List of ToucanTech Customers
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Since 2010, our global team of researchers has been studying ToucanTech customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ToucanTech for Community Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ToucanTech for Community Management include: Adolfo Ibanez University, a Chile based Education organisation with 560 employees and revenues of $55.0 million, Institute Of Development Studies, a United Kingdom based Professional Services organisation with 230 employees and revenues of $30.0 million, St. John's Preparatory School, a United States based Education organisation with 80 employees and revenues of $7.0 million, ToucanTech, a United Kingdom based Professional Services organisation with 40 employees and revenues of $4.0 million and many others.
Contact us if you need a completed and verified list of companies using ToucanTech, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Adolfo Ibanez University | Education | 560 | $55M | Chile | ToucanTech | ToucanTech | Community Management | 2022 | n/a |
In 2022, Adolfo Ibanez University implemented ToucanTech as its Community Management platform to power the university alumni community and CRM in Chile. The ToucanTech deployment acted as a centralized membership and engagement layer for alumni relations and institutional advancement functions.
Module usage focused on alumni and community CRM, events management, and career services, with configuration centered on membership registration, contact record management, segmentation and communication workflows. ToucanTech supported event scheduling and promotion, gated career resources and alumni-facing portals, aligning platform capabilities with typical Community Management workflows for engagement and lifecycle management.
Operational scope covered alumni relations and career services teams across the university in Chile, with rollout and onboarding oriented to alumni sign-up and membership workflows. The platform launch attracted almost 5,000 alumni sign-ups within the first six months, illustrating rapid community acquisition and active use of the ToucanTech Community Management capabilities by UAI.
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Institute Of Development Studies | Professional Services | 230 | $30M | United Kingdom | ToucanTech | ToucanTech | Community Management | 2020 | n/a |
In 2020, the Institute Of Development Studies deployed ToucanTech to build an international alumni community, using the Community Management application to centralize alumni engagement and communications. The deployment targeted alumni relations as the business function, signing up about 1,300 alumni, operating a UK-based international alumni network, and running country ambassadors alongside a weekly newsletter to boost engagement.
The implementation emphasized alumni/community CRM and communications capabilities within ToucanTech, including contact and segmentation management, ambassador workflow support, and scheduled newsletter distribution to maintain regular outreach. Operational ownership rested with alumni relations and communications teams, who coordinated ambassador activity and content cadence through ToucanTech, positioning the application as IDS's primary Community Management platform for ongoing alumni engagement.
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St. John's Preparatory School | Education | 80 | $7M | United States | ToucanTech | ToucanTech | Community Management | 2022 | n/a |
In 2022 St. John's Preparatory School implemented ToucanTech as its Community Management platform to unify alumni CRM, events and fundraising across the school. The deployment is explicitly described as a move from Raiser's Edge to ToucanTech and focused on consolidating alumni engagement workflows under a single application.
The implementation covered ToucanTech CRM, fundraising and events modules, with a data migration that included more than 27,400 donated records. ToucanTech was configured to accept online payments and manage event registrations, producing more than 8,000 dollars in online payments and over 260 event registrations in the first weeks after launch.
Operational scope centered on alumni relations, development and events functions, with the system serving as the primary alumni engagement record for St. John's Prep staff. The migration and module activation centralized donor and event data to support coordinated fundraising and event management processes.
Governance changes included consolidation of alumni data and standardization of event registration and donation workflows to ToucanTech, aligning fundraising and events processes under a single Community Management application. The case study documentation indicates the rollout prioritized CRM, fundraising and events capabilities as core modules in the school s alumni engagement strategy.
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Professional Services | 40 | $4M | United Kingdom | ToucanTech | ToucanTech | Community Management | 2023 | n/a |
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