List of XAmplifier Customer Experience Customers
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United States
Since 2010, our global team of researchers has been studying XAmplifier Customer Experience customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased XAmplifier Customer Experience for Customer Experience from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using XAmplifier Customer Experience for Customer Experience include: Epione, a United States based Healthcare organisation with 25 employees and revenues of $10.0 million, Advanced Dermatology-Co..., a United States based Healthcare organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using XAmplifier Customer Experience, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The XAmplifier Customer Experience customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Advanced Dermatology-Co... | Healthcare | 10 | $1M | United States | XAmplifier | XAmplifier Customer Experience | Customer Experience | 2017 | n/a |
In 2017, Advanced Dermatology-Co... implemented XAmplifier Customer Experience to centralize patient feedback and review workflows across its multi site dermatology practices in the United States. Advanced Dermatology-Co... used XAmplifier Customer Experience in the Customer Experience category to consolidate patient experience feedback, orchestrate review generation, and enable location level CX reporting across clinical sites.
The implementation included inferred usage of Review Generation and Data Warehousing modules consistent with XAmplifier enterprise CX capabilities, configured to capture patient feedback flows, automate review solicitations, and store consolidated experience data for reporting. The deployment operated as a centralized SaaS style architecture with aggregated data stores and role based dashboards that provide both site level and consolidated reporting for practice managers and clinical operations.
Operational coverage focused on patient experience and practice operations across multiple US locations, with the platform instrumenting patient contact workflows and external review channels for streamlined feedback capture. Governance centered on centralizing CX reporting to location managers and operations leadership, standardizing feedback routing and review solicitation processes through XAmplifier Customer Experience.
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Epione | Healthcare | 25 | $10M | United States | XAmplifier | XAmplifier Customer Experience | Customer Experience | 2017 | n/a |
In 2017, Epione implemented XAmplifier Customer Experience to manage patient experience and online reputation for its Beverly Hills, California practice. The XAmplifier Customer Experience deployment targeted patient experience management and review generation within the Customer Experience category. As a small healthcare practice, Epione configured the application to centralize patient feedback loops and to coordinate post-visit outreach and public review workflows across front-desk and clinical intake processes.
Implementation included configuration of Surveys and Review Generation modules inferred from vendor product descriptions and a customer testimonial on XAmplifier's site. The deployment followed a cloud SaaS operational model typical of Customer Experience applications, with a centralized dashboard for monitoring patient feedback and orchestrated workflows to solicit, capture, and manage online reviews, supporting patient services and marketing functions. Governance and process changes emphasized workflow orchestration for review solicitation and response procedures, with operational ownership placed with patient experience and practice administration teams.
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Buyer Intent: Companies Evaluating XAmplifier Customer Experience
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