List of VIA Ticketing Platform Customers
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Since 2010, our global team of researchers has been studying VIA Ticketing Platform customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VIA Ticketing Platform for Reservation and Booking Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VIA Ticketing Platform for Reservation and Booking Management include: Pune Mahanagar Parivahan Mahamandal India, a India based Transportation organisation with 8500 employees and revenues of $62.0 million, Arjaa Travel And Tourism Saudi Arabia, a Saudi Arabia based Leisure and Hospitality organisation with 60 employees and revenues of $5.0 million, Darwin Festival, a Australia based Leisure and Hospitality organisation with 35 employees and revenues of $4.0 million, Universal Holidays Malaysia, a Malaysia based Leisure and Hospitality organisation with 30 employees and revenues of $3.0 million and many others.
Contact us if you need a completed and verified list of companies using VIA Ticketing Platform, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VIA Ticketing Platform customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Arjaa Travel And Tourism Saudi Arabia | Leisure and Hospitality | 60 | $5M | Saudi Arabia | EBIX Travels | VIA Ticketing Platform | Reservation and Booking Management | 2022 | n/a | In 2022, Arjaa Travel And Tourism Saudi Arabia deployed the VIA Ticketing Platform after being appointed as EbixCash Via.com’s Wholesale General Sales Agent to distribute Via.com flights, hotels and holiday inventory across Saudi Arabia. The VIA Ticketing Platform was implemented to support B2B Reservation and Booking Management for local travel agents, enabling access to inventory and transactional flows in local currency. The implementation exposed Via.com flight, hotel and holiday inventory through the VIA Ticketing Platform, configuring core booking engine workflows, pricing and availability synchronization, agent account management and booking lifecycle controls. Functional capabilities focused on B2B reservation creation, ticketing issuance, holiday package booking and currency-aware transaction processing consistent with Reservation and Booking Management requirements. Operational rollout targeted travel agencies across Saudi Arabia, with the commercial agreement announced January 2022 framing distribution and access policies. Governance centered on agent onboarding, access controls and transactional settlement in local currency, and the arrangement enabled local travel agents to access Via inventory and transact in local currency, improving regional distribution and bookings via the Via platform. | |
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Darwin Festival | Leisure and Hospitality | 35 | $4M | Australia | EBIX Travels | VIA Ticketing Platform | Reservation and Booking Management | 2021 | n/a | In 2021, Darwin Festival deployed the VIA Ticketing Platform as its Reservation and Booking Management application with vendor EBIX Travels, establishing a centralized system to support ticketing operations and customer service. The implementation covered the festival organization based in Darwin, Northern Territory, Australia and aligned with a staffing model of 35 employees and a ticketing team led by a Ticketing Manager. VIA Ticketing Platform was configured for event creation and management, customer record and data management, ticket inventory control and stock listing, box office sales processing, and on-site ticket scanning workflows. The platform was used to operate multiple Box Office outlets, manage online and physical sales channels, and maintain event-level configuration and reporting. Integrations explicitly included the festival WordPress CMS and datafest data workflows, with ticket sales reporting developed through Power BI for analytics and operational reporting. Operational coverage spanned customer service, ticketing operations, financial recording for departments, and HR activities such as recruitment, onboarding, training, rostering and payroll, with the Ticketing Manager overseeing rollout activities from Mar 2021 to Sep 2021. Governance and workflow controls emphasized centralized ticketing operations oversight, liaison with external presenters and internal departments, and coordination of external set ups for Box Offices and Ticket Scanners. Supplemental operational tooling in the environment included Freshworks CRM, monday.com, Deputy and Elmo hire software used alongside VIA Ticketing Platform to support customer service workflows and task management. | |
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Pune Mahanagar Parivahan Mahamandal India | Transportation | 8500 | $62M | India | EBIX Travels | VIA Ticketing Platform | Reservation and Booking Management | 2021 | n/a | In 2021, Pune Mahanagar Parivahan Mahamandal India contracted EBIX Travels to implement the VIA Ticketing Platform in the Reservation and Booking Management category to automate city bus fare collection and ticketing operations. The engagement covered design, deployment, and ongoing operation of an end-to-end automated bus ticketing and fare-collection system for Pune city. The deployment included electronic ticketing machines and online reservation integration, providing core capabilities for electronic ticket issuance, centralized transaction logging, and orchestration of reservation workflows. VIA Ticketing Platform was employed to unify on-vehicle fare capture with online booking interfaces, reflecting standard Reservation and Booking Management functional terminology such as fare collection automation and reservation workflow orchestration. Operational coverage focused on Pune city bus services, impacting transit operations and revenue collection functions across the network. Governance was established through a long-term contract with EBIX Travels to design, deploy and operate the system, centralizing ticketing workflows and integrating online reservation channels with field-deployed ticketing equipment. | |
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Leisure and Hospitality | 30 | $3M | Malaysia | EBIX Travels | VIA Ticketing Platform | Reservation and Booking Management | 2022 | n/a |
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