List of Voila built on Ocado eCommerce Customers
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Since 2010, our global team of researchers has been studying Voila built on Ocado eCommerce customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Voila built on Ocado eCommerce for eCommerce from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Voila built on Ocado eCommerce for eCommerce include: Sobeys Canada, a Canada based Retail organisation with 128000 employees and revenues of $22.13 billion, Farm Boy Inc., a Canada based Retail organisation with 1100 employees and revenues of $450.0 million, Iga Stadium, a Canada based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Voila built on Ocado eCommerce, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Farm Boy Inc. | Retail | 1100 | $450M | Canada | In-House Applications | Voila built on Ocado eCommerce | eCommerce | 2021 | n/a | In 2021, Farm Boy Inc. integrated Voila built on Ocado eCommerce to make Farm Boy products available via Voilà to customers in the Greater Toronto Area, enabling eCommerce sales and home delivery. The commercial integration announced in 2021 uses Voilà's front-end catalogue and Ocado-powered fulfilment network for order capture, catalogue presentation, and fulfilment flows rather than a separate Farm Boy eCommerce platform. This architecture positions Voila built on Ocado eCommerce as the customer facing storefront and fulfilment orchestration layer for Farm Boy inventory in the GTA. Deployment architecture centers on the Voilà front-end catalogue, order orchestration and Ocado fulfilment network handling picking, packing and last mile delivery, with Farm Boy responsibilities focused on assortment, pricing and inventory provisioning. Operational scope is the Greater Toronto Area and affects merchandising, store operations, fulfilment operations and customer service workflows as orders are routed into the Ocado-powered fulfilment network. Governance for the integration was commercial and cross functional, coordinating catalogue feeds and fulfilment service level agreements between Farm Boy and Voilà operations. | |
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Iga Stadium | Retail | 10 | $1M | Canada | In-House Applications | Voila built on Ocado eCommerce | eCommerce | 2018 | n/a | In 2018, Iga Stadium deployed Voila built on Ocado eCommerce to establish an online grocery storefront under the Voilà par IGA banner. The deployment created a dedicated eCommerce channel for order capture and customer engagement for retail grocery customers in Quebec and Ottawa. Voila built on Ocado eCommerce combined a public-facing storefront with Ocado automated fulfilment capabilities, inferred from the Sobeys–Ocado partnership. Implemented functional modules include online product catalog and merchandising, customer checkout and payment flows, inventory visibility, and automated picking and packing workflows consistent with Ocado fulfilment orchestration. Operational delivery was anchored to Ocado’s Pointe-Claire Customer Fulfilment Centre to serve customers in Quebec and Ottawa, and the Montreal Customer Fulfilment Centre went live in 2022 as part of the network rollout. Integrations focused on fulfilment orchestration and warehouse execution to enable end-to-end order flow from the Voila built on Ocado eCommerce storefront through automated fulfilment and logistics handoffs. The program stemmed from the 2018 Sobeys–Ocado agreement and was managed with in-house application ownership for the Voilà par IGA offering. Governance and rollout work centered on aligning storefront configuration, merchandising rules, and fulfilment SLAs with retail operations to maintain consistent customer experience across online and physical channels. | |
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Sobeys Canada | Retail | 128000 | $22.1B | Canada | In-House Applications | Voila built on Ocado eCommerce | eCommerce | 2018 | n/a | In 2018 Sobeys Canada began a formal partnership to deploy Voilà by Sobeys, Voila built on Ocado eCommerce, targeting the eCommerce channel for online grocery home delivery. The program was structured around Ocado technology and the deployment timeline includes the first Ocado Customer Fulfillment Centre starting testing in 2020, establishing the platform footprint in the Greater Toronto Area. The implementation centers on a dedicated customer fulfilment centre architecture, with Voila built on Ocado eCommerce providing order orchestration, assortment expansion and automated fulfilment capabilities that support grocery home delivery workflows. Functional emphasis has been on catalogue and assortment management to expand online SKUs, fulfilment accuracy in picking and packing operations, and end to end order processing for consumer delivery. Operational coverage is explicitly the Greater Toronto Area, with Voilà by Sobeys deployed to serve Sobeys Canada online customers from the Ocado Customer Fulfilment Centre. The deployment impacts eCommerce operations, merchandising and fulfilment functions within Sobeys, aligning online assortment and order execution to a centralized fulfilment hub. Governance and rollout were handled as a phased partnership beginning in 2018 with testing of the first CFC in 2020, enabling progressive operational readiness and assortment scale up. Outcomes reported from the deployment include high fulfilment accuracy and an expanded assortment across Sobeys' online channel, reflecting improved online merchandise breadth and execution driven by Voila built on Ocado eCommerce. |
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