List of Universe Event Customers
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Since 2010, our global team of researchers has been studying Universe Event customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Universe Event for Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Universe Event for Event Management include: U.S. Bank Stadium, a United States based Leisure and Hospitality organisation with 200 employees and revenues of $55.0 million, Guide Dogs Victoria, a Australia based Non Profit organisation with 146 employees and revenues of $13.0 million and many others.
Contact us if you need a completed and verified list of companies using Universe Event, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Universe Event customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Guide Dogs Victoria | Non Profit | 146 | $13M | Australia | Universe, a Ticketmaster Company | Universe Event | Event Management | 2017 | n/a | In 2017, Guide Dogs Victoria implemented Universe Event as its Event Management application to support ticketing and box office operations for the Dialogue in the Dark experience in Melbourne. The deployment targeted front-of-house workflows, with the box office assistant role capturing reception duties, face to face and phone inquiries, ticket sales, merchandise transactions, and end of day cash reconciliation. Universe Event was configured to manage core event workflows typical of Event Management software, including ticket sales orchestration, walk up box office transactions, admissions and daily event scheduling. Staff documentation efforts included writing ticketing Standard Operating Procedures that codified cash handling, point of sale reconciliation, daily setup and cleanup of the workshop space, and escalation paths for venue repairs. Operational use was concentrated at the Melbourne VIC site and intersected with Ticketmaster ticketing workflows, reflecting vendor alignment given Universe is a Ticketmaster company. The implementation impacted business functions across box office, front of house, retail merchandise, and on site operations, with system usage embedded in daily reception and reporting routines. | |
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U.S. Bank Stadium | Leisure and Hospitality | 200 | $55M | United States | Universe, a Ticketmaster Company | Universe Event | Event Management | 2017 | n/a | In 2017, U.S. Bank Stadium implemented Universe Event as its Event Management platform. Universe Event, provided by Universe, a Ticketmaster Company, was deployed to centralize public tour ticketing and scheduling for the stadium's visitor services and tour programs managed by ASM Global. Configuration emphasized core Event Management capabilities, including ticketing and checkout, event scheduling, guest list and check-in workflows, capacity controls, and operational reporting. The implementation explicitly integrated with Ticketmaster channels for public tour ticket distribution, aligning online sales with stadium box office and tour booking processes. Operational coverage focused on visitor services, public tours and hospitality teams, with role based access controls and scheduling workflows to coordinate docent staffing and tour slots. Governance centered on a centralized event catalog, channel controls for public ticketing, and staff training to synchronize box office, tour operations and visitor experience workflows. |
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