List of TravelClick Guest Management Customers
Amadeus Hospitality
75 New Hampshire Ave,
Portsmouth, 3801, NH,
United States
Portsmouth, 3801, NH,
United States
1 603-436-7500
Professional Services
700
$73M
Since 2010, our global team of researchers has been studying TravelClick Guest Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased TravelClick Guest Management for Hospitality ERP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using TravelClick Guest Management for Hospitality ERP include: Sycuan Casino Resort, a United States based Leisure and Hospitality organisation with 2300 employees and revenues of $450.0 million, Yaamava’ Resort & Casino at San Manuel, a United States based Leisure and Hospitality organisation with 5000 employees and revenues of $220.0 million, Penta Hotels Worldwide GmbH, a Germany based Leisure and Hospitality organisation with 1500 employees and revenues of $182.0 million, Stoney Creek Hotels, a United States based Leisure and Hospitality organisation with 680 employees and revenues of $177.0 million, DOT Hotels & Resorts, a United States based Leisure and Hospitality organisation with 165 employees and revenues of $34.0 million and many others.
Contact us if you need a completed and verified list of companies using TravelClick Guest Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the CRM software purchases.
The TravelClick Guest Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of CRM software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bellwether Beach Resort | Leisure and Hospitality | 107 | $25M | United States | Amadeus Hospitality | TravelClick Guest Management | Hospitality ERP | 2024 | n/a |
In 2024, Bellwether Beach Resort implemented TravelClick Guest Management. The TravelClick Guest Management deployment acts as a Hospitality ERP component to centralize guest operations and reservation workflows for the property.
Configuration focused on guest profile consolidation, reservation workflow orchestration, and booking channel routing, aligning front desk and reservations processes with standard hospitality operational models. TravelClick Guest Management was configured to manage guest records, booking confirmations, and rate mapping consistent with property-level hospitality ERP capabilities.
The implementation integrates with Triptease on the company website to surface direct-booking intent and route inquiries into TravelClick Guest Management. Operational coverage spans front office, reservations, and direct-booking channels, and the rollout included process adjustments to front desk check in and channel management workflows. Bellwether Beach Resort TravelClick Guest Management Hospitality ERP supports guest operations and booking channel management.
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DOT Hotels & Resorts | Leisure and Hospitality | 165 | $34M | United States | Amadeus Hospitality | TravelClick Guest Management | Hospitality ERP | 2017 | n/a |
In 2017 DOT Hotels & Resorts implemented TravelClick Guest Management as part of a Hospitality ERP initiative to address web, distribution, and guest management needs. TravelClick built a plan and strategy that combined web content, channel distribution, and guest management capabilities into a single operational model for the group.
The implementation centered on three functional areas, web content management, distribution management, and guest management, delivered through TravelClick Guest Management and associated web and distribution components. Configuration emphasized centralized content control for the corporate team, paired with delegated content controls so individual hotels could manage property level pages and promotions through the same platform.
The solution was integrated across the group website and individual hotel sites, aligning distribution workflows with guest management processes to maintain consistent content and booking availability. Operational coverage included the DOT Hotels global marketing and eCommerce organization and the individual hotel operations teams, with the system supporting marketing content governance, distribution channel orchestration, and guest profile and reservation workflows.
Governance was defined in TravelClick’s plan and strategy, establishing central oversight of group content and delegated permissions for site level administration, enabling a single integrated control plane alongside property autonomy. The net result was a complete integrated solution that allowed the global team to fully control content on the group website while allowing hotels to individually control content on their sites using TravelClick Guest Management.
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Penta Hotels Worldwide GmbH | Leisure and Hospitality | 1500 | $182M | Germany | Amadeus Hospitality | TravelClick Guest Management | Hospitality ERP | 2019 | n/a |
In 2019, Penta Hotels Worldwide GmbH implemented TravelClick Guest Management as its Hospitality ERP solution for front office reservations, guest management, and revenue intelligence. The deployment positioned TravelClick Guest Management as the central platform to unify booking workflows and guest data across Penta Hotels operations.
The implementation installed end-to-end reservations, guest management, and business intelligence capabilities, with configuration focused on a fully integrated Central Reservations System CRS and Customer Relationship Management CRM solution. Functional modules implemented included CRS-driven booking orchestration, CRM-based guest profile enrichment, and BI reporting to support acquisition and retention workflows.
Integrations emphasized real-time data flows between the CRS and CRM, enabling the booking funnel to surface the Penta Friends loyalty program and to persist membership data directly into guest profiles. Channel management and meta site connectivity were configured to capture booking source attribution, supporting yield-oriented pricing and campaign targeting without sacrificing return on ad spend.
Operational governance centered on centralizing guest profile stewardship and CRM-driven marketing workflows to improve conversion and retention across hotel operations. The deployment supported Penta Hotels brand differentiation objectives, enabled loyalty enrollment directly from booking flows, and targeted increased revenue from meta sites while maintaining ROAS as an explicit commercial goal.
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Stoney Creek Hotels | Leisure and Hospitality | 680 | $177M | United States | Amadeus Hospitality | TravelClick Guest Management | Hospitality ERP | 2020 | n/a |
In 2020, Stoney Creek Hotels implemented TravelClick Guest Management as a Hospitality ERP to centralize reservations and guest data across its operations. The deployment positioned TravelClick Guest Management to provide end to end reservations, guest management and business intelligence capabilities for the company, aligning the application with core hospitality operational and commercial functions.
The implementation concentrated on the TravelClick Guest Management modules for reservations workflow, guest profile management, and business intelligence reporting, configured to support distribution strategy oversight and booking conversion workflows. Configuration emphasized guest engagement and loyalty functionality within TravelClick Guest Management, enabling the hotel operator to instrument guest touchpoints and capture repeat booking signals.
Operational coverage included reservations, marketing and guest services teams, with the Hospitality ERP used to unify distribution strategy decisioning and deliver a clearer competitive and business view through centralized BI. Governance changes focused on standardized reservation and guest data processes to improve visibility for commercial teams and to support differentiated brand positioning across properties.
Outcomes called out by the customer included better management of distribution strategies, increased conversion and repeat bookings, a clearer view of business and the competition, stronger loyalty, and enhanced guest engagement as direct benefits of the TravelClick Guest Management deployment.
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Sycuan Casino Resort | Leisure and Hospitality | 2300 | $450M | United States | Amadeus Hospitality | TravelClick Guest Management | Hospitality ERP | 2021 | n/a |
In 2021 Sycuan Casino Resort implemented TravelClick Guest Management as part of its Hospitality ERP deployment. TravelClick Guest Management was provisioned to centralize reservations and guest profile workflows within the resort hospitality stack.
The implementation focused on core Hospitality ERP capabilities typical for guest management, including reservation lifecycle management, guest profile consolidation, inventory and rate control workflows, and operational reporting to support Front Office and reservations operations. TravelClick Guest Management was configured to align reservation workflows with front desk check in and guest segmentation for player development and loyalty coordination.
Operational integration included coordination with existing hotel systems, explicitly managing TravelClick alongside Infor HMS to maintain synchronized front office and reservations data. The rollout covered the Reservations department and extended to reservations at an additional property, with departmental ownership exercised by a reservations leadership team of 25 staff including three assistant managers, and budget change and management oversight retained within the department.
Governance and process changes accompanied the software deployment, including an overhaul of New Hire Training and Refresher Training, implementation of quarterly touch bases and roundtable forums, monthly Hotel and Player Development meetings, and a department and position name change project. The program also included a renovation project to expand departmental staffing and responsibilities and activity such as a team member appreciation week, outcomes reported as expanded staffing and increased employee engagement.
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Leisure and Hospitality | 5000 | $220M | United States | Amadeus Hospitality | TravelClick Guest Management | Hospitality ERP | 2020 | n/a |
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Buyer Intent: Companies Evaluating TravelClick Guest Management
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating TravelClick Guest Management. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating TravelClick Guest Management for Hospitality ERP include:
- Modern Aviation, a United States based Transportation organization with 210 Employees
- Black & Black Creative, a United States based Manufacturing company with 10 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated | ||
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FAQ - APPS RUN THE WORLD TravelClick Guest Management Coverage
TravelClick Guest Management is a Hospitality ERP solution from Amadeus Hospitality.
Companies worldwide use TravelClick Guest Management, from small firms to large enterprises across 21+ industries.
Organizations such as Sycuan Casino Resort, Yaamava’ Resort & Casino at San Manuel, Penta Hotels Worldwide GmbH, Stoney Creek Hotels and DOT Hotels & Resorts are recorded users of
TravelClick Guest Management for Hospitality ERP.
Companies using TravelClick Guest Management are most concentrated in Leisure and Hospitality, with adoption spanning over 21 industries.
Companies using TravelClick Guest Management are most concentrated in United States and Germany, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of TravelClick Guest Management across Americas, EMEA, and APAC.
Companies using TravelClick Guest Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 50%, large organizations with 1,001-10,000 employees - 50%, and global enterprises with 10,000+ employees - 0%.
Customers of TravelClick Guest Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified TravelClick Guest Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Hospitality ERP.