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Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

List of Tuvis DLP Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Petrobras Oil, Gas and Chemicals 41778 $16.7B Brazil Tuvis Tuvis DLP Data Loss Prevention 2021 n/a In 2021 Petrobras deployed Tuvis DLP to extend messaging compliance and CRM connectivity across its customer and partner communications in Brazil. Tuvis DLP is categorized as Data Loss Prevention and was implemented alongside Tuvis' messaging-to-CRM capabilities to instrument compliance controls for customer service channels. The implementation emphasized Data Loss Prevention functions typical for the category, including content inspection of messaging streams, policy-based blocking and alerting, centralized monitoring, and audit logging. Configuration work focused on channel-level controls for messaging endpoints, rule sets aligned with regulatory terminology, and retention-aware logging to preserve evidentiary trails for compliance review. Operational coverage targeted CRM and customer service workflows in Brazil, integrating Tuvis DLP with messaging-to-CRM flows to route flagged communications into compliance queues and CRM records. Governance and process changes included role-based review workflows, incident escalation paths, and centralized audit trails to support regulatory reporting and oversight of partner and customer communications.
Vivo Brazil Communications 330000 $45.0B Brazil Tuvis Tuvis DLP Data Loss Prevention 2023 n/a In 2023 Vivo Brazil implemented Tuvis DLP in the Data Loss Prevention category to integrate WhatsApp with its CRM and archive conversations, establishing a centralized record of customer messaging for improved traceability and monitoring. The deployment targeted customer service operations within Telefônica's Vivo business and focused on capturing conversational context tied to customer records and case workflows. Tuvis DLP was configured to orchestrate channel-level capture of WhatsApp message streams, secure archival, metadata tagging, and indexed retrieval, with inferred use of communication security and compliance controls consistent with Data Loss Prevention functionality. Configuration emphasized retention controls and searchable archives to support compliance review, quality assurance, and incident investigation workflows. The implementation integrated WhatsApp conversations into Vivo's CRM so archived messages could be linked to customer profiles and operational cases, enabling supervisors and contact center agents to access historical threads within service workflows. Operational scope covered customer service teams across Vivo Brazil, with archival access and monitoring embedded into existing case management and support processes. Governance and process changes included formalizing archival access procedures and incorporating message archives into monitoring and audit routines, aligning compliance oversight with customer service operations. The published case specifically highlights improved traceability, enhanced monitoring, and increased operational efficiency as outcomes of the Tuvis DLP integration.
Volkswagen do Brasil Automotive 14407 $5.8B Brazil Tuvis Tuvis DLP Data Loss Prevention 2021 n/a In 2021, Volkswagen do Brasil implemented Tuvis DLP to support a WhatsApp messaging integration into its CRM, using the Data Loss Prevention application to secure customer conversations that feed sales and service workflows. The deployment focused on Brazil and targeted online sales and customer service functions, aiming to reduce manual CRM entry and enable a more digital end to end buying journey through direct messaging channels. The Tuvis DLP implementation combined message ingestion and archival controls with conversational metadata capture, configurations that are typical for Data Loss Prevention applications in messaging environments. Tuvis DLP was configured to monitor and archive WhatsApp message streams, apply retention and searchability for compliance, and surface captured interactions into CRM records, enabling automated record creation and reduced manual input. Integration scope centered on WhatsApp Business messaging and the dealer CRM system, with operational ownership in sales and customer service teams across Volkswagen do Brasil. Governance adjustments included automated workflow capture of messaging into CRM and the application of DLP monitoring and archiving policies to messaging channels to support regulatory oversight and recordkeeping while preserving the digital sales flow.
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