List of Vaneigens Engagement Hub Customers
Vaneigens
SugarCity Ring Suikersilo, West 23,
Halfweg, 1165 MP,
Netherlands
Halfweg, 1165 MP,
Netherlands
31 800 090 0042
Professional Services
35
$4M
Since 2010, our global team of researchers has been studying Vaneigens Engagement Hub customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vaneigens Engagement Hub for Customer Engagement, Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vaneigens Engagement Hub for Customer Engagement, Customer Loyalty include: Picnic Technologies, a Netherlands based Professional Services organisation with 5000 employees and revenues of $1.00 billion, Omoda, a Netherlands based Retail organisation with 862 employees and revenues of $90.0 million, Morgana, a Netherlands based Retail organisation with 300 employees and revenues of $65.0 million and many others.
Contact us if you need a completed and verified list of companies using Vaneigens Engagement Hub, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vaneigens Engagement Hub customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Morgana | Retail | 300 | $65M | Netherlands | Vaneigens | Vaneigens Engagement Hub | Customer Engagement,Customer Loyalty | 2022 | Vaneigens |
In 2022, Morgana engaged Vaneigens to implement Salesforce Marketing Cloud, Service Cloud and Scheduler and to deploy the Vaneigens Engagement Hub for customer engagement and loyalty. The engagement focused on centralizing customer data and enabling scalable multichannel service across Morgana's Dutch retail estate, aligning with the Customer Engagement,Customer Loyalty category.
Configuration work centered on Salesforce Marketing Cloud for campaign orchestration and lifecycle messaging, Service Cloud for case management and multichannel service routing, and Scheduler for appointment and queue orchestration at store level. The Vaneigens Engagement Hub was provisioned as the B2C engagement layer to unify loyalty interactions, enable segment-driven personalization, and support loyalty program workflows consistent with Customer Engagement,Customer Loyalty use cases.
The implementation architecture consolidated customer records into a centralized data model that synchronized Marketing Cloud, Service Cloud and Scheduler data flows with the Vaneigens Engagement Hub. Vaneigens acted as the implementation partner, delivering integration and configuration services to connect marketing automation, service management and store scheduling, and to provide a unified customer profile across marketing, service and in-store operations.
Operational scope encompassed marketing, customer service and store operations across Morgana's Netherlands retail estate, with governance instituted to standardize multichannel service workflows and steward customer data. Rollout followed a phased approach to stabilize data synchronization and engagement rules before broad store activation, and governance emphasized centralized data stewardship and consistent service processes across sites.
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Omoda | Retail | 862 | $90M | Netherlands | Vaneigens | Vaneigens Engagement Hub | Customer Engagement,Customer Loyalty | 2022 | Vaneigens |
In 2022, Omoda deployed Vaneigens Engagement Hub to extend CRM-driven messaging and omnichannel customer engagement. The deployment targeted retail customer service operations in the Netherlands and used Vaneigens as the vendor and implementation partner for the initiative.
The implementation centered on AskAmy Digital Messaging from Vaneigens to enable agents to communicate directly from CRM over channels like WhatsApp and Facebook Messenger, with the Vaneigens Engagement Hub used to orchestrate engagement and clienteling workflows. Functional capabilities implemented include digital messaging and clienteling workflows, conversational routing, and channel management consistent with the Customer Engagement,Customer Loyalty category.
Integrations were executed around CRM integration and direct channel connectivity to WhatsApp and Facebook Messenger, enabling agents to maintain contextual customer conversations inside the CRM. Operational coverage focused on customer service and clienteling teams serving Omoda’s Dutch market, consolidating messaging touchpoints into a single engagement workflow.
Governance and rollout were managed with Vaneigens as the SI/VAR, aligning messaging operations to CRM ownership and customer service processes to strengthen omnichannel customer engagement in the Netherlands. The Vaneigens Engagement Hub and AskAmy Digital Messaging were presented as complementary components in Omoda’s Customer Engagement,Customer Loyalty architecture.
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Picnic Technologies | Professional Services | 5000 | $1.0B | Netherlands | Vaneigens | Vaneigens Engagement Hub | Customer Engagement,Customer Loyalty | 2020 | Vaneigens |
In 2020, Picnic Technologies engaged Vaneigens to implement Vaneigens Engagement Hub alongside Salesforce Service Cloud and Tableau, consolidating multiple customer service tools and extending Customer Engagement,Customer Loyalty capabilities. The deployment was positioned as a multichannel consolidation program that centralized case intake and analytics for the customer service function.
The implementation configured Vaneigens Engagement Hub to provide omnichannel routing, unified interaction history, and case management workflows, while leveraging Engagement Hub capabilities for customer engagement and loyalty orchestration. Configuration work emphasized queueing and rules-based routing, agent desktop unification in Service Cloud, and operational dashboards surfaced through Tableau for service performance monitoring.
Integrations explicitly included phone, email, social and WhatsApp channels consolidated into Salesforce Service Cloud, with Tableau consuming interaction and case data for reporting. The operational scope focused on Picnic Technologies service teams in the Netherlands, covering customer service and contact center operations and enabling a single customer view across channels.
Vaneigens acted as the system integrator and implementation partner, leading rollout, configuration and knowledge transfer activities and establishing centralized workflow governance and escalation policies. The program delivered an explicitly stated productivity uplift of roughly 20 percent for the service team in the Netherlands, and the Vaneigens Engagement Hub was used to broaden engagement and loyalty management tied to the consolidated multichannel service stack.
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Buyer Intent: Companies Evaluating Vaneigens Engagement Hub
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FAQ - APPS RUN THE WORLD Vaneigens Engagement Hub Coverage
Vaneigens Engagement Hub is a Customer Engagement, Customer Loyalty solution from Vaneigens.
Companies worldwide use Vaneigens Engagement Hub, from small firms to large enterprises across 21+ industries.
Organizations such as Picnic Technologies, Omoda and Morgana are recorded users of
Vaneigens Engagement Hub for Customer Engagement, Customer Loyalty.
Companies using Vaneigens Engagement Hub are most concentrated in Professional Services and Retail, with adoption spanning over 21 industries.
Companies using Vaneigens Engagement Hub are most concentrated in Netherlands, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Vaneigens Engagement Hub across Americas, EMEA, and APAC.
Companies using Vaneigens Engagement Hub range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 66.67%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 0%.
Customers of Vaneigens Engagement Hub include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Vaneigens Engagement Hub customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement, Customer Loyalty.