New Delhi, 110066,
India
Team Computers Technographics
Team Computers Technographics, Software Purchases, AI and Digital Transformation Initiatives
Discover the latest software purchases and digital transformation initiatives being undertaken by Team Computers and its business and technology executives. Each quarter our research team identifies on-prem and cloud applications that are being used by the 3000 Team Computers employees from the public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources.
During our research, we have identified that Team Computers has purchased the following applications: Ramco ERP for ERP Financial in 2019, Drift AI Chatbot for Chatbots and Conversational AI in 2018, Cisco Webex Meetings for Audio Video and Web Conferencing in 2017 and the related IT decision-makers and key stakeholders.
Our database provides customer insight and contextual information on which enterprise applications and software systems Team Computers is running and its propensity to invest more and deepen its relationship with Ramco Systems , Drift , Cisco Systems or identify new suppliers as part of their overall Digital and IT transformation projects to stay competitive, fend off threats from disruptive forces, or comply with internal mandates to improve overall enterprise efficiency.
We have been analyzing Team Computers revenues, which have grown to $200.0 million in 2024, plus its IT budget and roadmap, cloud software purchases, aggregating massive amounts of data points that form the basis of our forecast assumptions for Team Computers intention to invest in emerging technologies such as AI, Machine Learning, IoT, Blockchain, Autonomous Database or in cloud-based ERP, HCM, CRM, EPM, Procurement or Treasury applications.
Team Computers Tech Stack and Enterprise Applications
Team Computers ERP
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Ramco Systems | Legacy | Ramco ERP | ERP Financial | ERP | n/a | 2019 | 2020 |
In 2019, Team Computers implemented Ramco ERP as its core ERP Financial application. The initial deployment focused on consolidating procurement, vendor management, accounts payable, and IT asset tracking inside the companys IT MIS operations in Chennai.
Configured capabilities within Ramco ERP covered vendor master management, purchase order processing, supplier payment processing with RTGS and UTR tracking, accounts payable workflows, and fixed asset master data capture including asset serial numbers. The IT MIS team used Ramco ERP to handle payment processing and payment follow up for more than 135 hardware and software vendors, process purchase orders for requested quotes, and maintain stock information for dongles and SIMs.
Operational integration tied the Ramco ERP instance into day to day coordination between the IT MIS team and the Finance team, producing weekly outstanding reports and enabling tracking of payment status. The implementation included coordinated vendor onboarding and external vendor interactions for SIM activation and deactivation, while IT Operations collaborated to log ERP error corrections and implement simplified procurement process changes.
Governance practices established a cadence of weekly vendor meetings, vendor onboarding workflows, and routine reporting to Finance, with change requests managed through IT Operations. The Ramco ERP deployment, referenced internally as Ramco Virtual Works, centralized procurement, payment, and asset management processes within Team Computers' ERP Financial footprint.
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Team Computers AI-Powered Application
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Drift | Legacy | Drift AI Chatbot | Chatbots and Conversational AI | AI-Powered Application | n/a | 2018 | 2018 |
In 2018, Team Computers implemented Drift AI Chatbot on their website as a Chatbots and Conversational AI solution to support customer engagement and lead capture. Team Computers deployed Drift AI Chatbot to create an always-on conversational layer on public web pages, aligning the application with marketing and sales funnel activities and web-based customer support workflows.
The Drift AI Chatbot implementation centered on embedded chat widget configuration and conversational workflow design, including scripted qualification paths, automated response templates, and escalation rules for live agent handoff. Configuration work included building conversation playbooks and knowledge-driven prompts to address common professional services inquiries, and tuning intents and responses to reduce repetitive manual handling.
Operationally the Drift AI Chatbot is hosted as a website-embedded conversational interface, handling initial inbound interactions and routing qualified prospects into internal sales and marketing workflows, while supporting customer service triage for support teams. The deployment scope encompassed public-facing web properties, with operational ownership shared between digital marketing, demand generation, and frontline sales teams at Team Computers.
Governance for Drift AI Chatbot focused on conversational content governance, iterative training cycles, and analytics monitoring to refine playbooks and handoff criteria. Rollout and ongoing management emphasized cross-functional workflow alignment, regular review of chat transcripts, and incremental updates to conversation logic to keep responses aligned with professional services messaging.
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Team Computers Collaboration
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
| Cisco Systems | Legacy | Cisco Webex Meetings | Audio Video and Web Conferencing | Collaboration | n/a | 2017 | 2017 |
In 2017, Team Computers implemented Cisco Webex Meetings as their Audio Video and Web Conferencing solution and deployed Cisco Webex Meetings on their website to support client access and browser-based session joins. The deployment positioned Cisco Webex Meetings as the external facing conferencing layer for scheduled sessions and ad hoc virtual meetings accessible from the corporate site.
The implementation emphasized standard Audio Video and Web Conferencing capabilities, including real time video and audio conferencing, screen sharing, participant controls, meeting scheduling and join flows, and meeting recording for playback. Cisco Webex Meetings was configured to operate from the corporate web environment, enabling browser join paths and branded meeting rooms consistent with a web embedded conferencing model.
Operational scope covered client facing engagement and internal delivery workflows within Team Computers professional services operations, with meeting access exposed via the public website to streamline session entry for external participants. Governance focused on centralized scheduling workflows, role based meeting controls and IT managed configuration of conferencing features to align with corporate communication practices.
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Collaboration | Collaboration |
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2012 | 2012 |
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Team Computers Content Management
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Web Content Management | Content Management |
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2019 | 2019 |
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Team Computers CRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Marketing Automation | CRM |
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2018 | 2018 |
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Sales Automation, CRM, Sales Engagement | CRM |
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2021 | 2021 |
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Team Computers TRM
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Critical Event Management | TRM |
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2022 | 2022 |
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Team Computers PaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Transactional Email | PaaS |
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2018 | 2018 |
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Team Computers IaaS
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Application Hosting and Computing Services | IaaS |
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2014 | 2014 |
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Application Hosting and Computing Services | IaaS |
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2018 | 2018 |
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Content Delivery Network | IaaS |
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2019 | 2019 |
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Content Delivery Network | IaaS |
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2020 | 2020 |
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Team Computers CyberSecurity
Vendor |
Previous System |
Application |
Category |
Market |
VAR/SI |
When |
Live |
Insight |
|---|---|---|---|---|---|---|---|---|
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Secure Email Gateways (SEGs) | CyberSecurity |
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2022 | 2022 |
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IT Decision Makers and Key Stakeholders at Team Computers
Apps Being Evaluated by Team Computers Executives
| Date | Company | Status | Vendor | Product | Category | Market |
|---|---|---|---|---|---|---|
| 2026-02-17 | Team Computers | Evaluated | Microsoft | Microsoft Dynamics 365 Cloud ERP | ERP Financial | ERP |
| 2024-06-27 | Team Computers | Evaluated | Zoho Corp. | Zoho Mail | Collaboration | Collaboration |