List of XSellco Feedback Customers
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Since 2010, our global team of researchers has been studying XSellco Feedback customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased XSellco Feedback for Product Review Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using XSellco Feedback for Product Review Management include: Bigjigs Toys United Kingdom, a United Kingdom based Manufacturing organisation with 52 employees and revenues of $19.0 million, Pn Home United Kingdom, a United Kingdom based Retail organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using XSellco Feedback, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The XSellco Feedback customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Bigjigs Toys United Kingdom | Manufacturing | 52 | $19M | United Kingdom | XSellco | XSellco Feedback | Product Review Management | 2017 | n/a |
In 2017, Bigjigs Toys United Kingdom implemented XSellco Feedback, a Product Review Management application to consolidate customer support and automate feedback requests across Amazon, eBay and their webstore. The deployment targeted ecommerce customer service and seller reputation in the UK, centralizing marketplace communications and aligning review solicitation timing with order events to improve review quality and seller metrics.
XSellco Feedback was configured to run automated feedback requests and to centralize inbound messages into a unified support queue, applying templated review solicitations and timing controls consistent with Product Review Management workflows. The implementation included reporting on review volumes and seller metrics, enabling operational visibility into multichannel review performance across Amazon, eBay and the retailer webstore.
Operational ownership sat with customer service and marketplace operations within the UK ecommerce organization, with the rollout focused on seller reputation and customer communications. Outcomes reported in the vendor case study include thousands of positive reviews and a dramatic reduction in negative communication, with approximately 2,500 positive reviews recorded in one year after XSellco Feedback was activated.
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Pn Home United Kingdom | Retail | 10 | $1M | United Kingdom | XSellco | XSellco Feedback | Product Review Management | 2017 | n/a |
In 2017, P&N Homewares implemented XSellco Feedback to centralise customer support, repricing and automated feedback solicitation across multiple marketplaces. The XSellco Feedback deployment targeted Product Review Management for ecommerce customer service and reputation management across the United Kingdom and wider Europe, with a specific focus on marketplace channels. The implementation aligned feedback collection with operational KPIs used to scale marketplace operations.
Configuration emphasized automated feedback solicitation workflows, repricing controls and multilingual support to handle UK and European marketplace listings, with XSellco Feedback instrumented as the primary review and reputation control point. Operational scope covered ecommerce customer service and marketplace reputation for a small retail team, and governance practices made feedback one of the integrated KPIs for decision making across their marketplace strategy. The rollout centralized support processes, improved response times and enabled multilingual support across Europe, making feedback data part of ongoing marketplace scaling decisions.
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