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Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Michelin, an e2open customer evaluated Oracle Transportation Management

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

List of WaiterAid Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
Berns Group Leisure and Hospitality 155 $19M Sweden FoodFriends WaiterAid Reservation and Booking Management 2022 n/a
In 2022, Berns Group deployed WaiterAid to handle online bookings and guest reservations. WaiterAid is implemented on their public website and provides Reservation and Booking Management functionality to capture reservations, present real time availability, and manage booking confirmations for the hospitality operations. The implementation appears focused on front of house booking workflows, using WaiterAid to deliver a web-embedded booking widget, reservation scheduling, table allocation and guest communication capabilities typical of Reservation and Booking Management systems. Operational coverage centers on guest-facing reservation intake and the reservations team, with the application acting as the booking engine on the website and supporting online to on-premise fulfillment and schedule orchestration.
Bockholmen Group Leisure and Hospitality 200 $25M Sweden FoodFriends WaiterAid Reservation and Booking Management 2022 n/a
In 2022, Bockholmen Group implemented WaiterAid as its Reservation and Booking Management solution and embedded WaiterAid on its public website to capture online guest bookings. Bockholmen Group is a Sweden leisure and hospitality operator with approximately 200 employees, and the web-hosted deployment centralizes customer-facing reservation capture for its guest services operations. The implementation leverages Reservation and Booking Management capabilities common to the category, including an online booking widget, real-time availability calendar, and confirmation workflows, with configuration focused on booking capture, modification flows, and calendar management inside WaiterAid. Operational scope centers on front-of-house and reservation staff, and governance emphasized centralizing online intake through the website, standardizing booking policies and staff access, and aligning web bookings with internal reservation workflows.
Fjaderholmarnas Krog Leisure and Hospitality 50 $5M Sweden FoodFriends WaiterAid Reservation and Booking Management 2021 n/a
In 2021, Fjaderholmarnas Krog implemented WaiterAid, a Reservation and Booking Management application, embedding the WaiterAid booking engine directly on their website. The deployment emphasized web-based guest booking and centralized reservation intake, enabling customers to complete bookings through the restaurant site while staff access the same reservation workflows through the WaiterAid interface. Configured functional modules include an online reservation widget, a reservation calendar with table allocation and time-slot controls, capacity management for service periods, and guest profile management for repeat customers. The implementation also standardized automated confirmations and booking modification workflows, aligning with standard Reservation and Booking Management capabilities for orchestrating table assignments and booking lifecycles. Operational scope covers front of house and reservation handling at the Fjaderholmarnas Krog site in Sweden, with staff using WaiterAid to manage daily seating plans and booking queues. Governance focused on consolidating booking intake onto the website-embedded WaiterAid engine and updating staff procedures to route reservations through the application, positioning Fjaderholmarnas Krog WaiterAid Reservation and Booking Management as the central system for reservation operations.
Leisure and Hospitality 10 $1M Sweden FoodFriends WaiterAid Reservation and Booking Management 2021 n/a
Leisure and Hospitality 20 $2M Sweden FoodFriends WaiterAid Reservation and Booking Management 2021 n/a
Leisure and Hospitality 100 $22M Sweden FoodFriends WaiterAid Reservation and Booking Management 2022 n/a
Leisure and Hospitality 10 $1M Sweden FoodFriends WaiterAid Reservation and Booking Management 2021 n/a
Leisure and Hospitality 62 $7M Sweden FoodFriends WaiterAid Reservation and Booking Management 2021 n/a
Government 10445 $984M Sweden FoodFriends WaiterAid Reservation and Booking Management 2022 n/a
Leisure and Hospitality 10 $1M Sweden FoodFriends WaiterAid Reservation and Booking Management 2021 n/a
Showing 1 to 10 of 14 entries

Buyer Intent: Companies Evaluating WaiterAid

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FAQ - APPS RUN THE WORLD WaiterAid Coverage

WaiterAid is a Reservation and Booking Management solution from FoodFriends.

Companies worldwide use WaiterAid, from small firms to large enterprises across 21+ industries.

Organizations such as Lunds Kommun, Bockholmen Group, Hotel & Restaurant Riche, Berns Group and The Thief Norway are recorded users of WaiterAid for Reservation and Booking Management.

Companies using WaiterAid are most concentrated in Government and Leisure and Hospitality, with adoption spanning over 21 industries.

Companies using WaiterAid are most concentrated in Sweden and Norway, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of WaiterAid across Americas, EMEA, and APAC.

Companies using WaiterAid range from small businesses with 0-100 employees - 71.43%, to mid-sized firms with 101-1,000 employees - 21.43%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 7.14%.

Customers of WaiterAid include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified WaiterAid customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Reservation and Booking Management.