List of Vertical Systems vTARSC Customers
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Since 2010, our global team of researchers has been studying Vertical Systems vTARSC customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Vertical Systems vTARSC for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Vertical Systems vTARSC for Reservation and Booking Management include: Midcounties Co-operative, a United Kingdom based Retail organisation with 6000 employees and revenues of $1.58 billion, Barrhead Travel, a United Kingdom based Professional Services organisation with 900 employees and revenues of $44.0 million, Travel Village Group United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 60 employees and revenues of $8.0 million, Independent Travel Experts United Kingdom, a United Kingdom based Leisure and Hospitality organisation with 25 employees and revenues of $5.0 million and many others.
Contact us if you need a completed and verified list of companies using Vertical Systems vTARSC, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Barrhead Travel | Professional Services | 900 | $44M | United Kingdom | Vertical Systems | Vertical Systems vTARSC | Reservation and Booking Management | 2013 | n/a |
In 2013, Barrhead Travel implemented Vertical Systems vTARSC as its Reservation and Booking Management application. During September 2013 to December 2013 a Finance Assistant used Vertical Systems vTARSC to produce weekly payables reports, reconcile bookings and prepare supplier payments for the company's travel partners.
The implementation operationalized booking to payment workflows within the Reservation and Booking Management category, with configuration to generate a consolidated weekly report of travel companies due to be paid. Functional activities observed include booking record validation against TARSC entries, manual reconciliation checkpoints, BACS payment processing and remittance document preparation executed through Vertical Systems vTARSC.
Operational coverage was centered on the finance function, where the finance assistant produced the weekly report, checked that each booking in Vertical Systems vTARSC matched the payment to be made, processed BACS payments and emailed remittances to travel companies. Governance was procedural and user driven, relying on documented weekly processes for reconciliation and supplier notification.
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Independent Travel Experts United Kingdom | Leisure and Hospitality | 25 | $5M | United Kingdom | Vertical Systems | Vertical Systems vTARSC | Reservation and Booking Management | 2023 | n/a |
In 2023, Independent Travel Experts United Kingdom implemented Vertical Systems vTARSC in its Reservation and Booking Management environment. The deployment used vTARSC as part of Vertical Systems vSuite alongside vCRM to provision front-office sales workflows and back-office reservation processing for a UK homeworking network. Module usage included TARSC back-office downloads and vCRM-linked sales workflows to coordinate bookings and reservation records.
Configuration focused on separating front-office sales interfaces and back-office TARSC processing, with a centralized vSuite instance accessed by home-based agents to handle reservations, amendments, and back-office downloads. Operational scope covered the company's remote UK workforce, aligning reservation management and customer relationship touchpoints across sales and operations. The vendor testimonial reports improved remote working capability and responsive vendor support during rollout.
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Midcounties Co-operative | Retail | 6000 | $1.6B | United Kingdom | Vertical Systems | Vertical Systems vTARSC | Reservation and Booking Management | 2013 | n/a |
In 2013, Midcounties Co-operative implemented Vertical Systems vTARSC for its travel business. The deployment targeted Reservation and Booking Management to modernise the co-op's back-office reservation and booking handling across its UK travel operations, and the initiative included migration from Comtec to Vertical Systems vTARSC completed around December 2013 and into early 2014.
Vertical Systems vTARSC was configured to provide core back-office reservation processing, booking lifecycle management, and flexible reporting capabilities. The implementation emphasized multi-platform access and standardized booking workflows, with configuration focused on ticketing, booking records, and reporting modules consistent with Reservation and Booking Management functional expectations.
The solution was instrumented to communicate with other systems and to integrate with Vertical's V Suite, enabling data exchange and reporting feeds across platforms. Operational coverage concentrated on Midcounties Co-operative Travel sites in the United Kingdom, consolidating back-office functions for branch travel agents and central operations.
Governance and rollout proceeded as a coordinated migration with vendor-led interoperability workstreams and configuration to support consolidated reporting and integrations. Source reporting highlights more flexible reporting and expanded integration capability with Vertical's V Suite as primary benefits documented during the transition.
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Travel Village Group United Kingdom | Leisure and Hospitality | 60 | $8M | United Kingdom | Vertical Systems | Vertical Systems vTARSC | Reservation and Booking Management | 2023 | n/a |
In 2023 Travel Village Group United Kingdom deployed Vertical Systems vTARSC as its Reservation and Booking Management platform to automate cruise booking handoffs and back-office file generation. The implementation was requested in November 2023 and delivered before Christmas, establishing a defined timeline for go live across the UK booking channel associated with SouthamptonCruiseCentre.com.
The deployment centered on Vertical Systems vTARSC reservation processing capabilities, including automated booking handoff logic and back-office file generation modules that feed downstream reconciliation and fulfillment workflows. Configuration work focused on mapping Dreamlake booking outputs to vTARSC ingestion schemas, and enabling vTARSC to produce operational files for back-office processing and reporting.
A core technical signal is the end-to-end Dreamlake to vTARSC integration, which created an automated interface for cruise reservation transmission and file creation. This integration is explicitly credited with improving reservation and booking efficiency, achieving a reported 100% handoff success rate, and supporting SouthamptonCruiseCentre.com during its busiest month in January following the rollout.
Operationally the scope covered Travel Village Group United Kingdom bookings tied to its cruise channel, with the rollout executed on a compressed schedule between November and December 2023. Governance emphasis was placed on delivery cadence and handoff validation, with implemented automation designed to standardize booking transmissions and back-office file outputs to support ongoing reservation operations.
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