List of Verint Security, Fraud and Compliance Solutions Customers
Melville, 11747, NY,
United States
Since 2010, our global team of researchers has been studying Verint Security, Fraud and Compliance Solutions customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Verint Security, Fraud and Compliance Solutions for AML, Fraud and Compliance from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Verint Security, Fraud and Compliance Solutions for AML, Fraud and Compliance include: Direct Line Group, a United Kingdom based Insurance organisation with 8975 employees and revenues of $6.22 billion, VyStar Credit Union, a United States based Banking and Financial Services organisation with 2300 employees and revenues of $474.0 million and many others.
Contact us if you need a completed and verified list of companies using Verint Security, Fraud and Compliance Solutions, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Direct Line Group | Insurance | 8975 | $6.2B | United Kingdom | Verint Systems | Verint Security, Fraud and Compliance Solutions | AML, Fraud and Compliance | 2011 | n/a |
In 2011, Direct Line Group deployed Verint Security, Fraud and Compliance Solutions as part of an AML, Fraud and Compliance initiative. The engagement ran from 2011 through July 2013 and was staffed with an infrastructure architect and solution designer providing end to end solution design for multiple fraud and compliance programmes in London.
The work centered on Verint Security, Fraud and Compliance Solutions with configuration of anti fraud detection logic, case management, rules based alerting, and investigation workflow orchestration consistent with AML, Fraud and Compliance platform capabilities. The solution design emphasized infrastructure and operational integration points, and included design artifacts for data ingestion, alert scoring, and analyst workbench configuration.
Integrations were explicitly designed to tie Verint to the BAE Detica NetReveal anti fraud platform and to PCI DSS compliance controls, along with additional integrations with other companies as required by enterprise fraud detection use cases. The architecture narrative focused on interoperable data feeds and event consolidation to support centralized alerting and investigative workflows.
Governance and operational change work included aligning alerting and case management processes to PCI DSS requirements and embedding workflow ownership with fraud operations and security teams. The design deliverables covered infrastructure topology, operational handover, and documented compliance alignment for ongoing AML, Fraud and Compliance operations.
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VyStar Credit Union | Banking and Financial Services | 2300 | $474M | United States | Verint Systems | Verint Security, Fraud and Compliance Solutions | AML, Fraud and Compliance | 2019 | n/a |
In 2019, VyStar Credit Union expanded its deployment of Verint Security, Fraud and Compliance Solutions by adding Verint Identity Authentication and Fraud Detection into its contact center security stack. VyStar Credit Union implemented Verint Security, Fraud and Compliance Solutions in the AML, Fraud and Compliance category to secure contact center authentication and fraud detection functions for its more than 655,000 members.
The implementation centered on adaptive fraud analytics and embedded voice biometrics, configured to perform real-time threat analysis on telephony and voice self-service behavioral data prior to calls reaching live agents. Verint Identity Authentication and Fraud Detection were instrumented to provide seamless voice biometric authentication at the agent desktop and to surface proactive fraud indicators in real time. The deployment was executed alongside Verint Enterprise Feedback Management, Desktop and Process Analytics, Speech Analytics and Automated Quality Management as part of a broader customer engagement portfolio to address workforce engagement, intelligent self-service, voice of the customer and compliance workflows.
Operational scope included VyStar’s contact center and its fraud department, with governance changes that embedded real-time fraud indicators into agent workflows and centralized analytics for proactive response. The contact center implementation complemented Verint Branch Security and Investigation capabilities already in use since 2015, creating a multi-channel fraud defense posture across branch and contact center touch points. The program was positioned to help VyStar reduce fraud losses, the amount of time spent authenticating members, and operational costs to detect fraudulent behavior, while improving member identity protection and data security.
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