List of Visys Supervisao Customers
Blumenau, 89065-301, SC,
Brazil
Since 2010, our global team of researchers has been studying Visys Supervisao customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Visys Supervisao for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Visys Supervisao for PBX, VoiP and Phone Systems include: Msi Miami Corp, a United States based Distribution organisation with 17 employees and revenues of $2.0 million and many others.
Contact us if you need a completed and verified list of companies using Visys Supervisao, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Visys Supervisao customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Msi Miami Corp | Distribution | 17 | $2M | United States | Visys Sistemas | Visys Supervisao | PBX, VoiP and Phone Systems | 2010 | n/a |
In April 2010 MSI Computer Brazil went live with Visys CRM and Visys Supervisao to operate an in-house customer support channel integrated with Panasonic PABX. Visys Supervisao is referenced as the real-time PBX and queue supervision and reporting component within the PBX, VoiP and Phone Systems category that ran alongside the Visys CRM to manage incoming queues and agent interactions.
The implementation centralized post-sales support as a SAC channel and was planned to scale to a 50 person support operation, reflecting deployment scope across the companys Brazil support organization. Functional usage combined Visys Supervisao for real-time queue monitoring and reporting with Visys CRM for case handling, queue management and agent activity tracking, configured to present dashboards and real-time queue status to supervisors.
Integrations included an explicit connection to Panasonic PABX hardware to surface call events and queue metrics into Visys Supervisao and Visys CRM. Governance and process changes focused on centralizing post-sales support workflows and improving control of support processes, with go-live in April 2010 and a staged rollout approach to reach the planned agent headcount.
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