List of Vertafore ImageRight Customers
Vertafore
999 18th Street, 4th Floor,
Denver, 80202, CO,
United States
Denver, 80202, CO,
United States
1 800-444-4813
Professional Services
2500
$390M
Since 2010, our global team of researchers has been studying Vertafore ImageRight customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vertafore ImageRight for Enterprise Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vertafore ImageRight for Enterprise Content Management include: Lockton, a United States based Insurance organisation with 400 employees and revenues of $300.0 million, NSM Insurance Group, a United States based Insurance organisation with 1300 employees and revenues of $241.0 million, Acorn Life, a Ireland based Banking and Financial Services organisation with 94 employees and revenues of $125.0 million, Bell & Clements Ltd, a United Kingdom based Insurance organisation with 150 employees and revenues of $15.0 million, Ophthalmic Mutual Insurance Company (A Risk Retention Group), a United States based Insurance organisation with 70 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Vertafore ImageRight, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the Content Management software purchases.
The Vertafore ImageRight customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of Content Management software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Acorn Life | Banking and Financial Services | 94 | $125M | Ireland | Vertafore | Vertafore ImageRight | Enterprise Content Management | 2017 | n/a |
In 2017 Acorn Life selected and implemented Vertafore ImageRight as its Enterprise Content Management platform. The company ran a structured vendor review and executed a Proof of Concept with two vendors, a process that took about six months and was governed by a selection team led by Ger Ryan, operations director, together with Michael Spellman and Robert Staunton from systems development, and McEllistrim.
The Vertafore ImageRight implementation concentrated on core Enterprise Content Management capabilities, including document capture and imaging, centralized document repository and indexing, workflow automation for case file routing, and audit and version control for regulated document handling. Vertafore ImageRight was configured to support automated document processing and searchable records management consistent with typical ECM functional workflows.
Operational coverage was focused on Acorn Life operations and systems development, aligning content workflows with customer service and case handling processes to address service capability and customer wait time concerns. Governance for the program emphasized the PoC validation, cross functional oversight by the named team, and a measured selection cadence, culminating in the decision to standardize on Vertafore ImageRight.
The public account of the initiative reports that the selection concluded with Vertafore ImageRight, positioning the organization to centralize content and workflow management under a single Enterprise Content Management solution.
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Bell & Clements Ltd | Insurance | 150 | $15M | United Kingdom | Vertafore | Vertafore ImageRight | Enterprise Content Management | 2017 | n/a |
In 2017, Bell & Clements Ltd implemented Vertafore ImageRight under the Enterprise Content Management category. The firm introduced both the document management and workflow solutions simultaneously rather than taking a staged approach, establishing a unified content and process foundation from initial go live.
The Vertafore ImageRight deployment centered on a single cutover to a centralized document repository and a workflow engine, configured to capture insurance correspondence and route tasks through defined approval steps. Configuration emphasized document capture, indexing, secure storage and workflow automation to support core insurance processing. Standard functional workflows were configured to align with policy servicing and claims-related administrative activities.
Rollout required concentrated staff training and operational adjustments, it was reported as a challenging task but staff became fully conversant with the system within a few weeks. Governance focused on centralized administration and workflow ownership to maintain routing rules and document retention practices. The implementation embedded document-centric workflows across the firm’s operational teams.
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Lockton | Insurance | 400 | $300M | United States | Vertafore | Vertafore ImageRight | Enterprise Content Management | 2017 | n/a |
In 2017, Lockton implemented Vertafore ImageRight in its Houston office to eliminate the paper chase and establish an Enterprise Content Management foundation for document handling. The deployment focused on Lockton Houston, the firm’s third largest U.S. property and casualty office with a client base concentrated on complex risk management, aligning the application with brokerage client service, account management, and underwriting workflows. Implementation emphasized digitizing inbound mail and client correspondence, creating a centralized electronic document repository and giving brokers and service teams shared access to indexed policy and claim documents.
Vertafore ImageRight was configured to deliver core Enterprise Content Management capabilities, including document imaging and capture, metadata indexing, full-text search, workflow routing for approvals and client deliverables, and records management for audit readiness. The rollout standardized indexing and retention practices across underwriting, claims support, and account management, shifting governance toward electronic routing and document-centric process controls. Lockton’s use of Vertafore ImageRight as its Enterprise Content Management solution eliminated the paper chase and centralized document access to support client service and risk management operations.
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NSM Insurance Group | Insurance | 1300 | $241M | United States | Vertafore | Vertafore ImageRight | Enterprise Content Management | 2015 | n/a |
In 2015, NSM Insurance Group implemented Vertafore ImageRight as its Enterprise Content Management solution. The deployment centered on an ImageRight 5.7 software upgrade managed from Conshohocken, PA and provisioned for approximately 200 end users across underwriting, specialty lines, and broker servicing teams.
Configuration work included document capture and repository structuring, case file indexing, and workflow automation consistent with Enterprise Content Management practices, with requirements developed for consumer and broker facing web portals supporting ACI classic car, personal fitness, and coastal hotel insurance programs. A targeted workflow redesign was implemented for the Specialty Aviation Group to formalize intake, routing, and approval steps within Vertafore ImageRight. User acceptance testing covered the consumer and broker web portals and the internal rating application to validate document flows and processing logic.
Project governance was driven by a business analyst who maintained project statuses, escalated issues and risks to senior leadership, and led end user training and support for underwriting software. Operational coverage focused on underwriting, specialty aviation, and broker service functions, with the program combining configuration, workflow redesign, portal testing, and training to operationalize Vertafore ImageRight across those business functions.
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Ophthalmic Mutual Insurance Company (A Risk Retention Group) | Insurance | 70 | $12M | United States | Vertafore | Vertafore ImageRight | Enterprise Content Management | 2011 | n/a |
In 2011, Ophthalmic Mutual Insurance Company implemented Vertafore ImageRight, an Enterprise Content Management solution. The deployment focused on underwriting and renewal processing workflows for the 70-employee, United States based risk retention insurer, embedding electronic document intake and centralized imaging into day-to-day operations.
Vertafore ImageRight was configured to provide standard ECM capabilities including document capture, indexing, versioned imaging, automated workflow routing, and structured record tagging to support underwriting case files and renewal packets. Configuration emphasized centralized storage of physician documentation and policy forms, with user-facing data entry screens and QA checkpoints for underwriters and processing staff.
Operational integration linked Vertafore ImageRight with the firm’s CRM and Oasis systems to coordinate customer communications, renewal mailings, and application status updates. Underwriting, customer service, and renewal processing teams used the integrated content repository to liaise with ophthalmologists and manage a high volume of renewals, while workflows included assignment, QA review, and corrective action loops to resolve discrepancies.
Governance relied on regular quality assurance checks and corrective action processes executed by processing staff, shifting parts of the renewal workflow onto the ECM platform. Internal staffing notes report that use of Vertafore ImageRight improved data processing efficiency, reduced errors, and supported higher customer satisfaction through more timely mailings and coordinated communications, documenting the relationship Ophthalmic Mutual Insurance Company Vertafore ImageRight Enterprise Content Management underwriting and customer service.
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Buyer Intent: Companies Evaluating Vertafore ImageRight
ARTW Buyer Intent uncovers actionable customer signals, identifying software buyers actively evaluating Vertafore ImageRight. Gain ongoing access to real-time prospects and uncover hidden opportunities. Companies Actively Evaluating Vertafore ImageRight for Enterprise Content Management include:
- Western Reserve Group, a United States based Insurance organization with 267 Employees
- Southern Sky Aviation, a United States based Insurance company with 10 Employees
- Enchoice, a United States based Professional Services organization with 59 Employees
Discover Software Buyers actively Evaluating Enterprise Applications
| Logo | Company | Industry | Employees | Revenue | Country | Evaluated |
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Western Reserve Group | Insurance | 267 | $30M | United States | 2026-03-31 |
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Southern Sky Aviation | Insurance | 10 | $1M | United States | 2026-02-18 |
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Enchoice | Professional Services | 59 | $7M | United States | 2025-07-03 |
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Insurance | 19038 | $6.1B | United States | 2025-01-10 |
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Professional Services | 43 | $5M | United Kingdom | 2024-08-29 |
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Insurance | 925 | $376M | Ireland | 2024-06-21 |
FAQ - APPS RUN THE WORLD Vertafore ImageRight Coverage
Vertafore ImageRight is a Enterprise Content Management solution from Vertafore.
Companies worldwide use Vertafore ImageRight, from small firms to large enterprises across 21+ industries.
Organizations such as Lockton, NSM Insurance Group, Acorn Life, Bell & Clements Ltd and Ophthalmic Mutual Insurance Company (A Risk Retention Group) are recorded users of
Vertafore ImageRight for Enterprise Content Management.
Companies using Vertafore ImageRight are most concentrated in Insurance and Banking and Financial Services, with adoption spanning over 21 industries.
Companies using Vertafore ImageRight are most concentrated in United States, Ireland and United Kingdom, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Vertafore ImageRight across Americas, EMEA, and APAC.
Companies using Vertafore ImageRight range from small businesses with 0-100 employees - 40%, to mid-sized firms with 101-1,000 employees - 40%, large organizations with 1,001-10,000 employees - 20%, and global enterprises with 10,000+ employees - 0%.
Customers of Vertafore ImageRight include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified Vertafore ImageRight customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Enterprise Content Management.