List of Universe Soft CRM Customers
Moscow,, 127495,
Russia
Since 2010, our global team of researchers has been studying Universe Soft CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Universe Soft CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Universe Soft CRM for CRM include: XFit Russia, a Russia based Leisure and Hospitality organisation with 3000 employees and revenues of $80.0 million, Olimp Clinic Russia, a Russia based Healthcare organisation with 183 employees and revenues of $19.0 million, Aqua Minsk Belarus, a Belarus based Leisure and Hospitality organisation with 200 employees and revenues of $3.0 million, Byuti Speis, a Russia based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Universe Soft CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Universe Soft CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aqua Minsk Belarus | Leisure and Hospitality | 200 | $3M | Belarus | Universe Soft | Universe Soft CRM | CRM | 2025 | Universe-Soft |
In 2025, Aqua Minsk Belarus implemented Universe Soft CRM at the FOK “Mandarin”, part of the Аква Минск leisure and sports complex. The CRM, in the CRM category, was deployed by Universe-Soft with dealer Мерсис Групп and integrated with SKUD access and control systems to centralize client data and accelerate visitor processing as described on the vendor site.
The implementation configured Universe Soft CRM to manage centralized client profiles, membership and booking workflows, front-desk transaction processing, and visit validation tied to access events. Configuration work emphasized real-time check-in automation and event logging so front-line staff can authorize entry and update membership status through the same application.
Integrations focused on SKUD access and control systems, creating a data flow from turnstiles and access controllers into Universe Soft CRM. Operational coverage was scoped to the FOK “Mandarin” sports and water complex, and the system was used by departments including reception, security, membership sales, and customer service to coordinate visitor intake and membership verification.
Governance and rollout were executed by Universe-Soft together with dealer Мерсис Групп, aligning operational processes to the centralized client repository and establishing standard operating procedures for visitor processing and access control events. The project delivered centralized client data and faster visitor processing as stated by the vendor, improving operational coordination across the complex.
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Byuti Speis | Distribution | 10 | $1M | Russia | Universe Soft | Universe Soft CRM | CRM | 2020 | n/a |
In 2020, Byuti Speis deployed Universe Soft CRM as its CRM solution to support its distribution operations. The implementation is surfaced on the company website, where Universe Soft CRM captures inbound leads and customer inquiries and routes them into the system for follow up.
Configuration focuses on contact and account management, web form lead capture, basic opportunity or sales pipeline staging, and customer interaction logging, reflecting core CRM functionality for a small distributor. The deployment uses a web-hosted, site-embedded footprint that centralizes front-office workflows for sales and customer service, with lightweight governance designed for a small team and a central administrator responsible for form mappings, user access, and day-to-day configuration.
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Olimp Clinic Russia | Healthcare | 183 | $19M | Russia | Universe Soft | Universe Soft CRM | CRM | 2024 | n/a |
In 2024 Olimp Clinic Russia deployed Universe Soft CRM in a CRM implementation to automate staff access and internal operations at the multi-specialty medical center Олимп Клиник МАРС in Moscow. Universe Soft performed automation work that targeted clinic operations and access control tied to employee locker systems and facility entry.
The engagement delivered an automated staff locker and SKUD integration, and it is likely the implementation leveraged UNIVERSE‑Медицина/CRM modules to map personnel records to access roles, orchestrate access provisioning workflows, and record access events as operational records. Configuration focused on CRM-aligned contact and employee entities, role-based provisioning, and workflow automation consistent with CRM capabilities for operational identity management.
Integration work explicitly included SKUD integration to coordinate electronic door and locker controllers with the CRM, embedding access-control events into operational workflows. Operational scope centered on clinic operations, security, and HR functions within the Moscow site, with the CRM serving as the system of record for access events and provisioning requests.
Governance changes emphasized automated provisioning and routine event logging inside Universe Soft CRM, enabling streamlined employee access and internal operations as described by the vendor. The narrative centers on CRM-driven access orchestration and facility-level integration rather than clinical records or enterprise ERP functions.
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Leisure and Hospitality | 3000 | $80M | Russia | Universe Soft | Universe Soft CRM | CRM | 2023 | n/a |
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