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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Michelin, an e2open customer evaluated Oracle Transportation Management

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

List of UserX Analytics Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Ile De Beaute Retail 3000 $750M Russia UserX UserX Analytics Customer Analytics 2023 n/a In 2023, Ile De Beaute implemented UserX Analytics in its mobile application environment. The Customer Analytics deployment is driven by the UserX SDK, which the company explicitly names in its mobile app privacy policy as the analytics provider used to collect anonymized app interaction data to support app quality and UX efforts in Russia. UserX Analytics is structured as a client side SDK embedded in the retailer's mobile app, instrumenting event capture, session metadata, and anonymous identifiers that are transmitted to the vendor cloud for analysis and reporting. Module usage such as session recordings, heatmaps, and conversion funnels is inferred from UserX's product feature set, and these capabilities align with standard Customer Analytics workflows including event tracking, session replay, and funnel analysis. Operational coverage centers on the mobile application in Russia and the workstreams for product management, UX design, quality assurance, and mobile engineering. Governance emphasis follows the privacy policy language on anonymized collection, which suggests controls for data minimization and privacy aligned with app quality monitoring and user experience diagnostics.
Nado Deneg Russia Banking and Financial Services 50 $5M Russia UserX UserX Analytics Customer Analytics 2023 n/a In 2023, Nado Deneg Russia deployed UserX Analytics as a Customer Analytics solution. The company privacy policy identifies UserX ООО «ЮЗЕРИКС» as the mobile app analytics service used to collect touch interactions, screen snapshots and device identifiers to analyze usage, detect issues and improve the application for its finance and microcredit mobile offering in Russia. The implementation is realized via the UserX Analytics mobile SDK embedded in the customer-facing application, capturing event telemetry, screen captures and device identifiers to support session analysis and issue triage. Based on UserX documented capabilities, the deployment likely leverages session recording, crash replay, event analytics and touch interaction heatmapping to surface usability issues and reproduce failures during support workflows. Operational coverage centers on mobile product management and application support teams serving microcredit customers in Russia, and data collection is governed through the company privacy policy disclosure named in the implementation.
SomonTV Russia Media 30 $2M Russia UserX UserX Analytics Customer Analytics 2023 n/a In 2023, SomonTV Russia deployed UserX Analytics for its M3 mobile service to collect app touch interactions, screen captures and device data. The UserX Analytics deployment is categorized as Customer Analytics, and SomonTV Russia uses UserX Analytics to analyze app usage, find and fix errors, and improve user experience for its media and entertainment mobile offering. SomonTV Russia uses UserX Analytics as a Customer Analytics solution for mobile app product and CRM functions. Implementation scope centers on client-side instrumentation within the M3 mobile application, with module usage inferred from the vendor feature set including session recordings and crash analytics alongside event tracking and device telemetry. The deployment pattern aligns with a lightweight mobile SDK model feeding session replay and error reports into a centralized analytics console that product and CRM teams access for troubleshooting and user behavior analysis. Configuration likely included selective screen capture and privacy controls consistent with the user agreement, and session-level instrumentation to support replay and diagnostic workflows. Governance is driven by the SomonTV user agreement for the M3 service which explicitly authorizes use of UserX Analytics to capture specified interaction and device data. Operational coverage focuses on product management, CRM and engineering teams working on the mobile app in Russia, using session replays and crash reports to triage errors and refine UX. The stated outcomes in the agreement are analysis of app usage, finding and fixing errors, and improving user experience through ongoing instrumentation and diagnostic detail.
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