List of Zisson Socialboards Customers
Oslo, 0158,
Norway
Since 2010, our global team of researchers has been studying Zisson Socialboards customers around the world, aggregating massive amounts of data points that form the basis of our forecast assumptions and perhaps the rise and fall of certain vendors and their products on a quarterly basis.
Each quarter our research team identifies companies that have purchased Zisson Socialboards for Collaboration from public (Press Releases, Customer References, Testimonials, Case Studies and Success Stories) and proprietary sources, including the customer size, industry, location, implementation status, partner involvement, LOB Key Stakeholders and related IT decision-makers contact details.
Companies using Zisson Socialboards for Collaboration include: DNB Bank, a Norway based Banking and Financial Services organisation with 11045 employees and revenues of $8.40 billion, REMA 1000, a Norway based Retail organisation with 20252 employees and revenues of $2.81 billion, PostNord Norway, a Norway based Transportation organisation with 1600 employees and revenues of $421.0 million, Brilleland, a Norway based Retail organisation with 350 employees and revenues of $40.0 million and many others.
Contact us if you need a completed and verified list of companies using Zisson Socialboards, including the breakdown by industry (21 Verticals), Geography (Region, Country, State, City), Company Size (Revenue, Employees, Asset) and related IT Decision Makers, Key Stakeholders, business and technology executives responsible for the software purchases.
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| Logo | Customer | Industry | Empl. | Revenue | Country | Vendor | Application | Category | When | SI | Insight |
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Brilleland | Retail | 350 | $40M | Norway | Zisson | Zisson Socialboards | Collaboration | 2024 | n/a |
In 2024, Brilleland implemented Zisson Socialboards on its website. Brilleland implemented Zisson Socialboards, a Collaboration application, to centralize customer-facing conversations and social engagement on its Norway retail site serving approximately 350 employees.
The deployment was configured to leverage core Collaboration capabilities such as community boards, threaded conversations, content moderation queues, and publishing controls. Zisson Socialboards was tuned to support role based moderation, routing rules, and administrative controls that align with customer service and marketing workflows.
Integration work focused on embedding Zisson Socialboards into the Brilleland website front-end to enable contextual engagement on product pages and support sections. The implementation tied session continuity and site interactions to the social boards experience, and provided conversational records for operational teams.
Governance and operational rollout established moderation workflows, escalation paths to store management, and ownership across customer service and marketing teams. Staged enablement on priority pages was paired with internal training on moderation and response procedures to operationalize the Collaboration platform.
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DNB Bank | Banking and Financial Services | 11045 | $8.4B | Norway | Zisson | Zisson Socialboards | Collaboration | 2018 | n/a |
In 2018, DNB Bank implemented Zisson Socialboards to support multi-channel customer service and social media ticketing in Norway. Zisson Socialboards is used as a Collaboration application to centralize inbound social interactions into structured ticket records for CRM and customer service operations, targeting the bank's customer service and contact center teams.
The implementation focused on social inbox and ticketing workflows, leveraging standard Collaboration capabilities such as automated message ingestion, channel classification, prioritization and routing into agent queues, and a unified agent workspace for case resolution. Integrations are understood to connect social channels and messaging streams into the bank's CRM and customer service processes, with configuration workstreams around workflow rules, SLA queues and reporting dashboards to govern case handling. Public sources list DNB Bank on Zisson Socialboards' customer roster but do not publish specific implementation outcomes.
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PostNord Norway | Transportation | 1600 | $421M | Norway | Zisson | Zisson Socialboards | Collaboration | 2020 | n/a |
In 2020, PostNord Norway implemented Zisson Socialboards to centralize social media and channel ticket handling for its customer service operations. Zisson Socialboards is described as a Collaboration solution and was applied to manage social channel CRM and digital engagement workflows across PostNord's Nordic customer service organization.
The deployment configured core Collaboration capabilities including a unified inbox for social platforms, ticketing and case management, automated routing and assignment, collaborative agent workspaces, and workflow automation for escalation and tagging. The implementation used a cloud hosted SaaS architecture with role based access controls, configurable queues, and reporting dashboards to support contact center and digital engagement processes.
Operational scope focused on PostNord's customer service and digital engagement teams in Norway and the wider Nordic region, concentrating on inbound social media and channel ticket workflows. Governance centered on standardizing moderation and escalation processes, enforcing role based permissions for agents and supervisors, and phased onboarding of service teams to align Zisson Socialboards with existing customer service procedures.
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Retail | 20252 | $2.8B | Norway | Zisson | Zisson Socialboards | Collaboration | 2019 | n/a |
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