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Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of Viavi Observer Apex Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Cisco Systems Professional Services 90400 $53.8B United States VIAVI Solutions Viavi Observer Apex Network Management and Monitoring 2016 n/a
In 2016, Cisco Systems deployed Viavi Observer Apex for Network Management and Monitoring to provide persistent network monitoring and security forensics aimed at improving post-event visibility and troubleshooting. The Viavi Observer Apex implementation was positioned as a centralized platform to capture and retain traffic-level evidence for incident analysis and operational troubleshooting. The deployment implemented category-aligned capabilities such as continuous telemetry collection, packet capture and retention, flow analysis, session reconstruction, alerting, and operational dashboards consistent with Network Management and Monitoring workflows. Configuration emphasized forensic capture and searchable evidence stores so NetOps and SecOps teams could move from detection to targeted root cause analysis. Operational scope focused on NetOps and SecOps functions within Cisco, where governance emphasized forensic readiness and incident triage workflows. A TechValidate customer report credited the Viavi Observer Apex deployment with cutting mean time to resolution by about 25–49 percent and strengthening NetOps/SecOps forensic capability, demonstrating measurable improvement in post-event troubleshooting efficiency.
Exmark Manufacturing 224 $61M United States VIAVI Solutions Viavi Observer Apex Network Management and Monitoring 2016 n/a
In 2016 Exmark deployed Viavi Observer Apex to support Network Management and Monitoring across its US operations. The deployment centered on continuous packet capture and flow telemetry to provide persistent visibility into network and application traffic, enabling IT to separate network faults from application issues during incident triage. Viavi Observer Apex was configured to capture full packet and flow data and to apply end-user experience scoring through Apex capabilities, providing correlated views for NetOps and application performance monitoring workflows. The implementation emphasized forensic packet retention and session reconstruction to accelerate troubleshooting and root-cause analysis, consistent with Network Management and Monitoring functional practices. Operational coverage focused on Exmarks United States sites and supported NetOps, application support, and service desk workflows, supplying packet-level evidence for problem classification. Governance centered on using Observer data as the authoritative source for incident validation and escalation, reshaping troubleshooting playbooks to rely on packet and flow artifacts. As implemented, Viavi Observer Apex enabled Exmark IT to prove whether problems are network or application related and to speed root-cause analysis, delivering faster troubleshooting and enhanced forensic visibility across the organization.
State of Nevada Government 17733 $24.1B United States VIAVI Solutions Viavi Observer Apex Network Management and Monitoring 2017 n/a
In 2017, the State of Nevada deployed Viavi Observer Apex to establish continuous packet capture and on-demand packet analysis across state agency networks. Viavi Observer Apex was implemented as part of the state's Network Management and Monitoring capability set to support NetOps and IT operations for network diagnostics and incident triage. The implementation emphasized continuous packet capture and on-demand analysis, enabling time correlated packet forensics and session level diagnostics. Functional capabilities implemented include full packet capture, analyst facing packet level investigation tools, and automated retrieval workflows consistent with Network Management and Monitoring practices. Operational scope was statewide, managed by the State of Nevada Department of Information Technology and applied across multiple state agencies for network incident response and troubleshooting to determine whether the network was the root cause of incidents. The deployment improved troubleshooting speed and confidence in diagnostics according to VIAVI aligned materials and provides a persistent packet forensics capability to support ongoing NetOps operations.
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Buyer Intent: Companies Evaluating Viavi Observer Apex

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FAQ - APPS RUN THE WORLD Viavi Observer Apex Coverage

Viavi Observer Apex is a Network Management and Monitoring solution from VIAVI Solutions.

Companies worldwide use Viavi Observer Apex, from small firms to large enterprises across 21+ industries.

Organizations such as Cisco Systems, State of Nevada and Exmark are recorded users of Viavi Observer Apex for Network Management and Monitoring.

Companies using Viavi Observer Apex are most concentrated in Professional Services, Government and Manufacturing, with adoption spanning over 21 industries.

Companies using Viavi Observer Apex are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Viavi Observer Apex across Americas, EMEA, and APAC.

Companies using Viavi Observer Apex range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 33.33%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 66.67%.

Customers of Viavi Observer Apex include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Viavi Observer Apex customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Network Management and Monitoring.