List of VCare Platform Customers
Christchurch, 8053,
New Zealand
Since 2010, our global team of researchers has been studying VCare Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VCare Platform for Home Care Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VCare Platform for Home Care Management include: Ryman Healthcare, a New Zealand based Healthcare organisation with 7800 employees and revenues of $424.0 million, CHT Healthcare Trust, a New Zealand based Healthcare organisation with 720 employees and revenues of $42.0 million, Aparangi Village, a New Zealand based Healthcare organisation with 30 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using VCare Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the ERP Services and Operations software purchases.
The VCare Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of ERP Services and Operations software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Aparangi Village | Healthcare | 30 | $5M | New Zealand | VCare Software | VCare Platform | Home Care Management | 2015 | n/a |
In 2015 Aparangi Village implemented the VCare Platform as its Home Care Management solution to centralize care operations, resident billing, rostering and financial workflows for the 30-employee retirement village in New Zealand. The deployment emphasized an integrated stack, combining the VCare care management capabilities with an Attaché Software payroll and financial management link and TimeTarget roster scheduling to reduce manual reconciliation and reporting effort.
The implementation configured VCare Platform modules for resident billing, care episode recording, and real-time charge posting, while Attaché handled payroll and accounting ledgers and TimeTarget managed staff rosters and time capture. Configuration work included automated billing flows so resident charges post in real time rather than in monthly invoice batches, and succinct financial report templates to streamline board reporting from multiple operational inputs.
Integrations were explicit and operational, with VCare Platform exchanging billing and service records with Attaché Software for financial reporting and payroll processing, and with TimeTarget for roster and timesheet data. Operational coverage focused on administration, finance, rostering and resident services at the Aparangi Village site, and the deployment supported monthly board reporting and daily resident payment flows.
Governance and workflow changes accompanied the technical implementation, reducing payroll authorisation from four signatories to a single reviewer and standardising report sign-off procedures. Reported outcomes included payroll processing time cut from 1.5 days to about half a morning, roster scheduling efficiencies saving 1.5 days a month, a staff workload reduction of seven days a month, Attaché financial reporting saving two working days a month, and resident billing efficiencies equal to approximately 24 days a year. Staff training and ongoing support were cited as part of the rollout to drive adoption and operational stability.
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CHT Healthcare Trust | Healthcare | 720 | $42M | New Zealand | VCare Software | VCare Platform | Home Care Management | 2017 | n/a |
In 2017 CHT Healthcare Trust implemented VCare Platform for Home Care Management, using the application to support finance and payroll workflows within its care operations. The deployment established VCare Platform as the system of record for month end finance activity, specifically for general ledger journal entries and accruals carried out in VCare.
Operational responsibilities observed during the 2017 engagement included fortnightly payroll processing support, payroll document management in File Vision, and maintenance of the Chris21 application. The implementation signal highlights VCare Platform operating alongside Chris21 and File Vision to manage payroll-related transactions, statutory form completion, and document retention while finance staff executed reconciliations and accrual postings.
Architecturally the configuration centered on a finance-led deployment of VCare Platform, with functional modules focused on ledger posting, accrual management, and payroll interface workflows common to Home Care Management solutions. The day-to-day operational coverage included the finance team and payroll-related units across CHT, with the Payroll Assistant role providing fortnightly processing support and month end journal entry activity in VCare.
Governance and process controls were formalized through maintenance of work instructions in the Payroll section of the CHT finance manual and oversight by the Finance Manager, combined with routine general ledger reconciliations and support for completion of payroll statutory returns. The narrative demonstrates an integrated operational pattern where VCare Platform, Chris21, and File Vision collectively supported payroll-to-ledger processes and finance governance within CHT Healthcare Trust.
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Ryman Healthcare | Healthcare | 7800 | $424M | New Zealand | VCare Software | VCare Platform | Home Care Management | 2019 | n/a |
In 2019, Ryman Healthcare deployed the VCare Platform as its Home Care Management application. The deployment targeted village level resident administration and care operations, with the VCare Platform used to maintain resident admission and discharge records and to manage day to day resident status.
VCare Platform usage concentrated on resident administration and incident reporting modules, along with resident enquiry and feedback logging and menu and dietary data capture. Reception and administrative staff entered resident absences, input incident forms, log potential resident enquiries and compliments, and capture menu data that is circulated to operational departments, reflecting Home Care Management workflows such as care records, incident lifecycle handling, and resident communication.
Operational coverage was at village sites, with documented activity in Wellington where reception and administrator roles maintained records in VCare. Business functions impacted included reception, resident services, housekeeping, kitchen, maintenance, laundry and village administration, and rostering for auxiliary teams, with escalation routes to Village Managers and Health Safety and Wellbeing teams.
The VCare Platform operated alongside existing contractor management systems and processes including Assura, Donesafe and Sitewise without explicit integration noted in the available records, and staff continued to record employee training in a separate ESS. Governance emphasized role based data entry, incident escalation procedures, and retention of admissions, discharges and absence records within the VCare Platform.
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Buyer Intent: Companies Evaluating VCare Platform
- Hudsons Copy Australia, a Australia based Manufacturing organization with 10 Employees
- CHT Healthcare Trust, a New Zealand based Healthcare company with 720 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
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