List of Vaultedge Mortgage Automation Customers
Coppell, 75019, TX,
United States
Since 2010, our global team of researchers has been studying Vaultedge Mortgage Automation customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vaultedge Mortgage Automation for Intelligent Document Processing from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vaultedge Mortgage Automation for Intelligent Document Processing include: HDFC Bank, a India based Banking and Financial Services organisation with 214521 employees and revenues of $23.22 billion, Ocwen, a United States based Banking and Financial Services organisation with 4600 employees and revenues of $1.00 billion, BSI Financial, a United States based Banking and Financial Services organisation with 500 employees and revenues of $100.0 million and many others.
Contact us if you need a completed and verified list of companies using Vaultedge Mortgage Automation, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Vaultedge Mortgage Automation customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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BSI Financial | Banking and Financial Services | 500 | $100M | United States | Vaultedge | Vaultedge Mortgage Automation | Intelligent Document Processing | 2021 | n/a |
In 2021, BSI Financial deployed Vaultedge Mortgage Automation to automate bulk loan boarding associated with MSR acquisitions, using an Intelligent Document Processing solution to reduce manual document handling and support rapid boarding volumes. The engagement targeted loan boarding, post-close processing and loan servicing intake workflows that required accurate splitting, indexing and data extraction across heterogeneous loan files.
Vaultedge Mortgage Automation was configured over a four week period, which included mapping BSI's document taxonomy to the Vaultedge document library, testing the software with real loan files, and custom training to close accuracy gaps. Core capabilities implemented included automated document splitting, document type classification, indexed data extraction and validation against a dynamic checklist to detect missing documents, plus exception handling UI for verification and page reordering.
Operational integration centered on establishing a file transfer process into BSI's document repository and the downstream loan boarding pipeline, with automated indexing feeding boarding workflows. The deployed environment was built to scale, handling more than 100,000 pages per hour and processing millions of documents per month, supporting BSI's operations as a company licensed in 50 states with major sites in California, Pennsylvania and India.
Governance and rollout emphasized taxonomy alignment, iterative accuracy testing and user workflows for exception resolution, enabling business users to verify outputs and correct errors without heavy engineering involvement. Outcomes reported included processing 1000 plus loans per day, greater than 99 percent accuracy across 23 document types, mitigation of compliance risk during MSR transfers, and a stated potential to save up to 80 percent of time and cost in related loan processing activities.
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HDFC Bank | Banking and Financial Services | 214521 | $23.2B | India | Vaultedge | Vaultedge Mortgage Automation | Intelligent Document Processing | 2015 | n/a |
In 2015, HDFC Bank implemented Vaultedge Mortgage Automation. Vaultedge Mortgage Automation is an Intelligent Document Processing application, and HDFC Bank is listed as a customer by the vendor.
The implementation centered on automated document ingestion and classification, optical character recognition and handwriting recognition, AI-driven data extraction, rule-based validation, and document indexing. Vaultedge Mortgage Automation was configured with configurable extraction models and template learning to handle mortgage-specific document types, supporting structured data capture for KYC, income verification and property documentation workflows.
Operational scope targeted mortgage operations, loan processing and back-office underwriting, with extracted data routed into review queues and exception handling streams. The deployment emphasized human-in-the-loop verification for exceptions and orchestration of image-to-data pipelines to standardize document processing across mortgage workflows.
Governance practices documented in vendor materials included configuration management of extraction models, role-based access for document review, audit trails and version control of validation and verification rules. The vendor listing identifies HDFC Bank as a customer of Vaultedge Mortgage Automation, indicating established use within the bank’s mortgage document processing function.
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Ocwen | Banking and Financial Services | 4600 | $1.0B | United States | Vaultedge | Vaultedge Mortgage Automation | Intelligent Document Processing | 2019 | n/a |
In 2019, Ocwen implemented Vaultedge Mortgage Automation as an Intelligent Document Processing solution to address high-volume mortgage document intake and loan processing workflows. The Vaultedge Mortgage Automation deployment was positioned within Ocwen's loan processing and document review operations, with the application name appearing in configuration and operator training artifacts to support consistent usage across processing teams.
The implementation focused on standard Intelligent Document Processing capabilities, configured for mortgage-specific document types. Functional modules included automated document ingestion, OCR and text normalization, machine learning based document classification, data extraction and field mapping, and human in the loop validation for exceptions and quality control. Workflow orchestration and business rule engines were configured to route extracted data into Ocwen's operational queues and to enforce document completeness checks and exception escalation.
Operational governance emphasized operator validation, exception handling runbooks, and configuration controls for document templates and extraction rules. Vaultedge reported that customers using Vaultedge Mortgage Automation achieve substantial reductions in manual document processing effort, with claims of up to 80 percent lower manual processing costs and improved accuracy of loan processing, outcomes that informed Ocwen's adoption and operational rollout planning.
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