AI Buyer Insights:

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

Westpac NZ, an Infosys Finacle customer evaluated nCino Bank OS

Swedbank, a Temenos T24 customer evaluated Oracle Flexcube

Citigroup, a VestmarkONE customer evaluated BlackRock Aladdin Wealth

Wayfair, a Korber HighJump WMS customer just evaluated Manhattan WMS

Moog, an UKG AutoTime customer evaluated Workday Time and Attendance

Michelin, an e2open customer evaluated Oracle Transportation Management

Cantor Fitzgerald, a Kyriba Treasury customer evaluated GTreasury

List of XAPP AI Customers

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight
A & L Foam Insulation Retail 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2022 n/a
In 2022, A & L Foam Insulation implemented XAPP AI on its public website. XAPP AI is deployed as a website-embedded Chatbots and Conversational AI application to support customer-facing sales and service interactions for the 10-employee retail firm. The deployment centers on an embedded web widget running conversational flows and intent recognition, configured to automate answers to frequently asked questions and to capture contact information for lead follow-up. Operational ownership is consolidated within the small internal operations or sales function, with conversation scripts and knowledge content maintained iteratively to reflect product and service information, and complex inquiries escalated into existing contact workflows.
Aaero Heating & Sheet Metal Construction and Real Estate 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2022 n/a
In 2022, Aaero Heating & Sheet Metal implemented XAPP AI on their website, deploying a conversational interface to manage inbound customer inquiries. The deployment uses XAPP AI in the Chatbots and Conversational AI category as a website-embedded chatbot widget that handles appointment requests, service qualification, and common FAQs. For a 10-person construction and sheet metal contractor, XAPP AI provides an always-on front door for customer engagement, capturing contact details and preliminary scope information through scripted dialog flows and intent recognition. The full application name XAPP AI is configured to present service options, schedule callbacks, and collect lead data at the point of website contact. Configuration appears to emphasize lightweight knowledge base authoring and dialog scripting managed by internal staff, with iterative tuning based on live conversations. Operational coverage is limited to the company website and customer-facing functions such as service requests and sales inquiries, rather than back-office systems. Governance was organized around simple workflow rules for escalation to phone or email, and periodic content updates to reflect service offerings. The implementation reflects a pragmatic, small-business deployment of Chatbots and Conversational AI focused on lead capture and front-line customer communication.
Abc Fence Builders Manufacturing 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2022 n/a
In 2022, Abc Fence Builders deployed XAPP AI on its website. XAPP AI is implemented as a Chatbots and Conversational AI solution to handle customer-facing inquiries and basic lead capture directly through the company website. The implementation focuses on a web chat widget with configured conversational flows, intent recognition for common customer questions, templated FAQ responses, and scripted quote capture interactions. Configuration emphasized building dialogue paths for product and installation questions, appointment scheduling prompts, and site-specific terminology training for the conversational model. Operational ownership is lightweight and centralized within the small internal team, with the owner or designated staff responsible for content updates and ongoing conversation tuning. The deployment covers customer service and sales-facing functions on the website, and governance centers on iterative refinement of conversation scripts and model responses as new query patterns emerge.
Academic Travel Abroad Healthcare 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2014 n/a
In 2014, Academic Travel Abroad implemented XAPP AI as a Chatbots and Conversational AI solution on its public website. The deployment centers on an embedded, site-delivered XAPP AI conversational widget hosted as a cloud SaaS script, instrumented to receive web traffic and surface automated responses without on premise infrastructure changes. Configuration emphasized conversational FAQ automation, guided booking assistance workflows, lead capture forms and escalation paths to human agents, with intent models and response content authored by the internal operations team. Operational scope is limited to the company website and customer-facing support functions, governance is managed internally through iterative content updates and conversational log reviews, and monitoring focuses on maintaining accuracy of intents and response flows.
Acs Air Conditioning Systems Construction and Real Estate 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2022 n/a
In 2022, Acs Air Conditioning Systems implemented XAPP AI, deploying the Chatbots and Conversational AI application on its public website. The deployment is a web-embedded conversational widget hosted on acsystemsinc.com that provides automated conversational engagement for site visitors and prospective customers. XAPP AI on the website is configured to deliver automated FAQ handling, intent-driven dialogues, and contact capture workflows for inbound inquiries. The deployment follows a lightweight SaaS pattern, with the XAPP AI widget configured to leverage site content as a knowledge source and to expose scripted flows for common HVAC and service questions. Operational scope is customer-facing website interactions supporting sales inquiry capture and basic customer support for the companys US operations and small corporate team. Governance and tuning are handled through internal operations or marketing staff who maintain conversational intents and routing rules, with captured leads routed into existing contact channels such as email or phone.
Construction and Real Estate 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2023 n/a
Construction and Real Estate 60 $7M United States XAPP AI XAPP AI Chatbots and Conversational AI 2022 n/a
Retail 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2022 n/a
Construction and Real Estate 190 $48M United States XAPP AI XAPP AI Chatbots and Conversational AI 2024 n/a
Distribution 10 $1M United States XAPP AI XAPP AI Chatbots and Conversational AI 2023 n/a
Showing 1 to 10 of 58 entries

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FAQ - APPS RUN THE WORLD XAPP AI Coverage

XAPP AI is a Chatbots and Conversational AI solution from XAPP AI.

Companies worldwide use XAPP AI, from small firms to large enterprises across 21+ industries.

Organizations such as All About Air, Aladdin Appraisal, Sea Construction, Custom Gutter & Supply and DreamMaker Bath & Kitchen are recorded users of XAPP AI for Chatbots and Conversational AI.

Companies using XAPP AI are most concentrated in Construction and Real Estate, with adoption spanning over 21 industries.

Companies using XAPP AI are most concentrated in United States, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of XAPP AI across Americas, EMEA, and APAC.

Companies using XAPP AI range from small businesses with 0-100 employees - 98.28%, to mid-sized firms with 101-1,000 employees - 1.72%, large organizations with 1,001-10,000 employees - 0%, and global enterprises with 10,000+ employees - 0%.

Customers of XAPP AI include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified XAPP AI customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Chatbots and Conversational AI.