List of Zapflow CRM Customers
Since 2010, our global team of researchers has been studying Zapflow CRM customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zapflow CRM for CRM from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zapflow CRM for CRM include: Hilti AG, a Liechtenstein based Manufacturing organisation with 31115 employees and revenues of $6.00 billion, imec, a Belgium based Professional Services organisation with 4000 employees and revenues of $777.0 million, CapMan, a Finland based Banking and Financial Services organisation with 180 employees and revenues of $63.3 million and many others.
Contact us if you need a completed and verified list of companies using Zapflow CRM, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zapflow CRM customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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CapMan | Banking and Financial Services | 180 | $63M | Finland | Zapflow | Zapflow CRM | CRM | 2022 | n/a |
In 2022, CapMan implemented Zapflow CRM in the CRM category to centralize deal flow tracking, portfolio monitoring and investor reporting for its investment teams in Finland. The deployment consolidated deal pipelines and investor contact records into a single system to reduce manual work and improve operational efficiency across its investment functions.
CapMan leverages Zapflow CRM for both CRM and deal-flow/portfolio management capabilities, using contact and relationship management, pipeline and stage tracking, portfolio company monitoring, and investor reporting workflows. Configuration emphasized standardized pipeline stages, deal tagging and status metadata, and automated report scheduling to align transaction and portfolio processes across teams.
Operational coverage is focused on investment teams and the portfolio management and investor relations functions in Finland. Governance practices centered on centralized data ownership and standardized reporting processes to reduce manual reconciliation and streamline investor communications, with outcomes explicitly including improved operational efficiency and reduced manual work.
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Hilti AG | Manufacturing | 31115 | $6.0B | Liechtenstein | Zapflow | Zapflow CRM | CRM | 2023 | n/a |
In 2023 Hilti AG implemented Zapflow CRM to centralize corporate venture deal flow and portfolio oversight across Europe, with Zapflow listing Hilti Group as a customer using the platform for corporate-venture and portfolio monitoring under the CRM category. The deployment is presented as supporting cross-team collaboration and centralized visibility for corporate-venture teams and portfolio managers across multiple European business units.
Implementation signals indicate usage of Zapflow CRM modules aligned with CRM functional workflows, including deal flow management, portfolio tracking, contact and activity management, and collaboration workflow orchestration. These capability inferences align with standard CRM category functionality for managing leads, opportunities, and portfolio investments in a corporate venture context.
Operational coverage is described as Europe focused, affecting corporate venture teams, portfolio oversight functions, and cross-functional collaboration between investment and business units. Governance emphasis appears on centralizing oversight and standardizing deal flow processes to improve transparency and handoffs across teams.
Zapflow is presented as helping streamline cross-team collaboration, while detailed outcomes and quantified benefits are not publicly provided. The narrative links Hilti AG, Zapflow CRM, CRM, and corporate venture deal-flow and portfolio oversight as the core implementation relationship.
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imec | Professional Services | 4000 | $777M | Belgium | Zapflow | Zapflow CRM | CRM | 2021 | n/a |
In 2021, imec implemented Zapflow CRM to manage deal sourcing and portfolio workflows for its imec.xpand deeptech funds in Belgium. Zapflow CRM is used as a CRM to consolidate deal information and provide a centralized record for investment pipeline activity and portfolio visibility.
The deployment focused on deal flow CRM and portfolio monitoring capabilities, configuring Zapflow CRM to track new opportunities, capture investor and founder interactions, and enforce structured pipeline stages for investment committees. Functional modules implemented include deal intake, contact and relationship management, opportunity tracking, and portfolio status dashboards, oriented to fund management and investment operations.
Configuration emphasized workflow orchestration and data consolidation for the imec.xpand investment team, aligning CRM records with fund review processes and recurring portfolio monitoring tasks. The implementation centralized deal documentation and standardized stage gating and status reporting across the Belgian deeptech funds, improving operational consistency for sourcing and portfolio teams.
Governance was structured around investment workflows and portfolio oversight, with role based access for deal owners, analysts, and committee reviewers and defined processes for updating opportunity status and portfolio health. The narrative reflects imec.xpand using Zapflow CRM to unify deal and portfolio workflows within its fund management function, with consolidation of deal information as the primary operational outcome.
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