List of ZiniosEdge Zeva - AI Chatbot Customers
Bangalore, 560001,
India
Since 2010, our global team of researchers has been studying ZiniosEdge Zeva - AI Chatbot customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased ZiniosEdge Zeva - AI Chatbot for Chatbots and Conversational AI from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using ZiniosEdge Zeva - AI Chatbot for Chatbots and Conversational AI include: Motherhood, a India based Healthcare organisation with 500 employees and revenues of $150.0 million, GIOS Technology, a United Kingdom based Professional Services organisation with 70 employees and revenues of $8.0 million, Clearpack Middle East, a United Arab Emirates based Distribution organisation with 10 employees and revenues of $1.0 million and many others.
Contact us if you need a completed and verified list of companies using ZiniosEdge Zeva - AI Chatbot, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Clearpack Middle East | Distribution | 10 | $1M | United Arab Emirates | ZiniosEdge | ZiniosEdge Zeva - AI Chatbot | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Clearpack Middle East engaged ZiniosEdge to deliver an IIoT integration using ThingWorx to monitor production metrics and improve overall equipment effectiveness at a Singapore production site. The engagement is documented in ZiniosEdge case studies listing Clearpack as a customer, and the work explicitly focused on telemetry capture and operational visibility for manufacturing operations.
The implementation centered on ThingWorx connectivity, telemetry ingestion, edge-to-platform data flows, and dashboarding to surface OEE and production KPIs for operations and maintenance teams. Configuration work emphasized data models for machine state, event capture, and role-based views for plant operations, consistent with standard IIoT deployment patterns for production monitoring and operational analytics.
Based on Clearpack appearing as a ZiniosEdge customer in the vendor case study, adoption of ZiniosEdge Zeva - AI Chatbot in 2020 is inferred as an adjacent capability for customer self-service or internal helpdesk support, rather than being explicitly named in the case study. ZiniosEdge Zeva - AI Chatbot, placed within the Chatbots and Conversational AI category, would align with conversational workflows for ticketing triage and FAQ automation common to that application class.
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GIOS Technology | Professional Services | 70 | $8M | United Kingdom | ZiniosEdge | ZiniosEdge Zeva - AI Chatbot | Chatbots and Conversational AI | 2020 | n/a |
In 2020, GIOS Technology implemented ZiniosEdge Zeva - AI Chatbot within a Chatbots and Conversational AI initiative. ZiniosEdge concurrently delivered Microsoft Dynamics CRM development and customization work for GIOS Technology addressing CRM, process automation, and data integration requirements as documented in the supplier case study.
The ZiniosEdge Zeva - AI Chatbot implementation was configured to provide conversational interfaces, intent classification, dialog management, and conversational workflow automation consistent with Chatbots and Conversational AI capabilities. Configuration work aligned the chatbot layer with customer engagement and internal liaison use cases, using conversational flows and knowledge base access to surface structured CRM data and automate routine interactions.
The documented engagement explicitly includes Microsoft Dynamics CRM development and data integration, indicating integration touchpoints between CRM records, process automation workflows, and external conversational services. Any direct linkage of ZiniosEdge Zeva - AI Chatbot to those CRM integrations is inferred from the case study relationship rather than explicitly stated in the source, the project reference focuses on a UK Citizen’s Advisory Bureau engagement.
Governance and workflow restructuring activity centered on CRM process automation and data integration requirements, implying workstreams for conversational workflow orchestration, access controls for CRM data, and configuration-driven automation handoffs between Zeva and CRM processes. GIOS Technology is listed as a ZiniosEdge case-study customer, and the record links ZiniosEdge Zeva - AI Chatbot to the broader Chatbots and Conversational AI context for customer engagement and internal liaison, with specific deployment details not documented in the case study.
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Motherhood | Healthcare | 500 | $150M | India | ZiniosEdge | ZiniosEdge Zeva - AI Chatbot | Chatbots and Conversational AI | 2020 | n/a |
In 2020, Motherhood implemented ZiniosEdge Zeva - AI Chatbot within a broader ZiniosEdge engagement, the implementation aligned with the Chatbots and Conversational AI category. The vendor relationship at Motherhood is publicly documented and included development of a Fixed Asset module in Microsoft Navision and migration of on-premise NAV virtual machines to Microsoft Azure, as well as integration work with Practo in India.
ZiniosEdge Zeva - AI Chatbot was positioned to support patient engagement workflows, with typical Chatbots and Conversational AI capabilities inferred to include conversational appointment booking, automated patient support triage, and scripted clinical front-desk interactions. Given the documented Navision and Azure work, configuration would likely leverage cloud-hosted integration points, session orchestration, and API-based connectivity to appointment systems and hospital information systems already implemented by ZiniosEdge.
Operational scope for the ZiniosEdge Zeva - AI Chatbot implementation focused on patient support and appointment scheduling functions across Motherhood Hospital operations in India, requiring coordination between IT, patient access teams, and clinical operations. Governance and rollout considerations inferred from the technical context include establishing authentication and data flow controls between Azure-hosted services and Practo integration endpoints, aligning conversational workflows with front-desk scheduling processes, and adapting incident management to the hospital IT stack on Azure.
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