List of Veradigm Payer Insights Customers
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Since 2010, our global team of researchers has been studying Veradigm Payer Insights customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Veradigm Payer Insights for Patient Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Veradigm Payer Insights for Patient Management include: Sentara Health Plans, a United States based Insurance organisation with 500 employees and revenues of $200.0 million, Metroplex Medical Centres, a United States based Healthcare organisation with 40 employees and revenues of $1.7 million and many others.
Contact us if you need a completed and verified list of companies using Veradigm Payer Insights, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Veradigm Payer Insights customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Metroplex Medical Centres | Healthcare | 40 | $2M | United States | Veradigm | Veradigm Payer Insights | Patient Management | 2024 | n/a |
In 2024 Metroplex Medical Centres implemented Veradigm Payer Insights as a Patient Management application integrated into its EHR workflow across clinical and patient care processes in the Dallas Fort Worth region. The deployment focused on surfacing payer-originated gaps in care alerts at the point of care, aligning clinical decision support with front-line provider workflows to reduce administrative burden.
Veradigm Payer Insights was configured to surface payer-originated gaps in care alerts within the EHR, delivering clinical decision support and in-workflow notifications to providers. The implementation centered on real time in EHR care gap alerting and workflow integration, enabling providers to view payer-sourced gaps in care during patient encounters.
Operational scope included clinical teams and administrative staff at Metroplex Medical Centres sites in the Dallas Fort Worth region, with the solution embedded into provider workflows in the patient care process area. Usage of in EHR care gap alerting is inferred from the published case study describing real time alerts integrated into provider workflows, and the deployment yielded about 20 hours per week in staff time savings and reduced unnecessary ED visits as reported.
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Sentara Health Plans | Insurance | 500 | $200M | United States | Veradigm | Veradigm Payer Insights | Patient Management | 2025 | n/a |
In 2025, Sentara Health Plans contracted to deploy Veradigm Payer Insights to deliver patient-specific care-gap alerts directly into the EHRs used by its provider network. The implementation is categorized as Patient Management and focuses on the clinical patient care process area across the Mid-Atlantic and Southeast U.S., with an expected go-live in early 2026.
The Veradigm Payer Insights deployment centers on automated patient-level care gap identification and alerting, configuring rule sets to surface actionable gaps and prioritizing alerts for point of care intervention. Implementation work includes mapping care-gap logic to clinical workflows, configuring alert thresholds and routing, and establishing real-time alert delivery into clinician workflows within the EHR.
Integration architecture emphasizes direct delivery of patient-specific care-gap alerts into the EHRs used by Sentara Health Plans provider network, enabling care management and provider teams to receive notifications in the same clinician workflow where decisions are made. Operational coverage explicitly includes provider network clinical users and payer care management teams across the Mid-Atlantic and Southeast regions, aligning alerts with existing care coordination processes.
Governance components outlined for the rollout include clinical governance over gap definitions, data sharing arrangements with network providers, and phased activation across regional provider cohorts to manage change in clinical workflow. The engagement requires workflow redesign to route alerts into escalation and closure processes used by care managers and primary care providers, with training and operational playbooks expected as part of the rollout.
The vendor announcement frames Veradigm Payer Insights deployment as a Patient Management initiative intended to support closing gaps in care, improving care quality and reducing costs as the program moves toward early 2026 production.
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