List of Tungsten TotalAgility (formerly Kofax TotalAgility) Customers
Tungsten Corporation plc
Pountney Hill House 6 Laurence Pountney Hill,
London, EC4R 0BL,
United Kingdom
London, EC4R 0BL,
United Kingdom
44 20 3318 5177
Professional Services
227
$48M
Since 2010, our global team of researchers has been studying Tungsten TotalAgility (formerly Kofax TotalAgility) customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Tungsten TotalAgility (formerly Kofax TotalAgility) for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Tungsten TotalAgility (formerly Kofax TotalAgility) for Intelligent Document Processing include: JPMorgan Chase, a United States based Banking and Financial Services organisation with 317233 employees and revenues of $180.60 billion, Aetna Inc, a United States based Insurance organisation with 50000 employees and revenues of $105.60 billion, Allstate, a United States based Insurance organisation with 55000 employees and revenues of $67.69 billion, Travelers, a United States based Insurance organisation with 34000 employees and revenues of $46.43 billion, Genuine Parts Company, a United States based Distribution organisation with 63000 employees and revenues of $23.49 billion and many others.
Contact us if you need a completed and verified list of companies using Tungsten TotalAgility (formerly Kofax TotalAgility), including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the PaaS software purchases.
The Tungsten TotalAgility (formerly Kofax TotalAgility) customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of PaaS software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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ABN AMRO | Banking and Financial Services | 22267 | $10.4B | Netherlands | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2019 | n/a |
In 2019, ABN AMRO implemented Tungsten TotalAgility, formerly Kofax TotalAgility, as its Intelligent Document Processing platform. The deployment concentrated on document capture, intelligent classification, OCR-driven data extraction, rule-based validation and workflow orchestration to automate document intake across customer onboarding and back-office processing. Configuration included case management, multi-channel ingestion and operator validation queues to manage exceptions and maintain audit trails.
Governance introduced standardized validation rules and exception workflows to enforce consistent document handling and operational controls. Operational scope emphasized customer-facing and shared service functions, centralizing document-driven processes and reducing manual routing. ABN AMRO's Pascal Smissaert described how Kofax intelligent automation helped future-proof the bank.
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Aetna Inc | Insurance | 50000 | $105.6B | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2018 | n/a |
In 2018 Aetna Inc implemented Tungsten TotalAgility (formerly Kofax TotalAgility) to address Intelligent Document Processing across its automation practice. The deployment leveraged the broader Kofax suite including Kofax Capture and Kofax Transformation Module as core ingestion and extraction layers.
Capture layer work at Aetna included installation, configuration and customization in standalone and client server modes using KCNS architecture, with batch class design, batch manager workflows, custom modules and workflow agents to manage document creation, indexing, validation and export. Development included COM libraries and extensive scripting to improve extraction from challenging documents, the use of databases for field validation and exporting extracted data to databases, and importer configuration to ingest e invoices via email and shared folders using Kofax Import Connector. Transformation projects implemented classification, separation, table extraction, dictionaries and formatters, benchmarking against golden sets and Kofax Search and Match Server to reconcile extracted results to master primary keys.
For Tungsten TotalAgility the team built reusable process designs and extensive business rules using out of the box capabilities and custom C# libraries for validation rules, formatters and sub processes, and created server synchronous processes exposed as REST responses for other ERP systems. Implementation used the TotalAgility SDK to create synchronous and asynchronous jobs, to place converted PDFs and images to network paths or to post to REST and SOAP APIs, and to invoke Capture Document and Capture Folder services. Integration work included embedding Kapow Bots and exposing KTA configurations via APIs to enable downstream systems to consume extracted data.
Program governance encompassed discovery and requirement gathering workshops, technical design documentation, upgrade planning and health checks, with cross functional and multi geographical teams executing process re engineering and automation feasibility. Operational scope explicitly covered finance functions such as accounts receivable and accounts payable and extended to business reporting, where multiple processes were automated using KTA processes. The implementation also included configuration of resources and personas and onboarding and training of new staff to sustain the automation practice.
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Allstate | Insurance | 55000 | $67.7B | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2015 | n/a |
Allstate implemented Tungsten TotalAgility (formerly Kofax TotalAgility) in 2015 as an enterprise information capture and content management platform. The deployment targets Intelligent Document Processing use cases and supports over 35 distinct Allstate business units, positioning Tungsten TotalAgility as the core capture and classification layer for incoming document flows.
The implementation uses Kofax TotalAgility, Kofax TotalAgility Transformation Designer, Kofax Capture, Kofax Transformation Modules, Kofax Analytics, Kofax Monitor, Kofax Reporting, Kofax Import Connector, and Kofax Communication Server to provide automatic classification, multi page separation, and data extraction. Extraction technologies include OCR, IMR, and OMR to handle structured, semi structured, and unstructured documents, and extracted data is subject to business rules validation, web service validation, or database lookup.
Ingestion is integrated across Scan, Remote Scan, Right Fax, Exchange, and electronic imports which inject content into the Kofax platform. Information captured by Tungsten TotalAgility is routed to downstream systems such as enterprise EDMS or client systems based on business unit requirements, with integration points implemented using Visual Studio and .NET stacks including C#, VB.Net, ASP.NET, and VBA, and persistence on MS SQL Server and Oracle.
Development and operational governance emphasize automation and repeatability, custom applications are stored in a GitHub repository and integrated into CI CD pipelines using Jenkins and Compliance Buddy. The program applies Agile methodologies and DevOps tooling to automate builds and deployments, and uses Nintex K2 Cloud alongside Kofax workflow components to orchestrate document centric processes across lines of business.
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AMN Healthcare Services | Professional Services | 3800 | $4.0B | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2019 | Genus Technologies |
In 2019, AMN Healthcare Services implemented Tungsten TotalAgility, formerly Kofax TotalAgility, to automate and centralize timecard processing as an Intelligent Document Processing initiative. The deployment combined Tungsten TotalAgility with Kofax RPA, Kofax Analytics for TotalAgility, and Kofax Mobile Capture, and was delivered with implementation partner Genus Technologies to orchestrate capture, classification, analytics, and robotic execution across the timecard workflow.
The implementation configured Tungsten TotalAgility to support mobile capture workflows, enabling a nurse-facing mobile application that photographs and uploads timecards, applies classification and extraction, and captures work type selections. Automation logic and RPA bots were instrumented to validate document content, determine billing or work type, and route items to downstream teams for adjudication, reflecting core Intelligent Document Processing capabilities of capture, extraction, validation, and automated routing.
The solution was integrated with AMN Healthcares in-house timecard filing application so that submitted timecards flow from mobile capture through analytics and RPA into the existing filing and processing systems. Operational scope emphasized clinician-facing capture, qualification validation, and back office processing teams, with the front end automation accelerating clinician onboarding related document verification and the networked automation handling high volume processing steps.
Governance was centered on workflow orchestration inside Tungsten TotalAgility with role based routing to appropriate processing teams and automated escalation paths for exceptions. AMN Healthcare reported that timeliness and accuracy were maximized and the approach dramatically reduced the risk of human error, while support staff were able to shift focus away from high volume verification tasks to other process areas. Tungsten TotalAgility served as the Intelligent Document Processing platform connecting mobile capture, analytics, and RPA to the companys timecard business function.
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Arbor Realty Trust | Banking and Financial Services | 630 | $619M | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2018 | n/a |
In 2018, Arbor Realty Trust implemented Tungsten TotalAgility (formerly Kofax TotalAgility) to establish an Intelligent Document Processing capability across loan servicing and related operations. The initiative was driven by a formal review of end to end business processes that identified information delivery and automation gaps, and secured executive approvals to proceed with technology acquisition and staffing changes.
The Tungsten TotalAgility implementation emphasized document capture, classification, data extraction, validation and workflow orchestration, combined with case management style routing for exception handling. Tungsten TotalAgility was configured to support specific programs including Print Mail Optimization and Loan Boarding Optimization, and was aligned with broader initiatives such as Servicing System Data Mart and Account Reconciliation to enable downstream analytics and reporting.
Architecture and deployment tied Tungsten TotalAgility into an Oracle Cloud infrastructure using DbaaS and IaaS, with transactional and analytic persistence on Oracle 12c and SQL Server. The platform integrated with ETL and scheduling layers using Talend and Autosys, and fed BI and reporting through Domo. Robotic and data extraction capabilities were coordinated with Kofax Kapow, and operational workflows interfaced with the Enterprise! Servicing System, Trintech T Recs and Jira Service Desk to create end to end operational flows.
Governance and rollout were executed alongside organization changes, the vendor selection process and internal capability building. The program included RFP orchestration, proof of concept demonstrations, contract review, recruitment of new technical staff, and the introduction of standardized project management, demand management and change management artifacts to mature systems development and implementation processes.
Operational coverage spanned loan operations, servicing, treasury and IT service desk functions, with Tungsten TotalAgility supplying the Intelligent Document Processing layer that centralized capture and workflow for those business functions. Arbor Realty Trust led and performed hands on implementation activities, and documented technology stack and process artifacts to sustain ongoing operational ownership.
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Transportation | 5500 | $1.2B | Brazil | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2019 | n/a |
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Insurance | 14000 | $11.9B | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2016 | n/a |
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Banking and Financial Services | 200 | $35M | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2021 | n/a |
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Government | 3000 | $500M | Indonesia | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2016 | n/a |
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Aerospace and Defense | 31300 | $12.6B | United States | Tungsten Automation | Tungsten TotalAgility (formerly Kofax TotalAgility) | Intelligent Document Processing | 2016 | n/a |
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Showing 1 to 10 of 47 entries
Buyer Intent: Companies Evaluating Tungsten TotalAgility (formerly Kofax TotalAgility)
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Tungsten TotalAgility (formerly Kofax TotalAgility). Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Tungsten TotalAgility (formerly Kofax TotalAgility) for Intelligent Document Processing include:
- General Beverage Sales Co., a United States based Distribution organization with 1000 Employees
- Capital Bank of Jordan, a Jordan based Banking and Financial Services company with 1200 Employees
- Gigahertz-Optik, a Germany based Manufacturing organization with 35 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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FAQ - APPS RUN THE WORLD Tungsten TotalAgility (formerly Kofax TotalAgility) Coverage
Tungsten TotalAgility (formerly Kofax TotalAgility) is a Intelligent Document Processing solution from Tungsten Automation.
Companies worldwide use Tungsten TotalAgility (formerly Kofax TotalAgility), from small firms to large enterprises across 21+ industries.
Organizations such as JPMorgan Chase, Aetna Inc, Allstate, Travelers and Genuine Parts Company are recorded users of
Tungsten TotalAgility (formerly Kofax TotalAgility) for Intelligent Document Processing.
Companies using Tungsten TotalAgility (formerly Kofax TotalAgility) are most concentrated in Banking and Financial Services, Insurance and Distribution, with adoption spanning over 21 industries.
Companies using Tungsten TotalAgility (formerly Kofax TotalAgility) are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Tungsten TotalAgility (formerly Kofax TotalAgility) across Americas, EMEA, and APAC.
Companies using Tungsten TotalAgility (formerly Kofax TotalAgility) range from small businesses with 0-100 employees - 4.26%, to mid-sized firms with 101-1,000 employees - 31.91%, large organizations with 1,001-10,000 employees - 31.91%, and global enterprises with 10,000+ employees - 31.91%.
Customers of Tungsten TotalAgility (formerly Kofax TotalAgility) include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Tungsten TotalAgility (formerly Kofax TotalAgility) customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Intelligent Document Processing.