List of Useberry Platform Customers
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Since 2010, our global team of researchers has been studying Useberry Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Useberry Platform for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Useberry Platform for Customer Experience include: Surfshark, a Netherlands based Professional Services organisation with 400 employees and revenues of $75.0 million, Infinum Croatia, a Croatia based Professional Services organisation with 350 employees and revenues of $23.0 million, Mews, a United States based Retail organisation with 30 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Useberry Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Useberry Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Infinum Croatia | Professional Services | 350 | $23M | Croatia | Useberry | Useberry Platform | Customer Experience | 2025 | n/a |
In 2025, Infinum Croatia deployed the Useberry Platform for Customer Experience work to run unmoderated usability studies and preference tests across three client marketing websites, covering an investment bank, a digital agency, and a SaaS provider. The engagement focused on marketing and website optimization across Europe and the US, with Useberry Platform workflows used for task-based unmoderated testing, preference selection, and structured qualitative feedback capture to evaluate clarity, trust signals, and conversion pathways. This implementation supported Infinum’s UX and marketing teams together with client content owners, aligning study design to marketing messaging and conversion intent.
The rollout followed iterative testing cycles on each of the three sites, producing actionable UX and content changes that improved messaging and conversion potential for the clients. Governance emphasized standardized test design and cross-regional coordination between European and US marketing teams to ensure consistent evaluation criteria across markets. The narrative centers on Useberry Platform capabilities within the Customer Experience category as the primary instrument for marketing website optimization and user research.
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Mews | Retail | 30 | $5M | United States | Useberry | Useberry Platform | Customer Experience | 2025 | n/a |
Mews implemented Useberry Platform in 2025 to run A/B testing and usability studies on its payment dashboard, targeting the finance and payments area of its global hospitality product within a Customer Experience program. The engagement centered on the payment dashboard module and was executed as a focused product research effort for hospitality customers.
The deployment configured the Useberry Platform to orchestrate experiment variants, capture task-based usability metrics, and instrument navigation flows for the payment dashboard. Functional capabilities exercised included A/B testing, structured usability studies, prototype and UI testing workflows, and metric capture for task completion and navigation accuracy.
Governance was administered through the finance and payments product team as a scoped study, with results validated against quantitative KPIs. Useberry Platform testing produced a 25% reduction in task completion time and an 85% improvement in navigation accuracy for hospitality customers on the payment dashboard, and those measured outcomes informed subsequent product updates to payment flows.
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Surfshark | Professional Services | 400 | $75M | Netherlands | Useberry | Useberry Platform | Customer Experience | 2025 | n/a |
In 2025 Surfshark implemented Useberry Platform for Customer Experience to support UX research across its website and app experiences. The deployment targeted marketing and UX research workflows, with a global operational scope including Europe and cross‑functional stakeholder groups.
The Useberry Platform implementation centered on prototype and variation validation workflows to speed design decisions and validate variations such as pricing and landing pages. Functional capabilities exercised included remote UX research, task and prototype testing, and structured conversion optimization activities that fed into iterative design and landing page experiments.
Operational coverage included marketing and UX research teams and extended to product and commercial stakeholders for campaign and pricing validation. Governance emphasized embedding Useberry Platform outputs into decision cycles to produce data backed design decisions and to align stakeholders, accelerating approvals and reducing time to consensus.
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Buyer Intent: Companies Evaluating Useberry Platform
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