List of Wilken E-Marketing Suite Customers
Ulm, 89081,
Germany
Since 2010, our global team of researchers has been studying Wilken E-Marketing Suite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wilken E-Marketing Suite for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wilken E-Marketing Suite for CRM include: Bosch Bkk Germany, a Germany based Healthcare organisation with 400 employees and revenues of $990.0 million, Erzbistum Hamburg Germany, a Germany based Non Profit organisation with 2000 employees and revenues of $248.0 million, Zermatt Tourismus Switzerland, a Switzerland based Leisure and Hospitality organisation with 40 employees and revenues of $12.0 million and many others.
Contact us if you need a completed and verified list of companies using Wilken E-Marketing Suite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Wilken E-Marketing Suite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bosch Bkk Germany | Healthcare | 400 | $990M | Germany | Wilken Software | Wilken E-Marketing Suite | CRM | 2019 | n/a |
In 2019, Bosch BKK implemented the Wilken E-Marketing Suite as its CRM solution for member communications. The deployment targeted CRM-driven e-mail marketing to send targeted reminders, including Vorsorge reminders, and informational campaigns to insured members in Germany.
The implementation emphasized campaign management, email automation, audience segmentation and end-to-end traceability for compliance and audit needs. Wilken E-Marketing Suite was configured to orchestrate template-driven campaigns, scheduling workflows and recipient segmentation tied to membership attributes.
Integration work focused on digital CRM and marketing integration, including compatibility with BITMARCK systems to ensure data compatibility and synchronized member information flows. Operational coverage centered on member outreach use cases and involved marketing and member services workflows that trigger communications based on membership data.
Governance concentrated on centralizing campaign traceability and campaign cost controls, with the objective to improve reach, traceability and cost-efficiency for Vorsorge reminders and informational communications. The narrative positions Bosch BKK Wilken E-Marketing Suite CRM as the core application for orchestrating insured member outreach and traceable email campaigns.
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Erzbistum Hamburg Germany | Non Profit | 2000 | $248M | Germany | Wilken Software | Wilken E-Marketing Suite | CRM | 2020 | n/a |
In 2020 Erzbistum Hamburg implemented Wilken E-Marketing Suite to modernize CRM and campaign management for member communications. The engagement began with a presentation in October 2020 and progressed through a one year test phase that led into live campaign use in 2021 focused on targeted pastoral and fundraising communications.
Wilken E-Marketing Suite was configured to centralize contact and member records, enable segmentation and campaign management, and support personalized multi-channel outreach. The deployment replaced manual Excel and postal workflows with automated campaign scheduling, templated messaging and audience personalization consistent with CRM functional patterns.
Operational coverage includes diocesan communications across Hamburg, Schleswig-Holstein and parts of Mecklenburg, with primary business functions in pastoral outreach and fundraising communications. The implementation emphasized campaign orchestration and audience segmentation to support parish and regional messaging workflows.
Governance followed a pilot to production path, using the October 2020 demonstration to scope requirements, a one year pilot to validate campaign processes, and a staged move into live campaign execution in 2021. The narrative reflects a structured shift from manual postal processes to centralized CRM-driven communication operations using Wilken E-Marketing Suite.
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Zermatt Tourismus Switzerland | Leisure and Hospitality | 40 | $12M | Switzerland | Wilken Software | Wilken E-Marketing Suite | CRM | 2015 | n/a |
In 2015, Zermatt Tourismus Switzerland deployed the Wilken E-Marketing Suite as its central CRM and newsletter system to manage guest communications. The deployment positioned the Wilken E-Marketing Suite as the organization’s CRM for sending personalized pre-stay and post-stay e-mail programs targeted at visitors to Zermatt.
The implementation configured the Wilken E-Marketing Suite to operate automated e-mail workflows with one-to-one marketing and personalization, including segmentation and template-driven messaging for different guest profiles. Campaign automation was built around triggered workflows that send individualized messages based on booking events and stay lifecycle stages, aligning CRM campaign logic with guest touchpoints.
Operational integration focused on ingesting booking data to drive trigger rules and personalization variables, enabling the marketing and reservations functions to coordinate on timing and content of outreach. The solution covered guest communications across the stay lifecycle and centralized newsletter management within the CRM environment.
Zermatt Tourismus reported measurable uplift in conversions for additional services, driving higher ancillary sales such as rentals and experiences, and used the Wilken E-Marketing Suite reporting to track conversions for these ancillary offerings.
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