List of Wuerth Phoenix SpeedyTOUCH CRM Customers
Bolzano, 39100,
Italy
Since 2010, our global team of researchers has been studying Wuerth Phoenix SpeedyTOUCH CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Wuerth Phoenix SpeedyTOUCH CRM for Sales Automation, CRM, Sales Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Wuerth Phoenix SpeedyTOUCH CRM for Sales Automation, CRM, Sales Engagement include: Grass Austria, a Austria based Manufacturing organisation with 1650 employees and revenues of $418.0 million, Wurth UK, a United Kingdom based Distribution organisation with 527 employees and revenues of $77.0 million, Wurth Greece, a Greece based Distribution organisation with 350 employees and revenues of $56.0 million, Unifix Swg, a Italy based Distribution organisation with 71 employees and revenues of $10.0 million and many others.
Contact us if you need a completed and verified list of companies using Wuerth Phoenix SpeedyTOUCH CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Grass Austria | Manufacturing | 1650 | $418M | Austria | Wuerth Phoenix | Wuerth Phoenix SpeedyTOUCH CRM | Sales Automation,CRM,Sales Engagement | 2011 | n/a |
In 2011, Grass Austria implemented Wuerth Phoenix SpeedyTOUCH CRM as a Microsoft Dynamics CRM deployment augmented by the Speedy+ sales-force extension. The deployment targeted Sales Automation,CRM,Sales Engagement workflows to centralize account, contact, opportunity and activity management for the Austrian GRASS Group.
Wuerth Phoenix SpeedyTOUCH CRM was configured to extend core Dynamics CRM sales-force automation capabilities, incorporating structured pipeline management, activity tracking, and sales engagement workflows consistent with the Speedy family of extensions. The Speedy+ extension signals the inclusion of mobile-oriented sales interfaces and tablet-capable workflows common to the Speedy product line, aligning CRM configuration with field and inside sales use cases.
Operational coverage focused on sales organization processes within Grass Austria, instrumenting CRM records and sales engagement tasks across customer-facing teams. Governance emphasis was on embedding standardized SFA processes and consistent CRM record practices to support sales engagement, opportunity progression, and account management under the Sales Automation,CRM,Sales Engagement application category.
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Unifix Swg | Distribution | 71 | $10M | Italy | Wuerth Phoenix | Wuerth Phoenix SpeedyTOUCH CRM | Sales Automation,CRM,Sales Engagement | 2011 | n/a |
In 2011, Unifix Swg implemented Wuerth Phoenix SpeedyTOUCH CRM together with Microsoft Dynamics CRM to automate field-sales order entry, product-availability lookup and shelf replenishment. The implementation aligned with Sales Automation,CRM,Sales Engagement capabilities and targeted the company's outside-sales organization in Italy.
The deployment used the Wuerth Phoenix Speedy+ extension for Microsoft Dynamics CRM to embed order-capture and product-availability functions directly into the sales workflow. Functional capabilities implemented included field-sales order entry, product-availability lookup and shelf replenishment workflows configured to streamline distributor order processes.
Integration was centered on Microsoft Dynamics CRM, with Wuerth Phoenix Speedy+ operating as the Dynamics CRM extension to surface availability and replenishment within CRM screens. The automation of order capture and shelf replenishment restructured outside-sales workflows and was reported to deliver approximately 20% higher outside-sales productivity.
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Wurth Greece | Distribution | 350 | $56M | Greece | Wuerth Phoenix | Wuerth Phoenix SpeedyTOUCH CRM | Sales Automation,CRM,Sales Engagement | 2023 | n/a |
In 2023, Würth Hellas deployed Wuerth Phoenix SpeedyTOUCH CRM. The deployment delivered a tablet-based field CRM and sales automation platform categorized as Sales Automation,CRM,Sales Engagement to provide sales representatives with immediate access to transactional and product context.
Wuerth Phoenix SpeedyTOUCH CRM was configured to present real-time customer purchase history, stock level visibility, product information, and immediate order submission through tablet sales workflows. Configuration focused on mobile sales order capture, product catalog browsing, and account lookup capabilities consistent with Sales Automation,CRM,Sales Engagement functionality.
The rollout targeted the Würth Hellas field sales organization across Greece and was reported as put into official operation in 2023. Business functions impacted included field sales and customer service, with reported outcomes of improved customer service and sales efficiency based on source reporting.
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Wurth UK | Distribution | 527 | $77M | United Kingdom | Wuerth Phoenix | Wuerth Phoenix SpeedyTOUCH CRM | Sales Automation,CRM,Sales Engagement | 2020 | n/a |
In 2020, Wurth UK implemented Wuerth Phoenix SpeedyTOUCH CRM, deploying Sales Automation,CRM,Sales Engagement to its field sales and customer management functions. The Wuerth Phoenix SpeedyTOUCH CRM installation for the UK emphasized a mobile and tablet-first client to support daily sales activities of route-based representatives within the Cargo Division and the broader sales organization.
Implementation configured sales force automation workflows including route planning and travel schedule management, lead and opportunity capture, sales order entry, and customer account management, aligning with typical Sales Automation,CRM,Sales Engagement capabilities. The project included focused usability and visual design testing performed by the Würth CRM Testing Team to increase user-friendliness and adoption among field personnel.
Architecturally the deployment used a mobile client model connecting sales tablets to central SpeedyTOUCH services, enabling synchronized customer records and order transactions across the company, with cross-functional teams involved in iterative quality and functional testing. Operational scope covered the Cargo Division, route planners, and testing and QA teams, with workflows adapted for in-person sales calls and presentation support used during customer visits.
Governance centered on coordinated testing cycles and iterative fixes led by the CRM Testing Team, and rollout emphasized user acceptance and visual usability improvements to drive adoption. Testing produced positive feedback from the sales force and increased adoption rates while sales operations were reported to be streamlined through improved route planning and more efficient sales call execution.
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