List of Userlike Customers

Userlike

Probsteigasse 44-46,,
Cologne, 50670,
Germany

https://www.userlike.com/

49 221 6306 0024.

Professional Services

$4M

Since 2010, our global team of researchers has been studying Userlike customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Userlike for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Userlike for Chatbots and Conversational AI include: Mercedes Benz, a Germany based Automotive organisation with 175264 employees and revenues of $171.47 billion, BMW Germany, a Germany based Automotive organisation with 86895 employees and revenues of $114.25 billion, Mercedes Benz Spain, a Spain based Automotive organisation with 158228 employees and revenues of $30.84 billion, Beiersdorf AG, a Germany based Consumer Packaged Goods organisation with 21958 employees and revenues of $10.25 billion, LVM Versicherungen, a Germany based Insurance organisation with 3716 employees and revenues of $4.64 billion and many others.

Contact us if you need a completed and verified list of companies using Userlike, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Userlike customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Customer	Industry	Empl.	Revenue	Country	Vendor	Application	Category	When	SI	Insight
8Com Germany	Professional Services	100	$15M	Germany	Userlike	Userlike	Chatbots and Conversational AI	2016	n/a	In 2016, 8Com Germany implemented Userlike on its website. The deployment uses Userlike within the Chatbots and Conversational AI category as a customer-facing web chat widget embedded across corporate pages on https://www.8com.de/. Userlike was configured to provide a web chat widget, a live agent console, automated welcome messages and offline message capture, together with transcript logging and visitor context for agents. Operational coverage centered on customer service and sales workflows, with agent queues and business hours controls used to route inbound chats to internal teams. Governance emphasized agent role configuration, message handling processes and archival of chat transcripts to support service continuity. The implementation positions Userlike as the primary Chatbots and Conversational AI interface for on-site conversational engagement.
Achatmat	Professional Services	20	$1M	France	Userlike	Userlike	Chatbots and Conversational AI	2021	n/a	In 2021, Achatmat implemented Userlike on its website. The deployment uses Userlike as a cloud hosted chat widget embedded in public web pages, providing Chatbots and Conversational AI capabilities to handle visitor engagement and initial inquiry capture. This purchase places Userlike at the front end of Achatmat's customer service and lead generation workflows. Configuration and operational use center on standard modules for the category, including live chat routing, automated messaging flows, and templated responses for quick triage of requests. Operational scope is focused on external customer touchpoints on the website and impacts customer support and business development teams within the 20 person organization. Governance and rollout are consistent with small professional services operations, with internal staff managing conversational templates and response rules.
Actuel Buro	Distribution	28	$3M	France	Userlike	Userlike	Chatbots and Conversational AI	2020	n/a	In 2020 Actuel Buro implemented Userlike as its customer-facing chat solution on the corporate website. The deployment of Userlike is documented on the company site and is categorized under Chatbots and Conversational AI, with the full application name Userlike used for site-based conversational engagement for a 28-employee distribution firm headquartered in France. The implementation is scoped to the website channel and configured to handle customer inquiries through an embedded live chat widget and automated messaging workflows common to Chatbots and Conversational AI platforms, including canned responses, basic visitor context capture, and routing of chats to a centralized support queue. Operational ownership rests with the customer service and sales-facing staff who manage incoming conversations on the site, and rollout focused on integrating the Userlike chat UI into customer touchpoints without named third party integrations reported. The narrative establishes Actuel Buro Userlike Chatbots and Conversational AI as the primary web-based conversational interface for customer support and lead engagement.
Adelsberger Holz Austria	Retail	10	$1M	Austria	Userlike	Userlike	Chatbots and Conversational AI	2016	n/a	In 2016 Adelsberger Holz Austria deployed Userlike on its public ecommerce site. The deployment uses Userlike in the Chatbots and Conversational AI category to provide customer engagement on https://www.osmoshop.com, supporting online sales and customer service functions for the Austria based retailer. This implementation centers on web based conversational access rather than enterprise integrations. The Userlike implementation is realized through the embedded web chat widget and standard conversational features, delivering live chat, automated greeting messages, offline messaging and chat transcript capture consistent with Chatbots and Conversational AI capabilities. Configuration and day to day operation are handled by in house staff, aligning chat handling with sales and customer service workflows and using visitor session management to prioritize responses. The scope is website centric, focused on direct customer interactions rather than backend system orchestration.
Agrar Direct	Retail	45	$18M	Germany	Userlike	Userlike	Chatbots and Conversational AI	2018	n/a	In 2018, Agrar Direct implemented Userlike on their website. The Userlike deployment is a website-embedded chat widget providing live chat, automated welcome messages and basic conversational workflows, categorized as Chatbots and Conversational AI. The implementation is scoped to web channel engagement and is used to handle customer service and direct sales inquiries, centralizing interactions into Userlike's agent inbox. Configuration emphasized canned messages, routing rules and lead capture fields to structure incoming inquiries and enable handoffs between automated responses and human agents, reflecting standard Chatbots and Conversational AI functional workflows. Operational ownership was assigned to the customer service function, which manages agent assignments, message templates and conversation transcripts as part of governance and process controls.
	Insurance	1500	$400M	Switzerland	Userlike	Userlike	Chatbots and Conversational AI	2016	n/a
	Manufacturing	1500	$400M	Germany	Userlike	Userlike	Chatbots and Conversational AI	2021	n/a
	Retail	25	$3M	United States	Userlike	Userlike	Chatbots and Conversational AI	2021	n/a
	Construction and Real Estate	84	$23M	United Kingdom	Userlike	Userlike	Chatbots and Conversational AI	2019	n/a
	Education	10	$1M	United Arab Emirates	Userlike	Userlike	Chatbots and Conversational AI	2019	n/a

Showing 1 to 10 of 243 entries

Buyer Intent: Companies Evaluating Userlike

ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Userlike. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Userlike for Chatbots and Conversational AI include:

Moltiply Group, a Italy based Banking and Financial Services organization with 3240 Employees

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FAQ - APPS RUN THE WORLD Userlike Coverage

Userlike is a Chatbots and Conversational AI solution from Userlike.

Companies worldwide use Userlike, from small firms to large enterprises across 21+ industries.

Organizations such as Mercedes Benz, BMW Germany, Mercedes Benz Spain, Beiersdorf AG and LVM Versicherungen are recorded users of Userlike for Chatbots and Conversational AI.

Companies using Userlike are most concentrated in Automotive, Consumer Packaged Goods and Insurance, with adoption spanning over 21 industries.

Companies using Userlike are most concentrated in Germany and Spain, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Userlike across Americas, EMEA, and APAC.

Companies using Userlike range from small businesses with 0-100 employees - 53.5%, to mid-sized firms with 101-1,000 employees - 31.69%, large organizations with 1,001-10,000 employees - 13.17%, and global enterprises with 10,000+ employees - 1.65%.

Customers of Userlike include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Userlike customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.

List of Userlike Customers

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Buyer Intent: Companies Evaluating Userlike

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Q1. What is Userlike used for?

Q2. Who uses Userlike for Chatbots and Conversational AI?

Q3. Which companies use Userlike?

Q4. What is the industry breakdown of companies using Userlike?

Q5. What is the country breakdown of companies using Userlike?

Q6. What is the breakdown by employee size of companies using Userlike?

Q7. What is the breakdown by revenue of companies using Userlike?

Q8. How can I get the full list of companies using Userlike?