List of Twilio Verify API Customers
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Since 2010, our global team of researchers has been studying Twilio Verify API customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Twilio Verify API for API Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Twilio Verify API for API Management include: inDrive, a United States based Transportation organisation with 3000 employees and revenues of $300.0 million, Lime, a United States based Professional Services organisation with 1200 employees and revenues of $250.0 million, Manus AI, a Singapore based Professional Services organisation with 56 employees and revenues of $90.0 million, Manus Singapore, a Singapore based Communications organisation with 100 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Twilio Verify API, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Twilio Verify API customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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inDrive | Transportation | 3000 | $300M | United States | Twilio | Twilio Verify API | API Management | 2023 | n/a |
In 2023, inDrive began using Twilio Verify API and Twilio Verify Fraud Guard to scale SMS and WhatsApp OTP authentication and to protect against fake accounts and SMS pumping fraud across its global user base. The deployment uses Twilio Verify API as an API Management solution to centralize verification and identity workflows supporting onboarding and authentication.
Configuration centered on multi channel OTP workflows and programmatic verification endpoints, linking SMS and WhatsApp messaging to server side verification calls. Verify Fraud Guard delivered adaptive fraud signals and blocking at the API layer, targeting abusive behaviors in verification flows and reducing automated account creation attempts.
Operational scope covered global regions and core user facing functions, including account verification, sign up flows, and authentication, with verification services integrated into inDrive mobile and backend authentication stacks. Governance emphasized centralized API key management, standardized verification logic, and monitoring of delivery and success rates to ensure consistent verification behavior across markets.
Reported outcomes include an average OTP success conversion rate of approximately 89 percent and a Fraud Guard blocking rate of roughly 96 percent, reflecting high verification throughput and substantial automated fraud blocking. inDrive continues to operate Twilio Verify API and Verify Fraud Guard as primary identity verification and fraud protection controls across its global user base.
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Lime | Professional Services | 1200 | $250M | United States | Twilio | Twilio Verify API | API Management | 2023 | n/a |
In 2023 Lime implemented the Twilio Verify API to detect and block SMS pumping fraud during user sign-ups. A pilot ran in January 2023 and the solution was rolled out across accounts by February 2023, executed from Lime's United States headquarters and operating globally to protect the registration flow.
The implementation used Twilio Verify API including the Verify Fraud Guard capability to provide verification, fraud scoring, and automated blocking at the edge of the messaging workflow. As an API Management deployment, configuration focused on verification workflows, Fraud Guard threshold rules, and real-time enforcement integrated into Lime's sign-up and messaging orchestration.
Operational coverage targeted account level rollouts across global user registration endpoints, aligning verification checks with customer authentication and messaging delivery streams. The Twilio Verify API was invoked in real time during sign-ups to assess risk and prevent high volume fraudulent SMS traffic from reaching carriers.
Governance followed a pilot to full rollout pattern, with configuration controls centralized at US HQ and monitoring and tuning processes established to manage deliverability and false positive rates. The deployment resulted in improved deliverability and approximately $100,000 in annualized savings while removing large volumes of fraudulent SMS traffic.
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Manus AI | Professional Services | 56 | $90M | Singapore | Twilio | Twilio Verify API | API Management | 2025 | n/a |
In 2025, Manus AI implemented Twilio Verify API as part of its API Management capabilities to provide reliable verification for international users. The deployment targeted multi channel verification across SMS, WhatsApp, and Voice, leveraging Twilio's global routing and high deliverability features to support cross border authentication.
Twilio Verify API was configured to handle one time passcode issuance, validation, and channel selection using API driven calls embedded in Manus AI workflows. The implementation emphasized programmatic verification workflows and routing configuration to ensure message deliverability and consistent verification state management.
Integration was performed via REST API calls into Manus AI authentication and onboarding flows, enabling account creation and login verification across international user segments. The scope focused on product level verification for customer facing user journeys and included delivery reporting and monitoring through Twilio APIs to maintain operational visibility.
Manus AI progressed from the first technical meeting to a live deployment in a single day, then scaled the Verify implementation into production, reflecting rapid API credential provisioning and routing rule activation. Twilio Verify API now provides Manus AI with a production grade verification layer within its API Management architecture to support ongoing international verification needs.
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Communications | 100 | $5M | Singapore | Twilio | Twilio Verify API | API Management | 2025 | n/a |
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