List of Wala One Customers
Riyadh, 12281,
Saudi Arabia
Since 2010, our global team of researchers has been studying Wala One customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wala One for Customer Loyalty from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wala One for Customer Loyalty include: Al Rajhi Bank, a Saudi Arabia based Banking and Financial Services organisation with 23437 employees and revenues of $8.51 billion, Tawuniya Insurance, a Saudi Arabia based Insurance organisation with 267 employees and revenues of $2.34 billion, Zain KSA, a Saudi Arabia based Communications organisation with 4000 employees and revenues of $2.17 billion and many others.
Contact us if you need a completed and verified list of companies using Wala One, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Wala One customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight | Insight Source |
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Al Rajhi Bank | Banking and Financial Services | 23437 | $8.5B | Saudi Arabia | Wala Plus | Wala One | Customer Loyalty | 2024 | n/a | In 2024, Al Rajhi Bank integrated Wala One as part of a Customer Loyalty initiative linked to its Mokafaa rewards program in Saudi Arabia. The Wala One integration enables customers to load the Wala One wallet and earn points at a rate of 5 points per SAR 1, and supports points to wallet interactions to convert Mokafaa rewards into digital wallet balance. Implementation is described as a CRM and loyalty wallet integration that links Mokafaa membership records with Wala One wallet accounts to enable accrual and redemption workflows and to extend digital payment flows. Functional capabilities implemented include wallet loading, points accrual, and points conversion between Mokafaa and Wala One, aligning loyalty accounting with customer transaction records and CRM profiles. The integration targets customer rewards, retail banking CRM, and digital payments functions across Al Rajhi Bank's Saudi operations. The announced partnership with Wala Plus is presented as intended to expand Mokafaa rewards reach and digital wallet capabilities, and the press announcement does not disclose rollout timelines or implementation costs. | |
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Tawuniya Insurance | Insurance | 267 | $2.3B | Saudi Arabia | Wala Plus | Wala One | Customer Loyalty | 2023 | n/a | In 2023, Tawuniya Insurance signed Wala Plus to provision Wala One as a Customer Loyalty solution. Wala One delivers a digital wallet that enables auto-insurance customers to collect points and redeem offers and discounts, implemented as a CRM and customer loyalty capability in Saudi Arabia. The deployment focuses on core Customer Loyalty capabilities, including digital wallet and points accrual, redemption engine and reward catalog management, partner offers orchestration, customer account and loyalty rules configuration, and campaign segmentation for targeted retention programs. Wala One supports points lifecycle management and reward fulfillment workflows, and is presented as the central instrument for orchestrating partner offers and discounts. Operational coverage targets Tawuniya's auto-insurance customer base, with marketing and customer service functions aligned to loyalty workflows and campaign execution. The commercial agreement establishes program governance between Tawuniya Insurance and Wala Plus for reward rule configuration and offer curation, and the initiative is explicitly positioned to improve customer retention and satisfaction through digital rewards and partner offers. | |
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Zain KSA | Communications | 4000 | $2.2B | Saudi Arabia | Wala Plus | Wala One | Customer Loyalty | 2022 | n/a | In 2022, Zain KSA partnered with Wala Plus to deploy Wala One as a Customer Loyalty platform for marketing and customer acquisition in Saudi Arabia. The deployment enabled distribution of Zain products and in app promo codes through the Wala One app, creating a direct channel for offers and promotions and supporting a CRM and digital promotions use case. Operationally the implementation focused on marketing and CRM teams, leveraging Wala One capabilities for promo code issuance, campaign orchestration, and customer engagement. Integration scope emphasized distribution of offers through the Wala One channel under a commercial partnership model between Zain KSA and Wala Plus, which managed promotional inventory and in app redemption flows. Rollout was executed in Saudi Arabia and targeted acquisition-focused digital promotions, and Zain KSA used Wala One as a Customer Loyalty solution to support marketing and customer acquisition functions. |
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