List of Zapoj ZSuite Customers
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Since 2010, our global team of researchers has been studying Zapoj ZSuite customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zapoj ZSuite for Critical Event Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zapoj ZSuite for Critical Event Management include: Team Computers, a India based Professional Services organisation with 3000 employees and revenues of $200.0 million, Rabita Software, a India based Professional Services organisation with 20 employees and revenues of $2.0 million, Ararat Technologies India, a India based Professional Services organisation with 20 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zapoj ZSuite, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zapoj ZSuite customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Ararat Technologies India | Professional Services | 20 | $1M | India | Zapoj | Zapoj ZSuite | Critical Event Management | 2022 | n/a |
In 2022, Ararat Technologies India implemented Zapoj ZSuite for Critical Event Management. The small professional services firm deployed Zapoj ZSuite to provide Critical Event Management capabilities focused on enterprise resilience and client-facing service delivery across engagements in the India region.
Deployment centered on core Zapoj ZSuite capabilities inferred from product descriptions, including incident management, on-call orchestration and mass communications. Configuration work emphasized incident workflows, escalation paths, role-based on-call schedules and situational awareness dashboards, using the Zapoj ZSuite notification and incident response tooling to coordinate multi-stakeholder responses.
Operational coverage targeted business functions such as operations, IT service delivery and client support where rapid incident coordination is required. Governance was structured around documented playbooks and standardized notification rules to ensure consistent response procedures, and reported outcomes included improved situational awareness and faster coordinated responses.
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Rabita Software | Professional Services | 20 | $2M | India | Zapoj | Zapoj ZSuite | Critical Event Management | 2022 | n/a |
In 2022, Rabita Software implemented Zapoj ZSuite as its Critical Event Management platform in partner-led engagements with enterprise customers in India. The vendor materials list Rabita Software as a Zapoj partner and describe collaborative customer engagements where Zapoj ZSuite CEM capabilities were offered through service partners to Indian enterprises, establishing the deployment year and application relationship clearly.
Deployments of Zapoj ZSuite focused on core Critical Event Management capabilities, with module usage inferred from the partner relationship to include mass notification, incident workflows, and visual risk intelligence modules. Configuration work emphasized orchestration of alerting rules, incident playbooks, and situation awareness dashboards, consistent with standard CEM functional patterns and the Zapoj ZSuite product profile.
Operational coverage targeted enterprise incident response and communication workflows across customers in India, with business functions impacted including security operations, incident management, and corporate communications. Partner-led delivery model positioned Rabita Software to perform implementation, configuration, and customer enablement activities for Zapoj ZSuite, while vendor materials indicate these partner deployments aim to reduce manual processes and speed incident response.
Governance and process changes centered on automating notification and escalation paths and embedding incident workflows into operational routines, aligned with Zapoj ZSuite Critical Event Management practices. Outcomes reported by the vendor for partner-led projects emphasize reduced manual steps and faster incident response, reflecting the stated goals of the Rabita Software and Zapoj collaborative engagements.
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Team Computers | Professional Services | 3000 | $200M | India | Zapoj | Zapoj ZSuite | Critical Event Management | 2022 | n/a |
In 2022, Team Computers ran Zapoj ZSuite-based Critical Event Management deployments as a Zapoj partner during joint customer engagements in India. Zapoj ZSuite was applied to IT operations and incident response use cases within those engagements, with delivery oriented around partner-led implementation and operational readiness for digital operations teams. Team Computers operated in a customer-facing systems integrator role for these deployments.
Deployments emphasized Zapoj ZSuite IT event management and mass notification modules, inferred from partner engagement descriptions. Configuration work focused on event ingestion, alert deduplication and prioritization, automated acknowledgement workflows, and mass notification orchestration to coordinate cross-functional responders. These functional capabilities align with common Critical Event Management workflows for incident detection, routing, and response orchestration.
Integrations routed monitoring feeds and ticketing events into Zapoj ZSuite for centralized orchestration, supporting IT and operations teams in incident response across customer sites in India. The operational scope centered on digital operations and incident response teams rather than enterprise wide HR or finance functions. Implementation patterns reflect integration with existing monitoring and incident management tooling typical for this application class.
Governance during partner-delivered rollouts emphasized incident response orchestration, notification governance, and operational handover to customer operations teams. Zapoj reported outcomes from these digital operations deployments that include reduced alert noise and faster incident acknowledgement, as cited in partner materials. The narrative reflects partner-based delivery of Zapoj ZSuite for Critical Event Management in 2022 by Team Computers.
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