List of Weave Team Chat Customers
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United States
Since 2010, our global team of researchers has been studying Weave Team Chat customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Weave Team Chat for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Weave Team Chat for Collaboration include: Altius Dental, a United States based Healthcare organisation with 300 employees and revenues of $14.0 million, North Ridgeville Family Dentistry US, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million, Sonrisa Dental US, a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Weave Team Chat, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Weave Team Chat customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Altius Dental | Healthcare | 300 | $14M | United States | Weave | Weave Team Chat | Collaboration | 2020 | n/a |
In 2020, Altius Dental implemented Weave Team Chat as part of a broader Weave communications deployment in the Collaboration category to centralize patient communications and analytics across 25+ locations. The implementation targeted a multi-location dental service organization model, consolidating communications and operational visibility for practices headquartered in Texas and operating across the United States.
Weave Team Chat was deployed within a unified communications and operations configuration to support patient-facing voice and messaging channels alongside centralized analytics, enabling cross-site coordination and faster front-desk response workflows. The solution emphasized collaboration capabilities, messaging-driven task handoffs, and consolidated patient communication records to reduce fragmentation of appointment and call handling processes.
Operational rollout concentrated on practice-level adoption across 25+ sites, with governance focused on standardizing patient communications workflows and visibility into patient experience during rapid COVID-19 changes. The deployment produced measurable outcomes reported by the client, including a greater than 50% decrease in missed calls and faster response times, and provided central analytics to monitor patient experience and operational consistency.
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North Ridgeville Family Dentistry US | Healthcare | 10 | $1M | United States | Weave | Weave Team Chat | Collaboration | 2022 | n/a |
In 2022, North Ridgeville Family Dentistry implemented Weave Team Chat to modernize patient communications and coordinate front- and back-office workflows. The deployment targeted patient-facing operations at the Ohio practice, with an explicit focus on front-office scheduling, intake, billing and patient follow-up within the United States. This implementation positions Weave Team Chat within the Collaboration category as the hub for intra-office messaging and patient outreach.
Deployment emphasized integrated communication capabilities rather than a broad IT platform migration, with explicit use of missed-call texts, Text-to-Pay and review automation alongside Weave Team Chat. Functional capabilities implemented include automated outbound messaging for missed calls, text-enabled payment processing for patient balances, review solicitation automation, and internal team messaging to synchronize reception and back-office tasks. Weave Team Chat is described as the coordination layer that ties these patient communication capabilities to day-to-day administrative workflows.
Operational scope covered front-desk and back-office staff at the single North Ridgeville site in Ohio, affecting patient communications, billing and collections processes. Governance and rollout centered on changing front-office workflows to prioritize asynchronous text communication and faster payment collection, with staff using Team Chat to route tasks and surface patient billing items to the appropriate role. The narrative emphasizes process changes in patient engagement and billing rather than technical systems integration with other named enterprise applications.
Outcomes reported include a fourfold increase in monthly five-star reviews and a dramatic reduction in patient billing time, with measurable improvements to collections and patient experience documented in the case study. These outcomes link the Weave Team Chat enabled Collaboration capabilities directly to improvements in patient satisfaction metrics and operational efficiency in front-office functions.
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Sonrisa Dental US | Healthcare | 10 | $1M | United States | Weave | Weave Team Chat | Collaboration | 2024 | n/a |
In 2024, Sonrisa Dental US implemented Weave Team Chat as part of its Collaboration tooling to consolidate patient communications and front office workflows at its Chicago practice. The deployment focused on using Weave Team Chat to centralize team messaging and patient-facing messaging channels, aligning operational activity across reception, scheduling, and clinical coordination within the United States.
Configuration emphasized collaboration capabilities common to the Collaboration category, including secure internal team messaging, patient appointment coordination through shared message threads, and automation of repetitive front-office communications such as appointment confirmations and follow ups. The implementation targeted reductions in manual phone traffic and staffing load through message templates and automated reminders, and it produced an estimated cost outcome of savings exceeding $50,000 per year from reduced staffing burden and improved automation. Weave Team Chat was positioned to improve workflow orchestration across business functions including patient communications, scheduling, and front office administration.
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Buyer Intent: Companies Evaluating Weave Team Chat
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