List of Zenya Customers
Quincy, 2171, MA,
United States
Since 2010, our global team of researchers has been studying Zenya customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zenya for Real Estate Property Management from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zenya for Real Estate Property Management include: The Eliot Hotel, a United States based Leisure and Hospitality organisation with 100 employees and revenues of $10.0 million, Spokane Corporate Housing, a United States based Construction and Real Estate organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Zenya, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Zenya customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Spokane Corporate Housing | Construction and Real Estate | 10 | $1M | United States | Zenya | Zenya | Real Estate Property Management | 2020 | n/a |
In 2020, Spokane Corporate Housing implemented Zenya as its Real Estate Property Management application to centralize corporate housing operations and standardize back office workflows. The implementation was scoped to support the companys small portfolio and operational team, aligning the Real Estate Property Management solution with leasing, guest services, and finance functions.
Zenya was configured to provide core property management capabilities consistent with the Real Estate Property Management category, including reservation and occupancy management, invoicing and billing automation, housekeeping and maintenance scheduling, reporting and operational dashboards, and tenant and guest communications. Configuration emphasized lightweight workflows and role based access for a compact operations team of approximately ten employees, keeping administrative overhead low while enabling centralized control of bookings and billing processes.
Operational coverage focused on Spokane Corporate Housings property operations and guest services, integrating system use into day to day leasing, housekeeping coordination, and finance reconciliation workflows. The deployment prioritized business function alignment over extensive technical integration, reflecting the companys scale and need for rapid adoption of the Real Estate Property Management platform.
Governance centered on phased adoption and process standardization, with operational teams trained to enforce consistent booking, billing, and service order procedures through Zenya. Management reported an increase in ROI within a month after go live, indicating rapid financial visibility and tighter operational control enabled by Zenya and the Real Estate Property Management configuration.
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The Eliot Hotel | Leisure and Hospitality | 100 | $10M | United States | Zenya | Zenya | Real Estate Property Management | 2021 | n/a |
In 2021, The Eliot Hotel implemented Zenya, deploying the vendor’s cloud-based Real Estate Property Management application to centralize guest-facing workflows and pre-arrival communications. The deployment targeted the boutique Boston property’s need for contactless check-in and a mobile-first concierge experience, aligning registration and messaging with evolving safety protocols and guest expectations. The Eliot Hotel used Zenya to instrument a secure digital registration flow that reduced in-person touchpoints while preserving a personalized service model.
Zenya was configured to deliver contactless check-in, enabling pre-arrival texts and emails containing registration links, ID scanning, electronic signature, and document upload. The implementation included an interactive mobile concierge and automated communication capabilities that send messages via email, SMS, and the app, and that orchestrate messages, tasks, transactions, and surveys in real time. Website chat and electronic registration workflows were embedded to create a streamlined one-click guest experience and to minimize front-desk processing overhead.
Operational coverage centered on front-desk and guest services, shifting registration and document handling to cloud-based workflows which allowed staff to collect room keys on arrival after guests completed digital registration. Daily staff responsibilities were reoriented away from manual paperwork toward guest engagement and service delivery. The implementation supported property-level process standardization for The Eliot Hotel while preserving boutique operational patterns.
Governance emphasized automated messaging, task assignment, and digital record retention to standardize pre-arrival and check-in procedures across the property. The Eliot Hotel reported that Zenya simplified pre-arrival processing, reduced guest–staff interaction, and helped keep employees and guests safe, while enabling staff to concentrate on delivering an enhanced guest experience. Zenya is referenced throughout the deployment narrative as the primary Real Estate Property Management application used by The Eliot Hotel.
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