting system SAP to allow automatic transfer of accounting postings and payroll-related notes required for salary calculation. Operational coverage included geographically dispersed bottling sites in Ploiesti, Timisoara and Vatra Dornei, managing time sheets for over 1,700 employees, and the service footprint was expanded to the Coca-Cola Chisinau subsidiary covering 200 employees since June 2012.
Governance and rollout began with a calibration period during which TotalSoft staff co-located at Coca-Cola HBC Romania headquarters to standardize procedures, align system configuration and eliminate errors. Coca-Cola retained the prerogative to periodically validate TotalSoft processing while transferring end-to-end payroll, statutory monthly statements and payslip distribution to the vendor, enabling the HR team to shift from transactional processing to personnel management activities.
Explicit outcomes documented by the company include removal of manual data collection and Excel processing, reduction of human error through standardized automation, increased data safety and auditability, and reallocation of HR time toward management functions. The perceived quality and reliability of the TotalSoft service prompted the extension of the outsourced arrangement to the Moldova subsidiary.
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Leisure and Hospitality | 754 | $46M | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2013 | n/a |
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Consumer Packaged Goods | 378 | $231M | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2017 | n/a |
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Retail | 4 | $1M | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2003 | n/a |
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Retail | 10317 | $2.3B | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2011 | TotalSoft |
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Consumer Packaged Goods | 500 | $275M | Romania | TotalSoft | TotalSoft Charisma Time and Attendance | Time and Attendance | 2019 | n/a |
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