List of TravelClick Guest Management Customers

Amadeus Hospitality

75 New Hampshire Ave,
Portsmouth, 3801, NH,
United States

https://www.amadeus-hospitality.com/

1 603-436-7500

Professional Services

700

$73M

Since 2010, our global team of researchers has been studying TravelClick Guest Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased TravelClick Guest Management for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using TravelClick Guest Management for Hospitality ERP include: Sycuan Casino Resort, a United States based Leisure and Hospitality organisation with 2300 employees and revenues of $450.0 million, Yaamava’ Resort & Casino at San Manuel, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $220.0 million, Penta Hotels Worldwide GmbH, a Germany based Leisure and Hospitality organisation with 1500 employees and revenues of $182.0 million, Stoney Creek Hotels, a United States based Leisure and Hospitality organisation with 680 employees and revenues of $177.0 million, DOT Hotels & Resorts, a United States based Leisure and Hospitality organisation with 165 employees and revenues of $34.0 million and many others.

Contact us if you need a completed and verified list of companies using TravelClick Guest Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.

The TravelClick Guest Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight Source
Bellwether Beach Resort	Leisure and Hospitality	107	$25M	United States	Amadeus Hospitality	TravelClick Guest Management	Hospitality ERP	2024	n/a	In 2024, Bellwether Beach Resort implemented TravelClick Guest Management. The TravelClick Guest Management deployment acts as a Hospitality ERP component to centralize guest operations and reservation workflows for the property. Configuration focused on guest profile consolidation, reservation workflow orchestration, and booking channel routing, aligning front desk and reservations processes with standard hospitality operational models. TravelClick Guest Management was configured to manage guest records, booking confirmations, and rate mapping consistent with property-level hospitality ERP capabilities. The implementation integrates with Triptease on the company website to surface direct-booking intent and route inquiries into TravelClick Guest Management. Operational coverage spans front office, reservations, and direct-booking channels, and the rollout included process adjustments to front desk check in and channel management workflows. Bellwether Beach Resort TravelClick Guest Management Hospitality ERP supports guest operations and booking channel management.
DOT Hotels & Resorts	Leisure and Hospitality	165	$34M	United States	Amadeus Hospitality	TravelClick Guest Management	Hospitality ERP	2017	n/a	In 2017 DOT Hotels & Resorts implemented TravelClick Guest Management as part of a Hospitality ERP initiative to address web, distribution, and guest management needs. TravelClick built a plan and strategy that combined web content, channel distribution, and guest management capabilities into a single operational model for the group. The implementation centered on three functional areas, web content management, distribution management, and guest management, delivered through TravelClick Guest Management and associated web and distribution components. Configuration emphasized centralized content control for the corporate team, paired with delegated content controls so individual hotels could manage property level pages and promotions through the same platform. The solution was integrated across the group website and individual hotel sites, aligning distribution workflows with guest management processes to maintain consistent content and booking availability. Operational coverage included the DOT Hotels global marketing and eCommerce organization and the individual hotel operations teams, with the system supporting marketing content governance, distribution channel orchestration, and guest profile and reservation workflows. Governance was defined in TravelClick’s plan and strategy, establishing central oversight of group content and delegated permissions for site level administration, enabling a single integrated control plane alongside property autonomy. The net result was a complete integrated solution that allowed the global team to fully control content on the group website while allowing hotels to individually control content on their sites using TravelClick Guest Management.
Penta Hotels Worldwide GmbH	Leisure and Hospitality	1500	$182M	Germany	Amadeus Hospitality	TravelClick Guest Management	Hospitality ERP	2019	n/a	In 2019, Penta Hotels Worldwide GmbH implemented TravelClick Guest Management as its Hospitality ERP solution for front office reservations, guest management, and revenue intelligence. The deployment positioned TravelClick Guest Management as the central platform to unify booking workflows and guest data across Penta Hotels operations. The implementation installed end-to-end reservations, guest management, and business intelligence capabilities, with configuration focused on a fully integrated Central Reservations System CRS and Customer Relationship Management CRM solution. Functional modules implemented included CRS-driven booking orchestration, CRM-based guest profile enrichment, and BI reporting to support acquisition and retention workflows. Integrations emphasized real-time data flows between the CRS and CRM, enabling the booking funnel to surface the Penta Friends loyalty program and to persist membership data directly into guest profiles. Channel management and meta site connectivity were configured to capture booking source attribution, supporting yield-oriented pricing and campaign targeting without sacrificing return on ad spend. Operational governance centered on centralizing guest profile stewardship and CRM-driven marketing workflows to improve conversion and retention across hotel operations. The deployment supported Penta Hotels brand differentiation objectives, enabled loyalty enrollment directly from booking flows, and targeted increased revenue from meta sites while maintaining ROAS as an explicit commercial goal.
	Leisure and Hospitality	680	$177M	United States	Amadeus Hospitality	TravelClick Guest Management	Hospitality ERP	2020	n/a
	Leisure and Hospitality	2300	$450M	United States	Amadeus Hospitality	TravelClick Guest Management	Hospitality ERP	2021	n/a
	Leisure and Hospitality	5000	$220M	United States	Amadeus Hospitality	TravelClick Guest Management	Hospitality ERP	2020	n/a

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Buyer Intent: Companies Evaluating TravelClick Guest Management

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating TravelClick Guest Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating TravelClick Guest Management for Hospitality ERP include:

Modern Aviation, a United States based Transportation organization with 210 Employees
Black & Black Creative, a United States based Manufacturing company with 10 Employees

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