List of Ziff Davis eReceptionist Customers
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Since 2010, our global team of researchers has been studying Ziff Davis eReceptionist customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Ziff Davis eReceptionist for PBX, VoiP and Phone Systems from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Ziff Davis eReceptionist for PBX, VoiP and Phone Systems include: GymPal, a United Kingdom based Communications organisation with 2125 employees and revenues of $531.0 million, The Whisky Vault, a United Kingdom based Retail organisation with 380 employees and revenues of $118.0 million, QA Chambers, a Australia based Professional Services organisation with 55 employees and revenues of $10.0 million, IPS Fire & Security United Kingdom, a United Kingdom based Professional Services organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using Ziff Davis eReceptionist, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
The Ziff Davis eReceptionist customer wins are being incorporated in our Enterprise Applications Buyer Insight and Technographics Customer Database which has over 100 data fields that detail company usage of software systems and their digital transformation initiatives. Apps Run The World wants to become your No. 1 technographic data source!
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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GymPal | Communications | 2125 | $531M | United Kingdom | Ziff Davis | Ziff Davis eReceptionist | PBX, VoiP and Phone Systems | 2015 | n/a |
In 2015, Gym Instructor Online deployed Ziff Davis eReceptionist as its inbound phone system for its UK training business, centralizing first-contact telephony for customer service and reception. Ziff Davis eReceptionist, a PBX, VoiP and Phone Systems solution, was configured to provide a professional front-line greeting, email-delivered voicemails and simple call management workflows that handle inbound inquiries for trainers and support staff.
The deployment implemented core reception capabilities including front-line greeting configuration, voicemail-to-email delivery, and straightforward call management controls to simplify daily telephony operations. Administration was positioned for business users to manage greetings and voicemail routing, reducing reliance on specialist telephony engineering while maintaining standard call-handling patterns.
Operational scope covered customer service and telephony within the United Kingdom for Gym Instructor Online, supporting the companys training business. According to the vendor testimonial the customer has been an eReceptionist customer since 2015 and highlights easier call handling, voice-to-email delivery and improved first impressions as key outcomes.
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IPS Fire & Security United Kingdom | Professional Services | 10 | $1M | United Kingdom | Ziff Davis | Ziff Davis eReceptionist | PBX, VoiP and Phone Systems | 2013 | TTNC United Kingdom |
In 2013, IPS Fire & Security United Kingdom deployed Ziff Davis eReceptionist as a cloud virtual PBX solution within the PBX, VoiP and Phone Systems category. The Ziff Davis eReceptionist implementation focused on introducing virtual number services, IVR and programmable call routing to strengthen customer communications across the UK.
The deployment implemented core functional capabilities of the Ziff Davis eReceptionist platform including virtual number provisioning, interactive voice response configuration, multi-queue call routing and real-time reporting. Configuration work included IVR flow design, routing rules for inbound calls, and administrative access to reporting and call logs to support operational monitoring and day-to-day telephony management.
Integration scope explicitly included CRM integration to support call logging and workflow continuity between telephony and front-office systems. TTNC United Kingdom acted as the systems integrator for the engagement, which began in 2013 and went live the same year, managing provisioning of virtual numbers and the platform configuration for small business operations and customer service functions.
Governance and rollout centered on SI-led configuration, staged provisioning of virtual numbers and IVR scripts, and enablement of real-time reporting for operational oversight. The deployment delivered the stated outcomes of improved call handling, real-time reporting and reduced telephony costs as part of the new cloud PBX setup using Ziff Davis eReceptionist.
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QA Chambers | Professional Services | 55 | $10M | Australia | Ziff Davis | Ziff Davis eReceptionist | PBX, VoiP and Phone Systems | 2018 | n/a |
In 2018, QA Chambers implemented Ziff Davis eReceptionist to centralize its customer service telephony across Ireland and the EMEA region. The deployment aligned with the PBX, VoiP and Phone Systems category and targeted call handling across Dublin, Berlin, Brussels, Paris and London, providing a unified virtual receptionist layer for geographically distributed offices.
The implementation focused on core eReceptionist capabilities including reliable call forwarding, voicemail handling and geo-location flexible routing to ensure calls reach local or regional agents. Operational coverage centered on customer service and telephony functions, with the firm citing a move to Ziff Davis eReceptionist for improved reliability and vendor support. According to the vendor testimonial, QA Chambers reports improved peace of mind and simpler call management since adoption, reflecting governance changes that consolidated call handling workflows under the eReceptionist service.
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Retail | 380 | $118M | United Kingdom | Ziff Davis | Ziff Davis eReceptionist | PBX, VoiP and Phone Systems | 2017 | n/a |
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