List of VTEX Order Management Customers
VTEX
Aviation House 3rd Floor, room 03-A109 125 Kingsway,
London, WC2B 6NH,
United Kingdom
London, WC2B 6NH,
United Kingdom
44 20 3695-7895
Professional Services
1368
$227M
Since 2010, our global team of researchers has been studying VTEX Order Management customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased VTEX Order Management for Order Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using VTEX Order Management for Order Management include: Stanley Black & Decker, a United States based Manufacturing organisation with 50000 employees and revenues of $15.78 billion, CAE Inc., a Canada based Aerospace and Defense organisation with 13000 employees and revenues of $4.20 billion, Pierce Manufacturing, Inc., a United States based Manufacturing organisation with 2300 employees and revenues of $1.00 billion and many others.
Contact us if you need a completed and verified list of companies using VTEX Order Management, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The VTEX Order Management customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CAE Inc. | Aerospace and Defense | 13000 | $4.2B | Canada | VTEX | VTEX Order Management | Order Management | 2021 | Pivotree |
In 2021, CAE Inc. deployed VTEX Order Management to launch B2B marketplaces and deliver digital training services across its business lines. The decision emphasized VTEX’s unified commerce, marketplace and order management capabilities to support CAE’s global business units, and the project aligns with the Order Management category to orchestrate marketplace and training service orders.
Pivotree served as the implementation partner for the engagement and configured core capabilities within VTEX Order Management. Configuration work focused on marketplace management, unified commerce order ingestion, centralized order repository and order orchestration workflows, with configurable fulfillment and routing rules and B2B purchasing and training enrollment processes tailored to CAE’s needs.
The deployment orchestrates orders and marketplace listings across CAE’s Civil Aviation, Defense & Security and Healthcare business units, improving digital access to training services and streamlining customer workflows worldwide. Operational coverage is global and centered on commerce and training service channels, with VTEX Order Management acting as the central system for order lifecycle events and marketplace seller orchestration.
Governance was established to centralize order governance and standardize order lifecycle processes across business units, with Pivotree implementing workflow controls and operational handoffs between commerce, training services and customer operations. VTEX Order Management provides a unified control plane for order orchestration and marketplace operations, enabling CAE to manage B2B marketplace transactions and digital training fulfillment through a consolidated Order Management capability.
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Pierce Manufacturing, Inc. | Manufacturing | 2300 | $1.0B | United States | VTEX | VTEX Order Management | Order Management | 2024 | Echidna |
In 2024, Pierce Manufacturing implemented VTEX Order Management to centralize inventory and order management for its B2B aftermarket parts portal. The deployment targeted the company’s North American dealer network and was delivered with systems integrator Echidna, aligning the VTEX implementation with dealer-facing e-commerce and parts ordering workflows.
The implementation uses VTEX Order Management and VTEX Master Data to consolidate SKU and BOM visibility across the aftermarket parts catalog, manage returns workflows, and enable automated ordering and order orchestration. The case notes that the platform now manages more than 1.8M SKUs, and configuration emphasized master data consolidation, catalog normalization, and fulfillment visibility consistent with Order Management capabilities.
Operational coverage centered on aftermarket parts, dealer order processing, and service parts operations, bringing inventory and order lifecycle control into a single platform for parts, returns, and replenishment. Echidna supported system configuration and integration with the dealer portal layer, preserving B2B self-service while centralizing order and inventory state for dealers across North America.
Governance changes focused on establishing centralized master data stewardship and SKU/BOM governance to support automated ordering and returns handling, with process adjustments to dealer self-service and fulfillment operations. Reported benefits include improved self-service for dealers and improved operational efficiency as a result of consolidating order management and master data on VTEX Order Management.
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Stanley Black & Decker | Manufacturing | 50000 | $15.8B | United States | VTEX | VTEX Order Management | Order Management | 2022 | n/a |
In 2022, Stanley Black & Decker implemented VTEX Order Management to modernize B2B commerce and field sales workflows, centralizing Order Management functions for its sales organization. The deployment targeted B2B ordering and field-sales use cases to enable bulk order entry and customer-facing dashboards, positioning VTEX Order Management as the operational hub for commerce and order orchestration.
The implementation leveraged VTEX’s commerce and order management capabilities to configure customer dashboards, bulk order entry interfaces, and personalization controls, enabling sales representatives to place large-volume orders and access account-specific information. Functional capabilities implemented included B2B commerce storefront features, order lifecycle orchestration, and account dashboarding to support advisor-style selling. Workflows were reoriented to reduce manual order entry and to surface customer context during sales calls.
Deployment applied VTEX’s commerce and OMS capabilities across regions and B2B channels, with operational coverage focused on field-sales teams, account management, and B2B buyers. The architecture emphasized a commerce-centric order orchestration layer that centralized order capture and customer data for downstream processing. Operational scope centered on improving sales rep interactions and channel consistency rather than on a single-site pilot.
Governance and process changes formalized sales order processes and routed field workflows through the VTEX Order Management interface, shifting representative behavior from order-takers to advisors. The implementation sped order entry and personalization for field sales and drove a large proportion of B2B orders through the platform, improving order-entry efficiency and business control.
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Buyer Intent: Companies Evaluating VTEX Order Management
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FAQ - APPS RUN THE WORLD VTEX Order Management Coverage
VTEX Order Management is a Order Management solution from VTEX.
Companies worldwide use VTEX Order Management, from small firms to large enterprises across 21+ industries.
Organizations such as Stanley Black & Decker, CAE Inc. and Pierce Manufacturing, Inc. are recorded users of
VTEX Order Management for Order Management.
Companies using VTEX Order Management are most concentrated in Manufacturing and Aerospace and Defense, with adoption spanning over 21 industries.
Companies using VTEX Order Management are most concentrated in United States and Canada, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of VTEX Order Management across Americas, EMEA, and APAC.
Companies using VTEX Order Management range from small businesses with 0-100 employees - 0%, to mid-sized firms with 101-1,000 employees - 0%, large organizations with 1,001-10,000 employees - 33.33%, and global enterprises with 10,000+ employees - 66.67%.
Customers of VTEX Order Management include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.
Contact APPS RUN THE WORLD to access the full verified VTEX Order Management customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Order Management.