List of World Wide Technology Managed Services Customers
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Since 2010, our global team of researchers has been studying World Wide Technology Managed Services customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased World Wide Technology Managed Services for Infrastructure & Network MSP, Workplace & Communications MSP from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using World Wide Technology Managed Services for Infrastructure & Network MSP, Workplace & Communications MSP include: Elanco, a United States based Life Sciences organisation with 9300 employees and revenues of $4.42 billion, Jersey Mike’s Subs, a United States based Leisure and Hospitality organisation with 22000 employees and revenues of $3.00 billion, Jack in the Box, a United States based Retail organisation with 1079 employees and revenues of $1.69 billion and many others.
Contact us if you need a completed and verified list of companies using World Wide Technology Managed Services, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The World Wide Technology Managed Services customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Elanco | Life Sciences | 9300 | $4.4B | United States | World Wide Technology | World Wide Technology Managed Services | Infrastructure & Network MSP,Workplace & Communications MSP | 2020 | n/a |
In 2020, Elanco engaged World Wide Technology to deploy World Wide Technology Managed Services to build a modern, elastic global IT infrastructure and digital workplace. World Wide Technology designed, built and operated the environment to support a major separation and a large acquisition, migrating approximately 15,000 users and deploying about 14,000 devices across 50+ countries. The engagement delivered Infrastructure & Network MSP,Workplace & Communications MSP capabilities to Elanco's IT operations and digital workplace functions.
The implementation covered managed network services, cloud operations, identity management and digital workplace managed services, with explicit tenant migrations and O365 tenant consolidation tasks included. Functional modules included device provisioning and lifecycle management, endpoint management and remote support, plus configuration orchestration to align user onboarding and desktop services with enterprise productivity suites. World Wide Technology Managed Services was used as the operational delivery model for these modules.
WWT integrated network and cloud orchestration with identity and access platforms to centralize authentication, provisioning and cross-border access controls across regions. The operational scope encompassed global connectivity and cloud tenancy coordination to support more than 50 countries and to enable rapid user and device onboarding associated with separation and acquisition activity. Integrations focused on tenant-level Office 365 migration activity and directory consolidation to maintain continuity for business users.
Governance centered on centralized managed service operations, standardized runbooks, and coordinated incident and change management to control risk during mass migrations and device rollouts. Operational governance also aligned IT, HR and facilities workflows to support employee moves and asset management during the separation and acquisition events.
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Jack in the Box | Retail | 1079 | $1.7B | United States | World Wide Technology | World Wide Technology Managed Services | Infrastructure & Network MSP,Workplace & Communications MSP | 2024 | n/a |
In 2024, Jack in the Box implemented World Wide Technology Managed Services to deliver end-to-end managed services for a rapid POS and store-network modernization across its approximately 2,100 U.S. restaurants. World Wide Technology Managed Services provided Infrastructure & Network MSP,Workplace & Communications MSP capabilities to standardize branch networking and point-of-sale operations at scale.
The engagement explicitly used network-managed services and branch/retail workplace operations modules, covering centralized monitoring, device lifecycle management, remote provisioning and onsite support workflows consistent with an Infrastructure & Network MSP,Workplace & Communications MSP deployment. Integration points included Qu POS for point-of-sale endpoint provisioning and Cisco Meraki for cloud-managed network and wireless orchestration. Configuration work included POS image management, network policy templating and remote remediation playbooks to reduce store-level variability.
Operational coverage spanned the brand's US restaurant footprint and targeted store onboarding, uptime and digital sales channels as core business functions. The rollout completed systemwide in early 2026 per vendor materials, with World Wide Technology Managed Services operating across network management and retail workplace functions.
Governance shifted to a centralized managed services model with standardized playbooks for incident response and change management, aligning IT operations and store operations teams. Reported benefits in vendor materials included faster onboarding, higher uptime and increased digital sales.
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Jersey Mike’s Subs | Leisure and Hospitality | 22000 | $3.0B | United States | World Wide Technology | World Wide Technology Managed Services | Infrastructure & Network MSP,Workplace & Communications MSP | 2020 | n/a |
In 2020 Jersey Mike’s Subs deployed World Wide Technology Managed Services to support its digital ordering and mobile app, leveraging a combined Infrastructure & Network MSP,Workplace & Communications MSP engagement. World Wide Technology Managed Services served as the cloud foundation and operational control plane for the brand’s customer-facing commerce stack, explicitly aligning infrastructure and workplace communications managed services with digital ordering operations.
The implementation included platform scaling, ongoing cloud operations and security operations, and managed operational support for the mobile application. Functional capabilities described in the engagement encompass capacity planning and platform scaling to absorb traffic spikes, continuous cloud operations, security monitoring, incident management, and analytics instrumentation to surface reliability and usage signals.
Operational coverage focused on infrastructure and cloud-managed services that underpin Jersey Mike’s digital commerce operations, with World Wide Technology Managed Services providing runbook-driven operations and platform scaling. The engagement enabled the mobile app to scale for record volumes, notably during the March 31 Day of Giving, and produced documented improvements in reliability and analytics as part of the managed services delivery.
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