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List of Zenivia Customers

Zenvia
Location
Avenida Paulista, 2300,
Sao Paulo, 01310-300, SP,
Brazil
Website
https://www.zenvia.com/
Phone
55 80 0646-4777
Artw industry
Professional Services
Employee
1085
Revenue
$190M

Since 2010, our global team of researchers has been studying Zenivia customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.

Each quarter our research team identifies companies that have purchased Zenivia for Customer Engagement from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.

Companies using Zenivia for Customer Engagement include: Zenvia, a Brazil based Professional Services organisation with 1085 employees and revenues of $190.0 million, Teleperformance France, a France based Professional Services organisation with 1862 employees and revenues of $174.0 million, CRBE Brazil, a Brazil based Leisure and Hospitality organisation with 500 employees and revenues of $100.0 million, Unigran , a Brazil based Education organisation with 300 employees and revenues of $30.0 million, Fundacao Santo Andre Brazil, a Brazil based Education organisation with 350 employees and revenues of $30.0 million and many others.

Contact us if you need a completed and verified list of companies using Zenivia, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.

The Zenivia customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!

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Logo Customer Industry Empl. Revenue Country Vendor Application Category When SI Insight Insight Source
Apex Engenharia Brazil Construction and Real Estate 25 $5M Brazil Zenvia Zenivia Customer Engagement 2021 n/a In 2021, Apex Engenharia Brazil implemented Zenivia provided by Zenvia as its Customer Engagement platform on the corporate website. The small construction and real estate firm configured Zenivia to handle web-based customer interactions on apex.com.br, centralizing inbound messaging for customer-facing processes across the organization. Configuration emphasized a web-embedded messaging widget and template-driven messaging workflows, aligning Zenivia with sales inquiry handling and basic customer service triage. Integration scope was strictly the website embed, with operational ownership assigned to commercial and support personnel in Brazil, and governance focused on lightweight content and workflow management to match the company s 25-person operating model.
Auden Education 40 $4M Brazil Zenvia Zenivia Customer Engagement 2020 n/a In 2020, Auden implemented Zenivia on its website to establish a Customer Engagement layer for student and prospect interactions. The deployment leverages Zenivia web-embedded messaging and notification capabilities to surface inbound inquiries and outbound alerts directly on public pages and contact forms, and is implemented as a vendor-hosted SaaS integration embedded via website widgets. Zenivia functions as the primary Customer Engagement application for Auden across public web touchpoints. Functional capabilities implemented include web chat, automated messaging flows, and notification orchestration to support communications and admissions contact handling. Operational ownership is positioned with communications and student services teams who manage message templates, routing rules, and website widget configuration, while rollout concentrated on embedding Zenivia across main website contact points. Governance focuses on workflow control and template management to standardize responses and ensure consistent public engagement, aligning Auden Zenivia Customer Engagement with front-line student-facing business functions.
CRBE Brazil Leisure and Hospitality 500 $100M Brazil Zenvia Zenivia Customer Engagement 2020 n/a In 2020, CRBE Brazil implemented Zenivia on its public website to extend Customer Engagement capabilities. The Zenivia deployment is web first, embedding a cloud hosted messaging widget that routes conversational messages and SMS through API driven services. The implementation focuses on interactive web messaging, outbound notifications, and form based lead capture to surface inbound inquiries and enable live conversational workflows. Operational ownership is aligned to marketing and customer service, centralizing message templates, response workflows and site content governance for web based engagement. Zenivia is configured at the website front end and back end through API connections to support channel orchestration, session routing and message persistence consistent with Customer Engagement platforms. The rollout is scoped to the corporate website and concentrated on customer service and marketing functions, with configuration centered on messaging flows and web engagement modules.
Construction and Real Estate 50 $8M Brazil Zenvia Zenivia Customer Engagement 2020 n/a
Retail 180 $20M Brazil Zenvia Zenivia Customer Engagement 2019 n/a
Professional Services 30 $3M Brazil Zenvia Zenivia Customer Engagement 2020 n/a
Education 120 $5M Brazil Zenvia Zenivia Customer Engagement 2021 n/a
Education 350 $30M Brazil Zenvia Zenivia Customer Engagement 2024 n/a
Retail 70 $7M Brazil Zenvia Zenivia Customer Engagement 2021 n/a
Professional Services 50 $5M Brazil Zenvia Zenivia Customer Engagement 2024 n/a
Showing 1 to 10 of 13 entries

Buyer Intent: Companies Evaluating Zenivia

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FAQ - APPS RUN THE WORLD Zenivia Coverage

Zenivia is a Customer Engagement solution from Zenvia.

Companies worldwide use Zenivia, from small firms to large enterprises across 21+ industries.

Organizations such as Zenvia, Teleperformance France, CRBE Brazil, Unigran and Fundacao Santo Andre Brazil are recorded users of Zenivia for Customer Engagement.

Companies using Zenivia are most concentrated in Professional Services, Leisure and Hospitality and Education, with adoption spanning over 21 industries.

Companies using Zenivia are most concentrated in Brazil and France, with adoption tracked across 195 countries worldwide. This global distribution highlights the popularity of Zenivia across Americas, EMEA, and APAC.

Companies using Zenivia range from small businesses with 0-100 employees - 46.15%, to mid-sized firms with 101-1,000 employees - 38.46%, large organizations with 1,001-10,000 employees - 15.38%, and global enterprises with 10,000+ employees - 0%.

Customers of Zenivia include firms across all revenue levels — from $0-100M, to $101M-$1B, $1B-$10B, and $10B+ global corporations.

Contact APPS RUN THE WORLD to access the full verified Zenivia customer database with detailed Firmographics such as industry, geography, revenue, and employee breakdowns as well as key decision makers in charge of Customer Engagement.