List of X1 Discovery Customers
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United States
Since 2010, our global team of researchers has been studying X1 Discovery customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased X1 Discovery for Content Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using X1 Discovery for Content Management include: Capgemini United Kingdom, a United Kingdom based Professional Services organisation with 13500 employees and revenues of $3.00 billion, Sheppard Mullin, a United States based Professional Services organisation with 1800 employees and revenues of $950.0 million, Care, Inc., a United States based Non Profit organisation with 7000 employees and revenues of $808.0 million and many others.
Contact us if you need a completed and verified list of companies using X1 Discovery, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The X1 Discovery customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Capgemini United Kingdom | Professional Services | 13500 | $3.0B | United Kingdom | X1 | X1 Discovery | Content Management | 2014 | n/a |
In 2014, Capgemini United Kingdom implemented X1 Discovery to centralize consultant knowledge access and enterprise search across desktops and SharePoint. The project addressed Content Management needs by delivering a single pane of glass search experience and enterprise search capabilities designed to improve consultant productivity. The initial pilot in the United Kingdom expanded into a broader deployment covering approximately 3,000 users globally, scaling from a focused proof of concept to wider operational coverage. The rollout emphasized knowledge management workflows for consulting teams and phased expansion from pilot to production.
X1 Discovery was configured with an enterprise search module and explicit SharePoint integration, together with desktop indexing to enable federated queries across user endpoints and SharePoint repositories. The architecture combined endpoint indexing agents with a centralized index and SharePoint connectors to provide consolidated query, relevance ranking, and unified result presentation. Operational scope centered on knowledge management and consulting business functions, using a pilot driven governance approach to manage configuration, relevance tuning, and staged user onboarding. The deployment delivered faster search performance and measurable ROI according to the referenced case study.
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Care, Inc. | Non Profit | 7000 | $808M | United States | X1 | X1 Discovery | Content Management | 2013 | n/a |
In 2013, Care, Inc. implemented X1 Discovery as a Content Management solution to improve knowledge access and employee productivity. The initial deployment began as a CARE Canada pilot within the HR team and then the solution was rolled out to headquarters in Canada to broaden knowledge management coverage.
The X1 Discovery implementation emphasized enterprise search and knowledge management capabilities within the Content Management category, configuring indexed search, centralized knowledge indexing, and relevance tuning to surface HR and fundraising content. Functional configuration focused on document discoverability, query-driven retrieval, and embedding search into routine knowledge workflows.
Operational scope covered HR and fundraising functions at CARE Canada and expanded to the organization’s Canadian headquarters, aligning search results with internal HR and fundraising processes. The deployment was positioned as the organization’s search and knowledge management layer to make institutional content accessible across teams.
Governance followed a pilot to rollout pathway, using CARE Canada benchmark testing to validate the approach. Benchmark testing documented roughly 30 minutes saved per person per week, approximately a 10% productivity gain, and those measured savings were used to justify scaling X1 Discovery as the Content Management search layer.
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Sheppard Mullin | Professional Services | 1800 | $950M | United States | X1 | X1 Discovery | Content Management | 2015 | n/a |
In 2015, Sheppard Mullin deployed X1 Discovery across its United States offices to give lawyers lightning-fast access to email, SharePoint and other unstructured data for legal work and knowledge management. The implementation is recorded under Content Management and covered more than 1,000 seats firmwide.
X1 Discovery was configured to support enterprise search and knowledge management workflows, with indexing and retrieval tuned for unstructured content typical of legal practice. The deployment delivered sub-second search response times and integrated post-search actions, including forward and print, which were embedded into user workflows for rapid case preparation and matter research.
Integrations explicitly included connectors to the firm’s email systems and SharePoint repositories, along with ingestion of other unstructured data sources across the firm. Operational coverage focused on attorneys and knowledge management teams, providing a centralized search layer to surface case-related correspondence and document artifacts.
Rollout emphasized a broad seat based deployment across United States offices, with configuration of post-search actions to align with legal operational tasks. Outcomes called out in case materials include the firmwide seat count, sub-second search performance, and integrated post-search capabilities, demonstrating a Content Management implementation oriented to enterprise search and knowledge management.
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Buyer Intent: Companies Evaluating X1 Discovery
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